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Advanced Escort Saucer Nacelle Won't Go Away

drreverenddrreverend Member Posts: 459 Arc User
edited March 2015 in PC Gameplay Bug Reports
On my Advanced Escort the upper saucer nacelle that normally appears when you activate the MVAS console won't go away. Since the update two weeks ago, even while in normal mode the ship's little nacelle behind the bridge appears to stick out. Going to MVAS and back won't make it leave.

This extra nacelle appears whenever I am in space, sector, or even the ship customizer. It appears on all four saucers. It is rather silly looking and I hope it is resolved soon.
Post edited by Unknown User on

Comments

  • drreverenddrreverend Member Posts: 459 Arc User
    edited June 2014
    I'm still having this problem and the saucer nacelle on my Advanced Escort is still sticking out of the top of the bridge despite not even having the MVAS console equipped.
  • jer5488jer5488 Member Posts: 506 Arc User
    edited June 2014
    Lots of people have noticed this issue, but fair warning "bumping your own threads" is against the forum rules now. As I've been informed over other issues 'They're aware after something is reported and bumping on the forums makes no difference, and the thread can and will be deleted'.

    My best advice, find a different ship. Cryptic isn't good at fixing something unless it's brand new and they're still cash cow milking it. Galaxy X, Soveregn decals, Avenger Windows, Nebula no impulse engines, Intrepid having a strange orange spot in it's back, the Venture windows, the missing windows all along half of one of the Gorn ships.
  • policestate76policestate76 Member Posts: 1,424 Arc User
    edited June 2014
    And we didnt even start with the fleet ships... they have as well a lot of graphic glitches. A graphic glitch for me is a major reason to NOT buy that ship. But cryptic seems to not be worried at all.
  • drreverenddrreverend Member Posts: 459 Arc User
    edited June 2014
    I'd really rather not have to get a new ship. It's my favorite ship on my main and I've been using it for over a year, and having to abandon it because a patch bug makes this stupid widget appear bums me out. I just want to know it's being passed on and looked at, y'know, like Reman wetsuits are. Which are apparently a higher priority.
  • jer5488jer5488 Member Posts: 506 Arc User
    edited June 2014
    I don't really know what to tell you. Odds are, the Advanced Escorts will be like this for a long time. I want to be hopeful for you, there's every chance this bug happened because they were/are working with the MVAE tech - and something slipped through the cracks. A change like this would only happen because they were doing something with the ship. Maybe the Ody/Galaxy separation tech is coming, and maybe you'll see a fix soon.

    Experience, however, says that this is how the Prometheus and her sisters will look for the next two years.
  • policestate76policestate76 Member Posts: 1,424 Arc User
    edited June 2014
    jer5488 wrote: »
    I don't really know what to tell you. Odds are, the Advanced Escorts will be like this for a long time. I want to be hopeful for you, there's every chance this bug happened because they were/are working with the MVAE tech - and something slipped through the cracks. A change like this would only happen because they were doing something with the ship. Maybe the Ody/Galaxy separation tech is coming, and maybe you'll see a fix soon.

    Experience, however, says that this is how the Prometheus and her sisters will look for the next two years.

    2 years are a lot of years..... it will be really awesome news if STO is alive by then. It will mean that cryptic at some point decided to start doing things right. Lets hope so.
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited July 2014
    drreverend wrote: »
    On my Advanced Escort the upper saucer nacelle that normally appears when you activate the MVAS console won't go away. Since the update two weeks ago, even while in normal mode the ship's little nacelle behind the bridge appears to stick out. Going to MVAS and back won't make it leave.

    This extra nacelle appears whenever I am in space, sector, or even the ship customizer. It appears on all four saucers. It is rather silly looking and I hope it is resolved soon.

    I've been unable to reproduce this.

    Have you tried transferring the character to the Tribble Test Server and seeing if this still happens for you there? I ask because that's the build on which I checked this.

    If you have and this still happens, have you tried just reclaiming the ship? Yeah, it's a bit of a pain, but if a glitch is affecting the ship, discharging it and claiming a new one is probably the best, and definitely the fastest way to get it fixed.

    If you've claimed a new one and still have the issue, get me the name@handle for the affected character and I'll send the issue on.

    It probably won't get fixed soon as this would be something that would require a programmer to fix. It's not an issue with the ship costume as that would affect every ship the game. Since I couldn't reproduce the issue, that's not the case. So it'll need a programmer to dig into the character data and see what's wrong. That takes a lot of time, and our programmers have a lot of stuff on their plates.
    STO QA Team
  • mvp333mvp333 Member Posts: 509 Arc User
    edited July 2014
    I'm getting this issue too... It's intermittent but it seems to randomly happen sometimes.
  • captainmarvelushcaptainmarvelush Member Posts: 146 Arc User
    edited July 2014
    For the record, I always have the small nacelle sticking up on my MVAE, whether it's in the whole mode or the three piece mode. And I like it :) I think it looks neat and I would like it to stay there.
    Captain of the Thunder and the Lightning

    46cq7exrnlgb.jpg
  • jer5488jer5488 Member Posts: 506 Arc User
    edited July 2014
    For the record - release and reacquire your ship doesn't work when it's a fleet version of a ship. For people with fleet Advanced Escorts - your last advice is basically "Throw away five hundred Zen or nine million EC and tell me how it goes..."

