test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Support› PC Gameplay Bug Reports

Exchange Sell Button greyed out

den3067den3067 Member Posts: 63 Arc User
edited August 2014 in PC Gameplay Bug Reports
The exchange sell button is greyed out.
I can't sell anything on the exchange at all on any of my KDF or Fed toons.

I removed all items I was previously selling on the exchange and cleared all items returned to me in my email that expired.

I noticed I had a Bridge Officer Candidate that was almost impossible to remove from the Sell Lot I put up on the exchange.

I had to restart the comp and game several times before I could remove Lot.

Don't know if this had anything to do with it.

Meantime, I was looking to make some EC on the exchange and now I can't do anything.

Can anyone help me with this?

Thanks in advance.
Post edited by den3067 on

Comments

  • mightybobcncmightybobcnc Member Posts: 3,354 Arc User
    edited August 2014
    den3067 wrote: »
    and cleared all items returned to me in my email that expired.

    *Did you do that for every single character?

    *Have you hit the 10m EC cap?

    *How much are you trying to sell your item for?
    Joined January 2009
    Finger wrote:
    Nitpicking is a time-honored tradition of science fiction. Asking your readers not to worry about the "little things" is like asking a dog not to sniff at people's crotches. If there's something that appears to violate natural laws, then you can expect someone's going to point it out. That's just the way things are.
  • den3067den3067 Member Posts: 63 Arc User
    edited August 2014
    I have 6 million so far.
    I have no items up for sale so far. I took them down.
    I am a lifetime subscriber so I should have more than 10 million as an EC Cap anyway.
    Many Thanks.
  • norobladnoroblad Member Posts: 2,624 Arc User
    edited August 2014
    den3067 wrote: »
    I have 6 million so far.
    I have no items up for sale so far. I took them down.
    I am a lifetime subscriber so I should have more than 10 million as an EC Cap anyway.
    Many Thanks.

    Do you have EC on the seller? There is a small posting fee, and if you dumped all your EC into shared bank or something, you may lack this??

    Also, you can't post if you have too many items in your mailbox. I forget the details on how many and when it breaks, but its a fair # of items.
  • stoutesstoutes Member Posts: 4,219 Arc User
    edited August 2014
    noroblad wrote: »
    Do you have EC on the seller? There is a small posting fee, and if you dumped all your EC into shared bank or something, you may lack this??

    Also, you can't post if you have too many items in your mailbox. I forget the details on how many and when it breaks, but its a fair # of items.
    Small posting fee? You're playing a different game, right?

    But he's right about the mailbox; every item returned (but not yet taken out of the mail) will hold a spot in your sell list. In this case you've already mentioned you've empties your list.

    - Check the page you're on. I've had 2 paged filled of stuff I wanted to sell, it went pretty darn fast and the next time I went to take a look my list was empty and the exchange didn't react like it used to until I went back to the first page.

    - You know you have to select the item you want to sell first before you can even set the price and/or sell it?
    maxvitor wrote: »
    Nerf is OP, plz nerf
    That's quite the paradox, how could you nerf nerf when the nerf is nerfed. But how would the nerf be nerfed when the nerf is nerfed? This allows the nerf not to be nerfed since the nerf is nerfed? But if the nerf isn't nerfed, it could still nerf nerfs. But as soon as the nerf is nerfed, the nerf power is lost. So paradoxally it the nerf nerf lost its nerf, while it's still nerfed, which cannot be because the nerf was unable to nerf.

    I call it, the Stoutes paradox.
  • den3067den3067 Member Posts: 63 Arc User
    edited August 2014
    I have only 10 emails I can see only one page of them.
    There are no returned items in my mail system at all on all my toons.
    And when selling I select from the drop box and item goes from my inventory to be sold on the exchange.
    I can not complete the transaction. Because once again the Sell Button is greyed out.

    I'm beginning to suspect there is some bug in the mail system.
    Perhaps there are some items in there that do not show up on my end for me to see and remove.
    Just a wild guess or the exchange itself is bugged. Who knows?
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited August 2014
    den3067 wrote: »
    I have only 10 emails I can see only one page of them.
    There are no returned items in my mail system at all on all my toons.
    And when selling I select from the drop box and item goes from my inventory to be sold on the exchange.
    I can not complete the transaction. Because once again the Sell Button is greyed out.

    I'm beginning to suspect there is some bug in the mail system.
    Perhaps there are some items in there that do not show up on my end for me to see and remove.
    Just a wild guess or the exchange itself is bugged. Who knows?

    What's the name@handle for the affected character?
    STO QA Team
  • pwecaptainsmirkpwecaptainsmirk Member Posts: 1,167 Arc User
    edited August 2014
    Hi Den,

    We are happy to help you with this problem, but I had to hide your post with all the ticket conversations.

    Please refrain from posting "Private Correspondence" in the future as it is a violation of our TOS.

    I understand this was not an intentional TOS error, so no worries. I just want to make sure it doesn't get escalated.

    Let our QA staff know if they can be of any further help and thanks for your patience on this!

    ~CaptainSmirk
  • den3067den3067 Member Posts: 63 Arc User
    edited August 2014
    Thank you and your staff for all you do for us. I am definitely grateful.
    And I will follow your directions.

    Qapla!
  • den3067den3067 Member Posts: 63 Arc User
    edited August 2014
    I logged in today. And now the exchange is working for me. Don't know how. But I sent proper bug reports with the info and what happened just in case someone else runs into this problem. But I am good for now.
    Thanks everyone.
Sign In or Register to comment.