If this was once in a blue moon sort of thing I could understand that, but it happens way too much,
it's bad workman ship the programmers let this game down a lot, but it could also be because of the management giving them unreasonable time frames to complete work. I know many fans would happily wait a long longer for content if it gave us a stable product off the get go.
my thoughts exactly.
I have seriously considered paying for a life time subscription... but these continual issues are a major roadblock for me.
Vice Admiral Gardner
Federation Engineer
Captain of the U.S.S. Bayou La Batre
And I quote (as seen in their little "are you sure you need to contact us for help and you're not just f- dummy?" help pages they offer you when trying to contact support...
I found a bug in Star Trek Online that is not listed anywhere, how do I report it?
We love a good bug report with plenty of details and good reproduction steps that help us to track down the cause and get a fix in game as soon as possible. Please be aware that we only accept Bug Reports when submitted in-game. Let's go through the submission process...
OK, the mental retardation required to come up with this rule is astounding. The launcher, the software...need I point out the game server, and whatever custom bug reporting server they have, all have to be working in order to report a bug.
Perhaps they feel web applications aren't a mature enough technology. That would explain their lack of a grid status page.
How would they notice the boycott when the servers are down?
I think he meant once they did come online. :P
The Galaxy needs you to fight the Iconians and their Heralds in order to protect our interests and freedoms in the Galaxy. Join the fight in the Herald/Iconian War today! :cool:
Reading through the forums, we have deduced the following possible reasons why we cannot play:
1) Hardware Failure
2) Software Failure
3) Failed Coding from latest patch
4) Cryptic's inability to pay anybody with a GED $10 to monitor game servers through the weekend; therefore, they don't know it's happening
5) Devs are preparing for the upcoming Roller Derby and took a hiatus from work
6) The Tal Shiar have uploaded a virus into the latest patch that is slowly eating our game files.
Anything I missed community?
yeah the possibility that it was the KDF intelligence or Section 31
We are the Borg. Existence as you know it is over. Lower your shields and surrender your ships. We will add your biological and technological distinctiveness to our own. Your culture will adapt to service us. Resistance is futile.
how do you install a countdown timer to an unexpected crash?
Well, just for @#! and giggles. Can we say that the crashes are really unexpected anymore? This game has more downtime and patches then any other 3 MMOs on the market.
How the hell does STO, CO, and Neverwinter get to live when such a fine game like CoH lies in ashes. I know, I know, different dev and management team. But still. It's not fair. All this really has me thinking of quitting Cryptic altogether and going back to Rift.
And no, you cant have my stuff you beggy, whiney, escort flying romulan pansies! Wait, are there really any Romulan style escorts in game yet?
There hasn't been a dev/admin/mod post for almost two hours.
like they did for phisical svr changed for virtual one
they fired flesh & blood dev for virtual dev
since virtual svr are down every dev is having a BSOD
at least they dont age while in BSOD !
Dark Side (KDF)
HOUSE OF BORG
"I am FLATULUS of Borg, Resistance if Futile! Prepare to pull my finger!"
Well I don't mind if its down.....I am going to go play a different game.
Toss up between DC Universe and Borderlands 2....actualy I think ihave some free station cash to spend in DC. I was thinking about getting some zen....but go figure....doesn't look like that will happen tonight.
Power without Perception is Spiritually useless and therefore of no true value.
Once again we wait for answers which in fact were not going to get I do have a question how many monkeys does it take to sort out a simple issues , O well back to annoyeeing the wife i guess thanks STO for your on going support :cool:...
Well guess I wont be getting the last part to my prototype remen set tonight. Rather then waisting more of my life reading the forums, im gonna play dc universe or need for speed world and HOPE this is running tomorrow. Dont know bout yall but its 11:06 pm here and I wanna game befor I go to bed.
and we are now down longer than we were for the patch the undobulty caused this.
Everywhere I look, people are screaming about how bad Cryptic is.
What's my position?
That people should know what they're screaming about!
(paraphrased from "The Newsroom)
umm...that's because it's his job..."Community Manger" right, involves communicating with the community? hence, telling us what's going on
Try reading the context to which my statement was made...
Or even better, look at what I was replying to..
Because all you did was reiterate my point. but ummmm okay ... TY for backing me up..
And I quote (as seen in their little "are you sure you need to contact us for help and you're not just f- dummy?" help pages they offer you when trying to contact support...
I found a bug in Star Trek Online that is not listed anywhere, how do I report it?
