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unable to customise fleet scourge without it asking for 1500 zen

iifriitiifriit Member Posts: 7 Arc User
edited January 2014 in PC Gameplay Bug Reports
I finally bought enough fleet modules to get a fleet scourge for my character, but after purchasing it, I'm unable to perform even the most rudimentary customisation without it asking for 1500 zen. I can't even change the colours or window types, or the interior layout.

I don't own the mid-level scourge, but i shouldn't have to purchase it for 1500 zen to get basic customisation options on a ship i have already paid more than the value of that for.
Post edited by iifriit on

Comments

  • smilegcb2#3786 smilegcb2 Member Posts: 110 Arc User
    edited January 2014
    You need to purchase this ship (1500 Zen) before purchase the fleet version.
    It's not a bug, it's just you don't buy the Zen store version, if now you buy the zen store version, you're enable to customize this with the specification of Zen version.

    Buy 1500 Zen version in Zen store reduce the price of ship of fleet version (numbers of modules). So in the future, buy first the zen version (for example, you buy avenger for 2.5K Zen, the fleet version only count 1 Module, for all characters in your account...) You will get a better return over the long term.
  • edgecrysgeredgecrysger Member Posts: 2,740 Arc User
    edited January 2014
    Sadly, u need to pay for almost anything on this game. Customizations are the same, or even worst, because sometimes, just to change only the hull or the nacelles u need to pay for almost the same or more the price of the original ship xD. This is how it works, but its cryptic, we cant do anything about it.

    Even for some stupid changes like interior styles (that some of em are just changes on color) u need to pay 500z. Its stupid.

    I think the only changes you can do without the need to pay extra zen are applied to ships that u can buy without spending zen. Like the ships you can adquire leveling to 50. But more than that... :mad:
  • iifriitiifriit Member Posts: 7 Arc User
    edited January 2014
    that's incorrect though, purchasing the scourge doesn't get me a fleet module discount.
    the only KDF ships to get a fleet discount are the Varanus, Kar'fi and B'rel
    http://sto.gamepedia.com/Fleet_Ship_Module

    i'd understand if the scourge had unique parts,but all you could theoretically change on the ships exterior is its markings, and like i stated in the previous post, i can't change anything about this ship without it asking for zen, that include trying to change the KDF interior bridge and layout
  • iifriitiifriit Member Posts: 7 Arc User
    edited January 2014
    this is what it looks like when i open the ship customisation, without changing any options whatsoever.
    Pt7UsSS.png
  • monkeybone13monkeybone13 Member Posts: 4,640 Arc User
    edited January 2014
    #1 You don't need to own a c-store version of a ship before you can buy or customize your fleet ship.

    #2 Only tier 5 c-store ships give discounts for the fleet version (tier 5 ships require you to be level 40 or 50). There is no tier 5 Scourge ship in the c-store. The Scourge Destroyer is a tier 4 ship.

    #3 This was a problem a long time ago, around the time season 7 launched if I remember. It was a bug where the ship tailor was asking mainly KDF players for zen to make changes to a ship. Customizing a ship should only cost energy credits unless you are trying to use parts in the advanced options of a c-store ship that you don't own.
    iifriit wrote: »
    this is what it looks like when i open the ship customisation, without changing any options whatsoever.
    Pt7UsSS.png
    As can be seen here on the right in the advanced options, there are no ship parts that can be changed. Only a pattern can be added to the ship.

    Try clicking the ship template on the left and/or the randomize button. If that don't work then you have to wait for Cryptic to fix it again. This has been a problem on and off for a long time.

    Edit: There is another tier 5 version of the Scourge. It's not classified as a fleet ship but requires you to be in a fleet with a tier 1 shipyard. This version costs only 200,000 fleet credits. It doesn't cost zen or fleet ship modules so I doubt owning that would solve the problem.

    When this bug cropped up around the launch of season 7, it affected both KDF and Fed players but not all of them, and took Cryptic a while to fix it. So all I can say is to be patient.
  • theanothernametheanothername Member Posts: 1,511 Arc User
    edited January 2014
    Its pretty much the same bug as with the fleet corsair which already got pretty much ignored there http://sto-forum.perfectworld.com/showthread.php?t=938211 until a helpful person directed me to there http://sto-forum.perfectworld.com/showthread.php?p=8087391#post8087391 in which it was at least admitted as a bug beginning last year.
  • ursusmorologusursusmorologus Member Posts: 5,328 Arc User
    edited January 2014
    iifriit wrote: »
    this is what it looks like when i open the ship customisation, without changing any options whatsoever.
    Pt7UsSS.png
    I have the fleet Scourge and dont remember this specific confluence. I suspect the problem there is that it wants you to buy the Draguas, since that is the ship thats selected. See if you can change it to Scourge.

