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Forums > Home› Support› PC Gameplay Bug Reports

Unable to trade in spire kit. [Confirmed see post #7 page 1]

atatassaultatatassault Member Posts: 1,008 Arc User
edited May 2014 in PC Gameplay Bug Reports
I had bought the Mk 12 Spire Enemy Neutralization kit. I am unable to trade it in, as I do not have access to the trade in tab.

https://i.imgur.com/GbBfF7O.jpg

Ticket ID #2,434,328.
Post edited by atatassault on

Comments

  • reniusstarreniusstar Member Posts: 0 Arc User
    edited April 2014
    Exact same problem. No solutions and I already have a ticket 20 days old about another matter so I'm not holding out much hope of a solution anytime soon
  • khamseenairkhamseenair Member Posts: 2,640 Bug Hunter
    edited April 2014
    Did you try putting the kit into your inventory? Not saying that would fix it, but I just know that when I traded mine in I had it in the inventory and not on the character.
    Join date is wrong, I've actually been around since STO Beta.
    True alters don't have a "main". Account wide unlocks for all unique event rewards!!
  • tatsirolltatsiroll Member Posts: 0 Arc User
    edited April 2014
    atatassault wrote: »
    I had bought the Mk 12 Spire Enemy Neutralization kit. I am unable to trade it in, as I do not have access to the trade in tab.

    https://i.imgur.com/GbBfF7O.jpg

    Ticket ID #2,434,328.

    I am having the same issue. I am glad I am not alone.
  • reniusstarreniusstar Member Posts: 0 Arc User
    edited April 2014
    khamseenair wrote: »
    Did you try putting the kit into your inventory? Not saying that would fix it, but I just know that when I traded mine in I had it in the inventory and not on the character.

    Tried that tried disabling the visuals tried changing outfits tried beaming up and down tried logging in and out tried all possible variables with the same results
  • dichtbringerdichtbringer Member Posts: 120 Arc User
    edited April 2014
    Same problem, Mk XII Enemy Neutralization, no option to trade in, Cryptic plz
    STO Voice Control Tutorial Video: WATCH
    ELITE STF SPEED RECORDS (time on optional remaining):
    S07: KASE: 12:54 | CSE: 13:20 | ISE: 12:38 All held personally, my POV
    LOR: KASE: 13:19 | CSE: 13:47 | ISE: 13:34 None held personally, other player's POV
    S08: coming soon
  • farktoid5000farktoid5000 Member Posts: 72 Cryptic Developer
    edited April 2014
    Confirmed, if you have only purchased that particular kit, you don't get the trade-in tab. This is a bug and is being fixed. Hold on to the kit for now as you will be able to trade it later.
    Follow your friendly neighborhood EQAH on Twitter! @CrypticEQAH
  • khamseenairkhamseenair Member Posts: 2,640 Bug Hunter
    edited April 2014
    farktoid5000 wrote: »
    Confirmed, if you have only purchased that particular kit, you don't get the trade-in tab. This is a bug and is being fixed. Hold on to the kit for now as you will be able to trade it later.

    Ah, that explains it, I had luckily bought both Engineering kits.
    Join date is wrong, I've actually been around since STO Beta.
    True alters don't have a "main". Account wide unlocks for all unique event rewards!!
  • darknessmutadarknessmuta Member Posts: 187 Arc User
    edited April 2014
    khamseenair wrote: »
    Ah, that explains it, I had luckily bought both Engineering kits.

    Too bad it seems the Romulan Fabrication Engineering kit is giving back the incorrect level modules for the MK XII versions. Instead of it giving all XII modules like it should its only giving one and the rest Blue XI or Green XI modules so it seems they mixed up the trade in with the XI kit for that one.
  • zeuxidemus001zeuxidemus001 Member Posts: 3,357 Arc User
    edited April 2014
    farktoid5000 wrote: »
    Confirmed, if you have only purchased that particular kit, you don't get the trade-in tab. This is a bug and is being fixed. Hold on to the kit for now as you will be able to trade it later.