    Not trying to be snarky, but it's a pretty big investment to throw away and buy again on a 'just in case'.
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited July 2014
    jer5488 wrote: »
    For the record - release and reacquire your ship doesn't work when it's a fleet version of a ship. For people with fleet Advanced Escorts - your last advice is basically "Throw away five hundred Zen or nine million EC and tell me how it goes..."

    Not trying to be snarky, but it's a pretty big investment to throw away and buy again on a 'just in case'.

    Good point, I was thinking just of the C-Store version.

    If someone with the Fleet version in this state gives me the name@handle of the affected character, I'll get it written up and sent on for a fix. I still expect it will take a while, but I'll do what I can.
    STO QA Team
  • quepanquepan Member Posts: 540 Arc User
    edited July 2014
    Quel@quepan fleet version of the ship . this is one of the big issues with fleet and box ships in this game . for fixes that can be fixed by reclaiming its not possible with these ships . this to me seems like a major flaw in the ship systems .
    i look forward to this getting fixed . the ship looks like it has a STIFFY .
  • drreverenddrreverend Member Posts: 459 Arc User
    edited July 2014
    Good point, I was thinking just of the C-Store version.

    If someone with the Fleet version in this state gives me the name@handle of the affected character, I'll get it written up and sent on for a fix. I still expect it will take a while, but I'll do what I can.

    Jessie Corvus@dr_reverend has the fleet version of the ship.

    A thought with the Fleet/Lockbox versions of ships is that once a character gets them, maybe it should unlock the ability to claim it at will on that character? Sort of like how you can reclaim special consoles in the dilithium store for zero D? That would make solving this issue a lot easier, as then I could just reclaim the ship on that character.

    I can send you a screenshot if you like.
  • tonyedutonyedu Member Posts: 32 Arc User
    edited July 2014
    Good point, I was thinking just of the C-Store version.

    If someone with the Fleet version in this state gives me the name@handle of the affected character, I'll get it written up and sent on for a fix. I still expect it will take a while, but I'll do what I can.

    Tonyx@TonyEx for the fleet version as well. I have a vestigial nacelle on my FAE.
  • irm1963irm1963 Member Posts: 682 Arc User
    edited July 2014
    Likewise for Alex@irm1963 with the Fleet version. It'd be much appreciated if one of you Cryptic guys could push it back down again :)

    Note, there is a way to hide the saucer nacelle in the ship tailor. There's four options on the list, each with the nacelle in different degrees of deployment it seems, and one of those hides it completely. Downside is that it doesn't deploy fully when you use the multi-vector console power.
  • drreverenddrreverend Member Posts: 459 Arc User
    edited July 2014
    irm1963 wrote: »
    Note, there is a way to hide the saucer nacelle in the ship tailor. There's four options on the list, each with the nacelle in different degrees of deployment it seems, and one of those hides it completely. Downside is that it doesn't deploy fully when you use the multi-vector console power.

    Only if you're using the Prometheus or Phoenix saucers. I use Cerberus, so at the most depressed, it sticks out just above my bridge like a goofy looking mission pod.
  • p52smithp52smith Member Posts: 0 Arc User
    edited July 2014
    Ben@p52smith
    Just visited the ship tailor with my fleet MVAE and now the issue affects me as well, no extra nacelle before I visited the tailor today but it's clearly there in the tailor and system space now.
    I have noticed that at the bottom of the 'advanced' section of ship customisation there is now a set of model options for the saucer nacelle in addition to the paint options. Each of the 4 options is labelled 'Prometheus' but puts a Prometheus style nacelle in a different position, each of which appears to correspond with the different saucer options. Each is clearly visible using the Cerberus saucer, but the Phoenix option hides most.
    Option 2 appears to correspond to the Cerberus saucer, option 3 for the Hephaestus, option 1 for the Phoenix and option 4 for the Prometheus. This appears to place the nacelle in the most natural looking position for those saucers, particularly for the Prometheus/option 4 combination, which puts the nacelle neatly in its docking section.


    Hoping that these glitches are all stuff introduced as part of plans to introduce Galaxy/Odyssey style separation onto the Advanced Escorts soon.
    My YouTube channel, predominantly featuring STO at the moment: http://www.youtube.com/user/P52Smith
  • aureleusaureleus Member Posts: 175 Arc User
    edited July 2014
    Am also getting this issue with my Mirror Universe Patrol Escort, Which uses the Advanced Patrol Escorts skin etc etc. This *glitch* Also changed the pattern color of my ship ? An who knows what else, this is Really annoying. We seem to get more Bugs then fixes when you guys at Cryptic patch the servers it seems anymore.
  • jer5488jer5488 Member Posts: 506 Arc User
    edited July 2014
    Could this issue have something to do with the new 'option' on the customization tray? There's actually an option to pick how far and high the deployed nacelle is. No matter what saucer or nacelles you pick, you always have the Prometheus nacelle instead of one of the alternate ones.