We love a good bug report with plenty of details and good reproduction steps that help us to track down the cause and get a fix in game as soon as possible. Please be aware that we only accept Bug Reports when submitted in-game. Let's go through the submission process...
OK, the mental retardation required to come up with this rule is astounding. The launcher, the software...need I point out the game server, and whatever custom bug reporting server they have, all have to be working in order to report a bug.
Perhaps they feel web applications aren't a mature enough technology. That would explain their lack of a grid status page.
You forgot to mention, you don't get a response to tickets in game...its through e-mail...go figure
Just tried to get in myself for the first time today at 8pm pacific, June 13.
I launch the game and get the "Connecting to login server" but after a minute I get a "The login server cannot be reached at this time" or something. :mad:
The trouble is if they did have a countdown for server crashes there would be a CONSTANT countdown...lol
ROFL, yeah. I can picture that in my head.
Server crash in 3....2....1.....3.....2....1.....2....1.....1.....1.....1.....1.....1....1 (repeat to infinity)
Oh, and you have 29 days and 23 hours and 58 minutes to reply to this before you get a warning from the mods for replying to old threads, so get it while it's hot!
Dear Administration,
It's probably not your fault this happened. However, you are responsible for it.
Is this game or any game needed, no. BUT people have placed enough money in this game to make it something of a priority. 2 hours and no response or word?
You know why you haven't had as much success as WoW? That's why.
Blizzard takes responsibility for their problems, apologizes and actually fixes it.
If you want to make a successful game and maintain a happy client base, take a lesson from them. I'm not saying they do everything perfectly, nor am I a huge advocate for WoW.
but that fact remains, they would never let this happen, at least not without some sort of a comment. You don't read thier forums and see shrapnel like this flying around because the customer knows they are going to be able to do what they were promised they would do with in the expected time frame. TRIBBLE happens, then you wipe and flush.
TRIBBLE seems to happen, with no further attention.
Evaluate the success of the longest lasting games, why they were successful and what keeps them successful.
People want free-to-play, so you gave it to them, the ones who want to pay still can (without much added benefit). But nonetheless you listened to your clients, either that or you felt this game was dead and free-to-play is your last ditch effort at raking in as much cash as possible without any intent to fix it.
Will you loose many customers? No, they will complain and not leave, but complain (as you see from the countless threads on these issues).
You probably won't even read this, but that's ok. So here's my shout out to the gamers.
Guys, shut up with all the whining. You need to either leave the game and make your statement by not supporting the company by having any of their products on your computer, or make due with what's here. Yes you've poured countless hours into this. You probably wasted your life doing so. So man up, grow up, and do something proactive other than complaining on a forum rehashing the exact same old TRIBBLE time and time again.
For all you haters getting steamed - just shut up. No body likes your attitude, and your cussing and swearing makes you look like a fool and that's why no one listens. Think before you speak. Think. Before. You. Speak.
So leave if you hate this, and all the garbage associated with their lack of accountability and effort, and responsibility. Otherwise, wait. Make a statement that can actually effect change.
YESSSSSS! I got a call from the powers that be and he said that if I am having issues, to press the red button,,,,,wtf! that is not cryptic, that is the other place where I get my office supplies!,,,,,awwww man,,,,,my hopes were high,,,,,,sigh!
Interesting point... Know how it always seems to be STO and more specifically Holodeck that goes offline and crashes all the time, but yet Tribble, Champions, and Neverwinter hardly ever go down when compared to STO's Holodeck? Hummm... If they only instanced and split servers like TOR does. Seems like there servers never go offline and when they do they usually are only for a patch and not much if any random downtime.
The Galaxy needs you to fight the Iconians and their Heralds in order to protect our interests and freedoms in the Galaxy. Join the fight in the Herald/Iconian War today! :cool:
Or the borg assimilated the servers. That would also explain the missing files. Those have also been assimilated.
true I guess
We are the Borg. Existence as you know it is over. Lower your shields and surrender your ships. We will add your biological and technological distinctiveness to our own. Your culture will adapt to service us. Resistance is futile.
Comments
my thoughts exactly.
I have seriously considered paying for a life time subscription... but these continual issues are a major roadblock for me.
Federation Engineer
Captain of the U.S.S. Bayou La Batre
We love a good bug report with plenty of details and good reproduction steps that help us to track down the cause and get a fix in game as soon as possible. Please be aware that we only accept Bug Reports when submitted in-game. Let's go through the submission process...
