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Forums > Home› Star Trek Online General Discussion

Server not responding

shadedzashadedza Member Posts: 11 Arc User
edited August 2014 in Star Trek Online General Discussion
hey everyone

This morning I am constantly getting "Server not responding" messages popping up.
Post edited by shadedza on
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Comments

  • bemlegabemlega Member Posts: 1 Arc User
    edited August 2014
    Same here.
  • psyralbakorpsyralbakor Member Posts: 1 Arc User
    edited August 2014
    "The website is experiencing technical difficulties. Normal game play is not affected."

    Oooooh yes it is! As in "can't play, stuck at loading screens...."
  • bemlegabemlega Member Posts: 1 Arc User
    edited August 2014
    psyralbakor wrote: »
    "The website is experiencing technical difficulties. Normal game play is not affected."

    Oooooh yes it is! As in "can't play, stuck at loading screens...."

    That means if you're still logged in, you _should_ not experience difficulties....
    Well, i got DC'ed and can't ge back in.
  • trekkerchicktrekkerchick Member Posts: 0 Arc User
    edited August 2014
    In the past 20 minutes I've been getting massive stalls on the netgraph. Longest being almost 3 minutes of watching my ship rubber-band around Fleet Alert firing a single torpedo over and over... while my engines were at 0 and I had nothing selected. Finally getting a DC.
    Since then it's just been solid unable to authenticate, and the couple times it got in, time outs after a few seconds.

    So frustrating T-T
  • bemlegabemlega Member Posts: 1 Arc User
    edited August 2014
    bemlega wrote: »
    Well, i got DC'ed and can't ge back in.

    Back in now. Let's see for how long...

    Update : Wow, nearly 2 minutes till next DC.

    And yeah, so happy that having an ARC account is mandatory for beeing granted the high honour of be one of the chosen few mortals that is allowed to bother Cryptic "support" with a ticket...

    This sucks.

    Update :
    07:04 On
    07:06 Off

    So glad that "normal gameplay" isn't affected. Must be my be beeing an abnormal gameplayer then.
  • redrocketeer#3883 redrocketeer
    redrocketeer#3883
         Member Posts: 5 Arc User
    edited August 2014
    Unable to authenticate? grrr
  • hypnosnakehypnosnake Member Posts: 0 Arc User
    edited August 2014
    In the last hour, I've had:

    - Numerous 'Not Responding' during loading screens, leading to disconnects.
    - Several times that the number goes to 100, then disconnects me.
    - I had one instance of being stuck at 59% loading, then constant 'Not Responding' popping up, over and over again, for around 10 minutes.
    - Account server timed out.
    - Timed Out GameServer
    - Login Server timed out

    I was starting to think it was just my connection, but apparently other people are having issues as well...

    EDIT:
    Just did a tracert to their patch server, just to make sure, and there's no issues on the way. Jumps went fine and made it to the end with only a 167 ms on the final jump.
  • captainpetey001captainpetey001 Member Posts: 68 Arc User
    edited August 2014
    Yup, same here. I got timed-out after selecting my character. Now it's not even getting that far.

    Way to go, Craptic!!! Bring on Season 10!!!
  • trelane87trelane87 Member Posts: 242 Arc User
    edited August 2014
    hypnosnake wrote: »
    In the last hour, I've had:

    - Numerous 'Not Responding' during loading screens, leading to disconnects.
    - Several times that the number goes to 100, then disconnects me.
    - I had one instance of being stuck at 59% loading, then constant 'Not Responding' popping up, over and over again, for around 10 minutes.
    - Account server timed out.
    - Timed Out GameServer
    - Login Server timed out

    I was starting to think it was just my connection, but apparently other people are having issues as well...


    This^^

    I've been having the same issues for the past 45 minutes or so, switching toons takes 5-6 attempts... ran tracer, nothing on my end, looks like someone forgot to feed the server hamsters again :rolleyes:
  • ddesjardinsddesjardins Member Posts: 3,056 Media Corps
    edited August 2014
    I am experiencing it as well. Unable to get past the login screen.
  • tekehdtekehd Member Posts: 2,032 Arc User
    edited August 2014
    No issue here..... so this issue is likely a pathing issue, rather than a cryptic-side server issue.
  • bemlegabemlega Member Posts: 1 Arc User
    edited August 2014
    tekehd wrote: »
    No issue here..... so this issue is likely a pathing issue, rather than a cryptic-side server issue.

    Hail the fanboy! Was about time one showed up! Not a clue what's happening but it's surely _not_ Cryptic. 8-)
    Great. You should do politics.