    It's interesting that with the fourth option in 'Saucer Nacelle' - for Prometheus and one of the other designs, the nacelle will be properly hidden. Though it still sticks out a bit on Maelstrom and Cerberus.
  • carlosbflycarlosbfly Member Posts: 682 Arc User
    edited August 2014
    Nice to see I'm not alone on this. This nacelle problem popped up since a patch in June. The worst part is, as the mini nacelle is not supposed to be there, when you warp in the nacelle actually snaps off for a few seconds and the re-connects. :eek:

    You certainly don't need to 're-create' it. Take a look at any Advanced Escort now on Holodeck. We're all running with it on the saucer section.
  • carlosbflycarlosbfly Member Posts: 682 Arc User
    edited August 2014
    drreverend wrote: »
    Only if you're using the Prometheus or Phoenix saucers. I use Cerberus, so at the most depressed, it sticks out just above my bridge like a goofy looking mission pod.

    Same as me. There is just no way to hide that nacelle using the Cerberus saucer.
  • heero139heero139 Member Posts: 125 Arc User
    edited August 2014
    I've had this issue since it started and I'm pretty sure I figured out the jist of what happened.

    The images of the prometheus on memory alpha seem to show the small nacelle recessed into a small slot on top of the saucer while the ship is joined together.

    If you take a look at the screenshots of the advanced escort variants on stowiki here, which are older images, you can see that the prometheus had the slot on top of the saucer, but no nacelle. The other three did not even have a place for the nacelle to retract into.

    If you compare those screenshots to the current models in-game, you'll find that there are slots for the nacelle on top of all 4 saucer options, and one of the four options in the tailor for the nacelle fit neatly into the slots on each saucer option. All four of the options are labelled "Prometheus" presumably because the prometheus nacelle is the only art asset they have, and the only difference is the location.

    I think what happened is they stealth-patched in a model update to put those nacelles on the model where they are supposed to be, but because they implemented it in such a way that we have to select the correct location for the nacelle, in 3/4 of cases the default selection is incorrect and puts the nacelle in a strange location for the saucer.
    Zekkie@h33r0yuy
  • carlosbflycarlosbfly Member Posts: 682 Arc User
    edited August 2014
    heero139 wrote: »
    I've had this issue since it started and I'm pretty sure I figured out the jist of what happened.

    The images of the prometheus on memory alpha seem to show the small nacelle recessed into a small slot on top of the saucer while the ship is joined together.

    If you take a look at the screenshots of the advanced escort variants on stowiki here, which are older images, you can see that the prometheus had the slot on top of the saucer, but no nacelle. The other three did not even have a place for the nacelle to retract into.

    If you compare those screenshots to the current models in-game, you'll find that there are slots for the nacelle on top of all 4 saucer options, and one of the four options in the tailor for the nacelle fit neatly into the slots on each saucer option. All four of the options are labelled "Prometheus" presumably because the prometheus nacelle is the only art asset they have, and the only difference is the location.

    I think what happened is they stealth-patched in a model update to put those nacelles on the model where they are supposed to be, but because they implemented it in such a way that we have to select the correct location for the nacelle, in 3/4 of cases the default selection is incorrect and puts the nacelle in a strange location for the saucer.

    Interesting theory and looking at my ship model now, I see what you mean.
  • carlosbflycarlosbfly Member Posts: 682 Arc User
    edited August 2014
    I live in hope that a T5-U on this ship will prompt Cryptic to fix this. I know some fans are less than happy about paying for a ship twice but if we do, they should at least respect us enough to not make us pay twice for a faulty/graphically glitched ship.
  • csilverstreakcsilverstreak Member Posts: 5 Arc User
    edited September 2014
    Good point, I was thinking just of the C-Store version.

    If someone with the Fleet version in this state gives me the name@handle of the affected character, I'll get it written up and sent on for a fix. I still expect it will take a while, but I'll do what I can.

    Seeing as I just switched back to my Fleet Advanced Escort and noticed this bug last night, two months on, I'll put my name on here: Equuleus@ChakatSilver
  • carlosbflycarlosbfly Member Posts: 682 Arc User
    edited November 2014
    Are we literally ever going to get this fixed? Its such a popular ship and since DR, the mini nacelle now seems to lower and out underneath my saucer when I go to warp. How bad does this need to get before Cryptic roll back whatever they did? :mad:
  • iispikeiiiispikeii Member Posts: 0 Arc User
    edited March 2015
    Any News about this Topic. The top Nacelle Looks awful on my MVA.

    best regards

    Spike
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