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Romulan Engineering Kit - Fabrication Specialist Mk XII Trade-In Error

darknessmutadarknessmuta Member Posts: 187 Arc User
edited June 2014 in PC Gameplay Bug Reports
This bug was posted in the Tribble bug section before S9 made it to Holodeck but it still has yet to be fixed or acknowledged. When trading in the Romulan Engineering Kit - Fabrication Specialist Mk XII you receive the wrong modules. The trade-in gives 3 blue Mk XI modules and 1 green XI module in addition to the fleet module. The modules received are the same ones as the Mk XI kit trade-in so it seems that there was a minor mix up in assigning the proper modules for the trade-in. Every other Mk XII kit trade-in gives all Mk XII modules with 3 being purple and then 1 being a lesser version like green or white but they are all Mk XII modules plus the Fleet module except for the Romulan Engineering Kit - Fabrication Specialist Mk XII. Hopefully this can get fixed as it seems we now have a known issues list that this should be added to and give players the proper modules they should have received even if they already did the trade-in.

Romulan Engineering Kit Mk XI
http://i.imgur.com/xsMZITT.jpg

Romulan Engineering Kit Mk XII
http://i.imgur.com/u3kuGVN.jpg
Post edited by darknessmuta on

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    smokeybacon90smokeybacon90 Member Posts: 2,252 Arc User
    edited May 2014
    When trading in it gives the modules that are the equivalent of the original power. But there seems to be some unmarked attribute that makes the Mk XII trade-in flamethrower turret more powerful than the Mk XI one. However I am quite sure you are not meant to get all Mk XII purples, since only Fluidic and ultra rare modules are above XI.
    EnYn9p9.jpg
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    darknessmutadarknessmuta Member Posts: 187 Arc User
    edited May 2014
    I have characters for all classes that owned fleet kits Mk XII before S9 and every one of them traded in received all MK XII modules with most receiving purple ones, this is the only kit that gave back XI modules and if you look at the pictures it is giving back essentially the same modules as the XI kit so its obvious it is a mistake.
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    t0xsick2t0xsick2 Member Posts: 0 Arc User
    edited May 2014
    Same thing happened to me. Wonder if someone from the team is going to acknowledge if this is a mistake or working as intended?
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    darknessmutadarknessmuta Member Posts: 187 Arc User
    edited May 2014
    It would be nice to see this added to the known issues list and acknowledged by the devs as it seems they are already working on a solution for the bad trade-in of the items at Roxy and I would think this bug affects far more people but most probably do not even realize it.
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    frtoasterfrtoaster Member Posts: 3,352 Arc User
    edited May 2014
    Yes, it was reported on Tribble before Season 9.

    http://sto-forum.perfectworld.com/showpost.php?p=16413781&postcount=9

    It was also reported on Holodeck after Season 9.

    http://sto-forum.perfectworld.com/showthread.php?t=1089701
    http://sto-forum.perfectworld.com/showthread.php?t=1090071

    Another error is that "Spire Experimental Science Kit XII" comes with white "Biofilter Sweep Mk XII" instead of green.

    http://sto-forum.perfectworld.com/showpost.php?p=16871631&postcount=26
    Waiting for a programmer ...
    qVpg1km.png
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    darknessmutadarknessmuta Member Posts: 187 Arc User
    edited May 2014
    Another patch and no mention of a fix for this bug or it even being acknowledged yet but they fixed the KHG Armor trade-in error in a week and from the devs own posts it was something that only a small percentage of players were affected by. This kit trade-in error affects the whole games population of engineers that purchased the Romulan Engineering Kit - Fabrication Specialist Mk XII and traded it in which 99% probably did to test out the big new feature of Season 9 being the new kit system.
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    darknessmutadarknessmuta Member Posts: 187 Arc User
    edited May 2014
    Can a Dev let us know if this is ever going to get fixed? I still have a few characters I did not trade my kit in on hoping for a quick resolution like some of the other minor bugs that keep seeming to get addressed a week after they are introduced but after a month of patches with no acknowledgement I am not sure if I should take that as my answer and just trade in my other kits and get the wrong version of the modules that this bug is giving as the trade-in.
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    frtoasterfrtoaster Member Posts: 3,352 Arc User
    edited May 2014
    darknessmuta wrote: »
    Can a Dev let us know if this is ever going to get fixed? I still have a few characters I did not trade my kit in on hoping for a quick resolution like some of the other minor bugs that keep seeming to get addressed a week after they are introduced but after a month of patches with no acknowledgement I am not sure if I should take that as my answer and just trade in my other kits and get the wrong version of the modules that this bug is giving as the trade-in.