    Btw. wrong forum anyway.

    Fit's better in here :

    http://sto-forum.perfectworld.com/forumdisplay.php?f=70
  • bloodviper4bloodviper4 Member Posts: 11 Arc User
    edited August 2014
    I just love getting kicked out , the game stalling and not letting me log into anything
  • the1tiggletthe1tigglet Member Posts: 1,421 Arc User
    edited August 2014
    I plain can't connect. Has this been going on all day? I'm on ARC and it says can't connect to login servers.
  • bemlegabemlega Member Posts: 1 Arc User
    edited August 2014
    the1tigglet wrote: »
    I plain can't connect. Has this been going on all day? I'm on ARC and it says can't connect to login servers.

    If you're on ARC already you could use your "spare time" (out myself 8-/) to fire a few support tickets at them. Or to pick your nose. 8-)

    p.s.: Only got that now : Think my post was misunderstood by some. I didn't suggest to fire tickets at ARC but at the "normal" STO support _using_ ARC.
    You can't file bug reports/tickets from website if don't have ARC installed any more.
    Don't think that ARC is causing the issues itself either.
  • trekkerchicktrekkerchick Member Posts: 0 Arc User
    edited August 2014
    bemlega wrote: »
    Hail the fanboy! Was about time one showed up! Not a clue what's happening but it's surely _not_ Cryptic. 8-)
    Great. You should do politics.

    Btw. wrong forum anyway.

    Fit's better in here :

    http://sto-forum.perfectworld.com/forumdisplay.php?f=70

    Actually, more often than not, connectivity issues are with an AT&T hop near the region of the servers, than at the server's location themselves. This has been common knowledge for years.
    Yes, Cryptic has a long track record of messing things up [or exploding them trying to do something completely unrelated], but that's no reason to drop the "fanboy" bomb when someone says something without insulting Cryptic, just because you don't like Crytpic.
    Don't attack people just because you can.
  • shadowwraith77shadowwraith77 Member Posts: 6,395 Arc User
    edited August 2014
    It isn't just ARC related, I have not even been using ARC, and have had this problem tonight as well.
    tumblr_nq9ec3BSAy1qj6sk2o2_500_zpspkqw0mmk.gif


    Praetor of the -RTS- Romulan Tal Shiar fleet!

  • tekehdtekehd Member Posts: 2,032 Arc User
    edited August 2014
    bemlega wrote: »
    Hail the fanboy! Was about time one showed up! Not a clue what's happening but it's surely _not_ Cryptic. 8-)
    Great. You should do politics.

    Btw. wrong forum anyway.

    Fit's better in here :

    http://sto-forum.perfectworld.com/forumdisplay.php?f=70


    Not a "fanboy", merely an IT professional (someone who actually get paid for work by publicly traded companies for their IT issues and needs) providing an educated guess as to where people should be looking for the issue.

    My recommendations would be for people to pathping and tracert and see where the issue is in their path to the servers.... as they are likely going to find a spike of high latency. It additionally wouldn't surprise me if the same people find they are pathing through congentco.... as once again there have been pathing issues through them (due to their incessant snubbing of theirs nose relating to peering agreements).
  • chrisroarkchrisroark Member Posts: 13 Arc User
    edited August 2014
    I've been away from STO awhile; does this crashing happen often now?
    When it occasionally happened pre-Arc the forums would contain acknowledgement of the problem & that a fix was in the works.
    Don't they do that anymore?
  • antoniosalieriantoniosalieri Member Posts: 0 Arc User
    edited August 2014
    chrisroark wrote: »
    I've been away from STO awhile; does this crashing happen often now?
    When it occasionally happened pre-Arc the forums would contain acknowledgement of the problem & that a fix was in the works.
    Don't they do that anymore?

    No now they just leave us in the dark. I guess we are supposed to have devs on our twitter accounts or something. I guess having followers makes them feel important or something. No the communications have went from so so to down right horrid. I haven't played a MMO with worse communication then this one the last 6 months or so.

    Oh an yes I have been timing out connecting to toon server... and discoing when I do manage to get in. Guess I'm off to do something more useful for the rest of the evening.
    [SIGPIC][/SIGPIC]
    Dignity and an empty sack is worth the sack.
  • bemlegabemlega Member Posts: 1 Arc User
    edited August 2014
    trekkerchick wrote: »
    Actually, more often than not, connectivity issues are with an AT&T hop near the region of the servers, than at the server's location themselves. This has been common knowledge for years.