OK, the mental retardation required to come up with this rule is astounding. The launcher, the software...need I point out the game server, and whatever custom bug reporting server they have, all have to be working in order to report a bug.
Perhaps they feel web applications aren't a mature enough technology. That would explain their lack of a grid status page.
I think he meant once they did come online. :P
yeah the possibility that it was the KDF intelligence or Section 31
Well, just for @#! and giggles. Can we say that the crashes are really unexpected anymore? This game has more downtime and patches then any other 3 MMOs on the market.
How the hell does STO, CO, and Neverwinter get to live when such a fine game like CoH lies in ashes. I know, I know, different dev and management team. But still. It's not fair. All this really has me thinking of quitting Cryptic altogether and going back to Rift.
And no, you cant have my stuff you beggy, whiney, escort flying romulan pansies!
Vin Naftero@playhard88 - FED Sciencie
K'tan@playhard88 - KDF Tactical
Argento@playhard88 - RRF Tactical (FED)
Yeah I just got the same thing so...maybe?
like they did for phisical svr changed for virtual one
they fired flesh & blood dev for virtual dev
since virtual svr are down every dev is having a BSOD
at least they dont age while in BSOD !
this means.. they finally pressed the reset button...
Toss up between DC Universe and Borderlands 2....actualy I think ihave some free station cash to spend in DC. I was thinking about getting some zen....but go figure....doesn't look like that will happen tonight.
Power without Perception is Spiritually useless and therefore of no true value.
=^_^=
What's my position?
That people should know what they're screaming about!
(paraphrased from "The Newsroom)
Are we sure Linden Lab isn't running this game?
Try reading the context to which my statement was made...
Or even better, look at what I was replying to..
Because all you did was reiterate my point. but ummmm okay ... TY for backing me up..
You forgot to mention, you don't get a response to tickets in game...its through e-mail...go figure
I launch the game and get the "Connecting to login server" but after a minute I get a "The login server cannot be reached at this time" or something. :mad:
They're looking for things.
Things they need.
Things to make us go.
ROFL, yeah. I can picture that in my head.
Server crash in 3....2....1.....3.....2....1.....2....1.....1.....1.....1.....1.....1....1 (repeat to infinity)
Oh, and you have 29 days and 23 hours and 58 minutes to reply to this before you get a warning from the mods for replying to old threads, so get it while it's hot!
It's probably not your fault this happened. However, you are responsible for it.
Is this game or any game needed, no. BUT people have placed enough money in this game to make it something of a priority. 2 hours and no response or word?
You know why you haven't had as much success as WoW? That's why.
Blizzard takes responsibility for their problems, apologizes and actually fixes it.
If you want to make a successful game and maintain a happy client base, take a lesson from them. I'm not saying they do everything perfectly, nor am I a huge advocate for WoW.
but that fact remains, they would never let this happen, at least not without some sort of a comment. You don't read thier forums and see shrapnel like this flying around because the customer knows they are going to be able to do what they were promised they would do with in the expected time frame. TRIBBLE happens, then you wipe and flush.
TRIBBLE seems to happen, with no further attention.
Evaluate the success of the longest lasting games, why they were successful and what keeps them successful.
People want free-to-play, so you gave it to them, the ones who want to pay still can (without much added benefit). But nonetheless you listened to your clients, either that or you felt this game was dead and free-to-play is your last ditch effort at raking in as much cash as possible without any intent to fix it.
Will you loose many customers? No, they will complain and not leave, but complain (as you see from the countless threads on these issues).
You probably won't even read this, but that's ok. So here's my shout out to the gamers.
Guys, shut up with all the whining. You need to either leave the game and make your statement by not supporting the company by having any of their products on your computer, or make due with what's here. Yes you've poured countless hours into this. You probably wasted your life doing so. So man up, grow up, and do something proactive other than complaining on a forum rehashing the exact same old TRIBBLE time and time again.
For all you haters getting steamed - just shut up. No body likes your attitude, and your cussing and swearing makes you look like a fool and that's why no one listens. Think before you speak. Think. Before. You. Speak.
So leave if you hate this, and all the garbage associated with their lack of accountability and effort, and responsibility. Otherwise, wait. Make a statement that can actually effect change.
lol! Just .. lol
I will definately utilize this new information that has been given me! Maybe I even finally can take a shower :S
Or the borg assimilated the servers. That would also explain the missing files. Those have also been assimilated.
http://www.youtube.com/watch?v=dYBfdtMAD2Q
true I guess