    IIRC you cant change hardly anything anyway. There's no pattern texture map (no "Andromeda" or whatever), and so there's no texture to recolor. I also dont think there's more than one window type available but I may be wrong about that.

    The model is pretty awful. The shape is interesting and a good basis for a model, but there is no finish work on it at all, and some of the design elements breaking immersion.
  • theanothernametheanothername Member Posts: 1,511 Arc User
    edited January 2014
    I have the fleet Scourge and dont remember this specific confluence. I suspect the problem there is that it wants you to buy the Draguas, since that is the ship thats selected. See if you can change it to Scourge.

    IIRC you cant change hardly anything anyway. There's no pattern texture map (no "Andromeda" or whatever), and so there's no texture to recolor. I also dont think there's more than one window type available but I may be wrong about that.

    The model is pretty awful. The shape is interesting and a good basis for a model, but there is no finish work on it at all, and some of the design elements breaking immersion.

    Problem is that ships that get hit by this bug cannot change the bridge and interior size.
  • iifriitiifriit Member Posts: 7 Arc User
    edited January 2014
    See if you can change it to Scourge.

    IIRC you cant change hardly anything anyway. There's no pattern texture map (no "Andromeda" or whatever), and so there's no texture to recolor. I also dont think there's more than one window type available but I may be wrong about that.

    as you can see from my image, there are no other templates there, only draguas.

    there are 3 different hull materials available, which i'd like to be able to use

    i've tried changing every option in the customiser, nothing will change it from asking for 1500 zen

    i own the Vandal, and it too has the name of a gorn ship as the template, no customisation issues with that though
  • anelkanelk Member Posts: 38 Arc User
    edited January 2014
    I have been reporting exact same glitch with the fleet scourge destroyer since season 6.
    I had the original C-store scourge and it has never ever been able to customize.
    I also see the Draguas as only available model, I also see the 1500 zen charge, and I also want to change the surface paint as well as bridge I have purchased for C and interior size...

    8 bug reports or so I have sent in over the past year or so about this issue alone, not a single reply from neither Cryptic or PWI.

    This game was so much better before they got owned by Perfect World and went Free to Play. Since then, I have not recieved any assistance what so ever with any of the numerous bugs I have reported.

    Sadly, this kind of things happen when same owner (PWI) have way to many game titles and not enough staff (or care for players) to deal with it all.
  • edgecrysgeredgecrysger Member Posts: 2,740 Arc User
    edited January 2014
    "Free to play" is just an scam. Cryptic gains now more money than before... but the game is worst.. lol.

    They have more than enough staff, the problem is not the quantity, im afraid the problem is the quality and the focused efforts of cryptic to keep releasing new content, to keep their pockets filled, instead of fixing all the bugs, or at least the ones that are present since years ago... This is making this game less atractive day by day. I only hope this changes, or im afraid STO will not last more than this year.

    Dont blame PWE... not in this matter. Things change, but a vital part of a mmorpg is to keep the bugs fixed... if any company avoids that.. it doesnt matter pwe, pwa, pdf, pefdasadsf, :D
  • ryan218ryan218 Member Posts: 36,106 Arc User
    edited January 2014
    "Free to play" is just an scam. Cryptic gains now more money than before... but the game is worst.. lol.

    They have more than enough staff, the problem is not the quantity, im afraid the problem is the quality and the focused efforts of cryptic to keep releasing new content, to keep their pockets filled, instead of fixing all the bugs, or at least the ones that are present since years ago... This is making this game less atractive day by day. I only hope this changes, or im afraid STO will not last more than this year.

    Dont blame PWE... not in this matter. Things change, but a vital part of a mmorpg is to keep the bugs fixed... if any company avoids that.. it doesnt matter pwe, pwa, pdf, pefdasadsf, :D

    Except if they did do that, everyone would be complaining that Cryptic weren't making new content! Anybody remember the content drought of 2011/12?
  • gardatgardat Member Posts: 280 Arc User
    edited January 2014
    Yeah I remember this bug. It's ancient, back from when the fleet starbases first went live in 2012.

    I reported it way back then and it was actually escalated up a tier and I had a pleasant back and forth conversation with the customer service officer. 120721-000853 if any PWE person wants to check it.

    There is no bug fix and there never will be. All that was established was a customer support process to explain the issue to concerned players. It was a couple years ago so the people involved may have moved onto new positions by now, hence the lack of current information regarding this.

    Anyway, the end result is you can't customise the ship at all unless you buy the zen store version. It's just how its coded and that isn't going to change for ~reasons~.

    Still a nice ship though! The radiation gas console is pretty good so you know, its not all bad if you DO buy the 1500 zen lower tier ship :)
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