    AT&T, Cogent, the man in the moon... The storyline will end up the same. Fanboys will argue : "It's AT&T, Cogent, the man in the moon. How can that ever ever be a Cryptic problem?"

    "Haters" like me wil say : "If Pizza delivery service makes great pizzas but it's delivery driver fails to deliver them constanly, why .. .... doesn't he fire the guy a get a better one? _For years_"
    And why .. ... am i still here. Guess i really hate pizza...
    trekkerchick wrote: »
    Don't attack people just because you can.
    Stone. Glasshouse. Boring.
  • rezkingrezking Member Posts: 1,109 Arc User
    edited August 2014
    I've been getting dc's and to's all day.
    I am not an Arc user.
    NO to ARC
    RIP KDF and PvP 2014-07-17 Season 9.5 - Death by Dev
  • jodarkriderjodarkrider Member Posts: 2,097 Arc User
    edited August 2014
    I've been wanting to play with a friend, who's from US, he has the same 'server not responding' TRIBBLE, he doesn't use ARC.. so there's definitelly something going on... just for some people though. I'm playing from Europe and have no issues whatsoever.
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  • auron8222auron8222 Member Posts: 97 Arc User
    edited August 2014
    I'm playing from Italy and have same issue
  • tekehdtekehd Member Posts: 2,032 Arc User
    edited August 2014
    bemlega wrote: »
    AT&T, Cogent, the man in the moon... The storyline will end up the same. Fanboys will argue : "It's AT&T, Cogent, the man in the moon. How can that ever ever be a Cryptic problem?"

    "Haters" like me wil say : "If Pizza delivery service makes great pizzas but it's delivery driver fails to deliver them constanly, why .. .... doesn't he fire the guy a get a better one? _For years_"
    And why .. ... am i still here. Guess i really hate pizza...


    Stone. Glasshouse. Boring.

    Unfortunately there's no way to "fire" peering companies. People on the ends of the chain don't really have much choice on the path their data takes.
  • captainpetey001captainpetey001 Member Posts: 68 Arc User
    edited August 2014
    San Diego, California. USA. Same problem. Ay ay ay ......
  • foundrelicfoundrelic Member Posts: 1,380 Arc User
    edited August 2014
    shadedza wrote: »
    hey everyone

    This morning I am constantly getting "Server not responding" messages popping up.

    Yup.


    Been happening to me too. It even cost me 10,000 dilithium and a Rich Dilithium claim during the Dilithium bonus weekend.

    Put in a ticket but of course that means jack.
  • trekkerchicktrekkerchick Member Posts: 0 Arc User
    edited August 2014
    bemlega wrote: »
    AT&T, Cogent, the man in the moon... The storyline will end up the same. Fanboys will argue : "It's AT&T, Cogent, the man in the moon. How can that ever ever be a Cryptic problem?"

    "Haters" like me wil say : "If Pizza delivery service makes great pizzas but it's delivery driver fails to deliver them constanly, why .. .... doesn't he fire the guy a get a better one? _For years_"
    And why .. ... am i still here. Guess i really hate pizza...


    Stone. Glasshouse. Boring.

    So, you just negated your own reason for calling that person a fanboy, and alluded to me attacking you while in my own glass house by saying you shouldn't attack people.. somehow?

    I can't make heads or tails of what you said...
  • bemlegabemlega Member Posts: 1 Arc User
    edited August 2014
    tekehd wrote: »
    Unfortunately there's no way to "fire" peering companies. People on the ends of the chain don't really have much choice on the path their data takes.

    Even Mr. Smith and his wife could switch ISPs - including the ISP partners.
    Based on the assumption that they really have a choice where they live. Which prolly isn't true for many Mr. Smiths....

    So putting the blame/need to act on Mr. Smith and his wife is inefficient. If you intend to fix the problem.

    I don't know how high Cryptic/Atari/PWEs budget for their ISPs was/is but i'm pretty sure it's giving them a louder voice than my twentyandsomebucks give to me, you or Mr Smith.
    And if talking to their ISP does change this i'm sure they can "easily" change their ISP or even "move" their servers.

    But it's probably cheaper to just ignore the problems...

    And all of this has already been said a thousand times before. And all of what you're going to say probably as well. We'll see. 8-)
  • bemlegabemlega Member Posts: 1 Arc User
    edited August 2014
    trekkerchick wrote: »
    I can't make heads or tails of what you said...

    Very well possible. Either because you really can't or you just don't want to. Shouldn't be too hard for an average brain.

    ... or average sense for irony/cynicism.
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