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Forums > Home› Support› Graphical and Sound Issues

alt tab crash the game

leokesler2012leokesler2012 Member Posts: 0 Arc User
edited June 2014 in Graphical and Sound Issues
Hello,

Excuse me my bad english.

After the new season, each time I alt tab for the desktop, the game freeze and a window shows, asking me to waiting or close the app.

Anyone with the same problem ?

This happen only with STO.

AMD R9 270x (14.4 driver - same problem others versions) + AMD FX8320 + Windows 8.1
Post edited by leokesler2012 on

Comments

  • th3xr34p3rth3xr34p3r Member Posts: 0 Arc User
    edited May 2014
    leokesler2012 wrote: »
    Hello,

    Excuse me my bad english.

    After the new season, each time I alt tab for the desktop, the game freeze and a window shows, asking me to waiting or close the app.

    Anyone with the same problem ?

    This happen only with STO.

    AMD R9 270x (14.4 driver - same problem others versions) + AMD FX8320 + Windows 8.1

    Have you tried running the game in windowed full screen and then alt tabbing from there?
    [SIGPIC]Click to visit Subspace-Radio[/SIGPIC]
    Twitter | Blog | Original Join Date: Dec 2007 | Gaming Setup | Raptr Profile | Gamer DNA
    The opinions expressed in my posts are my own views and do not reflect on any other entity(s) or person(s) I may or may not represent at the time.
  • leokesler2012leokesler2012 Member Posts: 0 Arc User
    edited May 2014
    th3xr34p3r wrote: »
    Have you tried running the game in windowed full screen and then alt tabbing from there?

    Yes. To be honest, if I set the game to full screen and alt tab, the game "reset" the option to windowed full screen.
  • captainpurplecaptainpurple Member Posts: 90 Arc User
    edited June 2014
    I'm having the same problem. It doesn't freeze on me if I alt-tab with DX9/DX9Ex, but it will freeze every time with DX11. I've also tried clicking the minimize button on the top right of the game window (which essentially does the same thing). I've only tried fullscreen so far. I will try in windowed mode and windowed full screen if the option is there and see what happens.

    The monitor is 144hz for desktop, but the game doesn't seem to allow above 60hz with this monitor for some reason, no matter that the options to choose the higher refresh rates are there. Whatever I choose, it will default back to the 60hz option for my resolution. All the refresh rates are there to choose from, but it won't hold the setting.

    running 1920x1080 resolution through video card's DisplayPort
    nVidia 4gb vram GTX 770 x2 in 16x SLI (using one monitor)
    Intel i7 4820k 3.7ghz quad core
    32gb quad-channel ram
    Windows 7 64-bit
    monitor and gpu drivers are current

    Any other suggestions besides changing to windowed mode? I can always switch back to DX9/DX9Ex, but DX11 is available and I'd like to use it while still being able to maintain normal functionality I can get with DX9.

    And I have no issues playing the game in DX11. Only when I attempt to alt-tab or minimize the game while it's running will it freeze up. Does not do this with DX9.
    free jkname
    bergins wrote:
    "General Server Stability" means they are bolting the servers to the floor, right? Wouldn't you be upset if Branflakes were to go stumbling into the server room, knock a rack over, and bring the game down for a DAY? SO, they aren't scrwing it up, they are bolting it down.
  • captainpurplecaptainpurple Member Posts: 90 Arc User
    edited June 2014
    Okay, I toyed around a bit.

    Alt-tabbing / minimize works without a problem or freezing as long as the game is in windowed maximized setting for DX11. Fullscreen is causing the freezing when I attempt to minimize the game. So that solves my freezing problem.

    Also, nVidia's video card settings has an option to override the game's refresh limit so I'm going to use that to push my refresh rate up since STO doesn't appear to work with (or be able to go over) 60hz with my current equipment. My last pc and monitor worked fine on 75hz with STO keeping that setting. Oh well.
    free jkname
    bergins wrote:
    "General Server Stability" means they are bolting the servers to the floor, right? Wouldn't you be upset if Branflakes were to go stumbling into the server room, knock a rack over, and bring the game down for a DAY? SO, they aren't scrwing it up, they are bolting it down.
  • th3xr34p3rth3xr34p3r Member Posts: 0 Arc User
    edited June 2014
    Try deleting your texture.hogg files. There are three, located in ~\Star Trek Online\Live\piggs and your gameprefs.pref under ~\Star Trek Online\Live\localdata

    Let me know if that works for you or not.
    [SIGPIC]Click to visit Subspace-Radio[/SIGPIC]
    Twitter | Blog | Original Join Date: Dec 2007 | Gaming Setup | Raptr Profile | Gamer DNA
    The opinions expressed in my posts are my own views and do not reflect on any other entity(s) or person(s) I may or may not represent at the time.
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