    Funny thing about Season 9 is all these bugs people are reporting I haven't encountered a single one of them. They musta put a bug zapping personal shield around me for this launch lol.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited April 2014
    darknessmuta wrote: »
    Too bad it seems the Romulan Fabrication Engineering kit is giving back the incorrect level modules for the MK XII versions. Instead of it giving all XII modules like it should its only giving one and the rest Blue XI or Green XI modules so it seems they mixed up the trade in with the XI kit for that one.

    Exactly. So, when is *this* bug going to be fixed?!
    3lsZz0w.jpg
  • khamseenairkhamseenair Member Posts: 2,640 Bug Hunter
    edited April 2014
    darknessmuta wrote: »
    Too bad it seems the Romulan Fabrication Engineering kit is giving back the incorrect level modules for the MK XII versions. Instead of it giving all XII modules like it should its only giving one and the rest Blue XI or Green XI modules so it seems they mixed up the trade in with the XI kit for that one.

    A few of us pointed that bug out during Tribble testing too and yet it still went live. Don't you love beta testing things? :rolleyes:
    Join date is wrong, I've actually been around since STO Beta.
    True alters don't have a "main". Account wide unlocks for all unique event rewards!!
  • infinitesimal1infinitesimal1 Member Posts: 8 Arc User
    edited April 2014
    i have gtot the same issure!

    No trade button appears at the ground kit vendor!

    I have the same Spire Kit Enemy Neutralizator MKII
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited April 2014
    darknessmuta wrote: »
    Too bad it seems the Romulan Fabrication Engineering kit is giving back the incorrect level modules for the MK XII versions. Instead of it giving all XII modules like it should its only giving one and the rest Blue XI or Green XI modules so it seems they mixed up the trade in with the XI kit for that one.

    *bumping this issue*
    3lsZz0w.jpg
  • darknessmutadarknessmuta Member Posts: 187 Arc User
    edited April 2014
    khamseenair wrote: »
    A few of us pointed that bug out during Tribble testing too and yet it still went live. Don't you love beta testing things? :rolleyes:

    Someone told me that the Hirogen Armor Lobi error was on Tribble for weeks as well and that made it to Holodeck. I think they were just rushing to finish the FE and get the season ready for release as they knew they would have to go back and fix these problems after it hit the Live servers.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited April 2014
    darknessmuta wrote: »
    Someone told me that the Hirogen Armor Lobi error was on Tribble for weeks as well and that made it to Holodeck. I think they were just rushing to finish the FE and get the season ready for release as they knew they would have to go back and fix these problems after it hit the Live servers.

    That's all good and dandy, but I don't want Mk XI and a green module in return for my Mk XII Spire Bunker Fabrication. And I don't want this issue to be ignored either. :(
    3lsZz0w.jpg
  • soulll78soulll78 Member Posts: 12 Arc User
    edited April 2014
    I have this Bug to :((( fix it pls
  • svalur5svalur5 Member Posts: 6 Arc User
    edited April 2014
    And me too.
    Please fix it soon
  • monkeybone13monkeybone13 Member Posts: 4,640 Arc User
    edited April 2014
    meimeitoo wrote: »
    That's all good and dandy, but I don't want Mk XI and a green module in return for my Mk XII Spire Bunker Fabrication. And I don't want this issue to be ignored either. :(

    Worked fine for me. So far the only fleet kit I traded in was my Spire Bunker Fabrication. It gave me an ultra rare Mk XII, 3 very rare Mk XII, and a single uncommon Mk XII module as it was suppose to.
  • infinitesimal1infinitesimal1 Member Posts: 8 Arc User
    edited April 2014
    I have still the same issure!!!

    There is no Tradebutton!!! Nothing!!!
  • rajathomasrajathomas Member Posts: 130 Arc User
    edited April 2014
    Add me to the list.
    izf25xI.jpg
  • jellytrekjellytrek Member Posts: 2 Arc User
    edited April 2014
    Same here, KDF with Spire Enemy Neutralization Mk XII, either in inventory or equipped.
  • soulll78soulll78 Member Posts: 12 Arc User
    edited May 2014
    when it will be fixed???? :mad:
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