    I, too, am waiting for them to fix the bugs before trading in my kits. While they can fix the problem for all future trade-ins, I think they are unsure what to do about people who've already traded in their kits. I don't think the game can distinguish between a trade-in kit with the wrong modules and a newly bought kit with modules obtained from drops or the Exchange. They would have to go through their database logs to see who owned a fleet kit before Season 9.
    Waiting for a programmer ...
    qVpg1km.png
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    darknessmutadarknessmuta Member Posts: 187 Arc User
    edited May 2014
    Yeah it would be nice if we ever get a response on this issue from a Dev. Counting the time the bug was on Tribble, it has been over 2 months now.
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    darknessmutadarknessmuta Member Posts: 187 Arc User
    edited June 2014
    Looking at the last 2 Tribble patches which will probably be combined into Thursdays patch, this bug still does not seem to be fixed or acknowledged.
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    crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited June 2014
    darknessmuta wrote: »
    Looking at the last 2 Tribble patches which will probably be combined into Thursdays patch, this bug still does not seem to be fixed or acknowledged.

    This is on our list of issues that need to be investigated. Just haven't been able to get to to it yet.
    STO QA Team
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    darknessmutadarknessmuta Member Posts: 187 Arc User
    edited June 2014
    crypticfrost wrote: »
    This is on our list of issues that need to be investigated. Just haven't been able to get to to it yet.

    Good to finally hear something about it from a Dev. I still have one character I did not do the trade-in on after noticing the bug affecting 3 of my other engineers. Hopefully there will be some way for us to trade in the wrong modules received for the correct ones we were supposed to get with the Mk XII kit. Surprised this bug didn't get fixed quickly like the bad trade-in of the Klingon Honor Guard armor from Roxy since it seems to be a similar bug giving back the wrong items.

    Hopefully the title can get adjusted to Investigating and this can get added to the Bug Reports: Master Index of Known Issues topic soon.
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    crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited June 2014
    darknessmuta wrote: »
    I still have one character I did not do the trade-in on after noticing the bug affecting 3 of my other engineers.

    Can you get me the name@handle for this character?
    STO QA Team
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    darknessmutadarknessmuta Member Posts: 187 Arc User
    edited June 2014
    crypticfrost wrote: »
    Can you get me the name@handle for this character?

    This is the one character I did not do the Romulan Engineering Kit - Fabrication Specialist Mk XII Trade-In on yet.

    Lenara Vos@Owen2000


    These 3 I did the Mk XII trade-in on and received the 3 blue Mk XI modules and 1 green XI module.

    Six of Eight@Owen2000
    Rizia Atum'Inan@Owen2000
    Donatra@Owen2000
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    jonathanlonehawkjonathanlonehawk Member Posts: 674 Arc User
    edited June 2014
    crypticfrost wrote: »
    Can you get me the name@handle for this character?

    If I can play as well... Morgan West@Protector

    I assume I'm not supposed to get a green module... Now I've moved stuff about so I hope this hasn't messed up my chances of getting the correct modules.

    Thanks for checking into this.
    Formerly Known as Protector from June 2008 to June 20, 2012
    STOSIG.png
    Please enable us to buy a token with Zen to faction change a 25th Century FED to a TOS FED.
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    darknessmutadarknessmuta Member Posts: 187 Arc User
    edited June 2014
    jonathanlonehawk wrote: »
    If I can play as well... Morgan West@Protector

    I assume I'm not supposed to get a green module... Now I've moved stuff about so I hope this hasn't messed up my chances of getting the correct modules.

    Thanks for checking into this.

    You are not supposed to get any Mk XI modules when doing the Mk XII trade-in, that is the bug. The trade-in is giving the same modules as the Mk XI Fleet kit trade-in for this particular kit. All my other Mk XII Fleet kit trade-ins gave usually 3 purple MK XII modules and 1 Mk XII other rarity module (some even being white but at least they were Mk XII) in addition to the special Mk XII Fleet module.
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    smokeybacon90smokeybacon90 Member Posts: 2,252 Arc User
    edited June 2014
    If all the modules were meant to be Mk XII very rare, then I damn well hope that we get those refunded once a dev tracks down this bug.
    EnYn9p9.jpg
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    crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited June 2014
    Got this verified, written up and sent on for a fix. Whenever a fix arrives it should just update all existing kits to the new version.
    STO QA Team
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    frtoasterfrtoaster Member Posts: 3,352 Arc User
    edited June 2014
    crypticfrost wrote: »
    Got this verified, written up and sent on for a fix. Whenever a fix arrives it should just update all existing kits to the new version.

    How will you distinguish between the following cases?

    (a) someone who bought "Romulan Engineering Kit - Fabrication Specialist Mk XII" before Season 9 and traded it in for "Romulan Engineering Kit Mk XII", but received the wrong modules

    (b) someone who bought "Romulan Engineering Kit Mk XII" after Season 9 and populated it with Mk XI modules from the Exchange

    Or will you update only the kits in the "Trade In" tab?

    Also note that the trade-in version of "Spire Experimental Science Kit XII" comes with white "Biofilter Sweep Mk XII" instead of green.
    Waiting for a programmer ...
    qVpg1km.png
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    crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited June 2014
    frtoaster wrote: »
    How will you distinguish between the following cases?

    (a) someone who bought "Romulan Engineering Kit - Fabrication Specialist Mk XII" before Season 9 and traded it in for "Romulan Engineering Kit Mk XII", but received the wrong modules

    (b) someone who bought "Romulan Engineering Kit Mk XII" after Season 9 and populated it with Mk XI modules from the Exchange

    Or will you update only the kits in the "Trade In" tab?

    Also note that the trade-in version of "Spire Experimental Science Kit XII" comes with white "Biofilter Sweep Mk XII" instead of green.

    Good points. I don't have the information to answer all those questions. I'll see if I can get the info, or get someone more knowledgeable to reply.
    STO QA Team
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    frtoasterfrtoaster Member Posts: 3,352 Arc User
    edited June 2014
    crypticfrost wrote: »
    Good points. I don't have the information to answer all those questions. I'll see if I can get the info, or get someone more knowledgeable to reply.

    Another thing is that I don't know if "Romulan Engineering Kit Mk XII" and "Spire Experimental Science Kit XII" are the only kits that contain incorrect modules. It might be a good idea to have a QA check the rest of the kits.
    Waiting for a programmer ...
    qVpg1km.png
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    darknessmutadarknessmuta Member Posts: 187 Arc User
    edited June 2014
    I need to go through all my kits again to look at the modules but for the most part all the others seemed right since they were at least Mk XII and their stats were comparable to what they were replacing.
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    crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited June 2014
    There's a fix inbound for this, both for the Engineering and the Science kits. Once that is live, those of you who have the affected kits will be able to request replacements for them from CS.

    Please, do not do so until the fix is live.

    This fix hasn't even made it to QA yet, so I don't have an E.T.A. at this time.
    STO QA Team
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    artfulmerkageartfulmerkage Member Posts: 294 Arc User
    edited June 2014
    crypticfrost wrote: »
    There's a fix inbound for this, both for the Engineering and the Science kits. Once that is live, those of you who have the affected kits will be able to request replacements for them from CS.

    Please, do not do so until the fix is live.

    This fix hasn't even made it to QA yet, so I don't have an E.T.A. at this time.

    Good to know, thanks.
    [SIGPIC][/SIGPIC]

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