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how do i change my @name ?

pwefailpwefail Member Posts: 197 Arc User
edited April 2013 in The Academy
for some reason my @name ( Chunter ) was considered bad and now i'm stuck with a badname @name.

no idea how to change it.
The player formerly known as Chunter.
Post edited by pwefail on

Comments

  • notapwefannotapwefan Member Posts: 1,138 Arc User
    edited March 2013
    you can't. It is like your email account.
    The only way is to create a new account.
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  • crypticarmsmancrypticarmsman Member Posts: 4,115 Arc User
    edited March 2013
    pwefail wrote: »
    for some reason my @name ( Chunter ) was considered bad and now i'm stuck with a badname @name.

    no idea how to change it.

    If it's actually considered a bad word somewhere - open a PWE support ticket and explain that to them and see what they do. Normally they WON'T change an @ name at all - but I have heard of cases where they've done it if they found the name was offensive to someone's group/culture, etc.
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  • eristhevortaeristhevorta Member Posts: 1,049 Bug Hunter
    edited March 2013
    I have witnessed players receiving a new @handler name for much simpler reasons (like some large fleet leader got his name changed to @xxxfleet.com while TRIBBLE is of course not the right name, much later after creating his account). I would file a ticket, explain why you want it changed, and hope for the best.
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  • pwefailpwefail Member Posts: 197 Arc User
    edited March 2013
    Still no answer from anyone in support,i'm still waiting for them to explain how Chunter is considered a badname,sending ingame mail is now a royal pain in the posterior.

    Also would like to know how my ferengi captain name of MaximusLobus was considered bad.

    However knowing the way cryptic support is (ie not very quick) i think i'm stuck with this @badname for a while and i'm gonna have to explain why my name has changed over and over again to everyone in my friends list.

    I was subscribed for 991 days before they decided Chunter was a bad name,you think they would of decided that before then.
    The player formerly known as Chunter.
  • pwefailpwefail Member Posts: 197 Arc User
    edited March 2013
    quote from their naming policy

    Character Name, Handle, and Fleet Names may Not:

    Incorporate vulgar, obscene, hateful, defamatory language or imagery
    Be derogatory towards race, religion, gender, sexual orientation, ethnic background or cultural background
    Incorporate the name or image of a major religious figure or deity, nor any form of religious title
    Be the registered property of any other company
    Relate to illegal drugs or activities
    Advertise any website, product, or service
    Be designed to impersonate a real world individual
    Be the name of any Cryptic Studios or Perfect World product, character, or employee (This includes Cryptic Game Masters)


    all i want is someone from cryptic to tell me how @Chunter is offensive according to those rules.
    Oh and changing my @name back would be a bonus too :)
    The player formerly known as Chunter.
  • smokeybacon90smokeybacon90 Member Posts: 2,252 Arc User
    edited March 2013
    It was probably flagged under the same censoring system that works on the in game chat, which means it was done automatically, maybe after a database update.
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  • bear989usbear989us Member Posts: 25 Arc User
    edited March 2013
    Wow this one got me curious..... websters definition of chunter..... I'd bring this up to them :)





    Definition of CHUNTER

    British

    : to talk in a low inarticulate way : mutter


    Examples of CHUNTER

    <in Hyde Park a clearly disturbed man was chuntering about something>


    Origin of CHUNTER

    probably of imitative origin
    First Known Use: 1599
  • tc10btc10b Member Posts: 1,549 Arc User
    edited March 2013
    It's also an unflattering derivative of an uncouth saying for female genitalia. Very popular as an insult in the UK. Particularly for people called Christopher.

    Not sure I can explain more than that without getting banned or moderated. :-P
  • cloudwashercloudwasher Member Posts: 21 Arc User
    edited March 2013
    I was muted for 24 hours without any explanation or warning and a week later, I still haven't received any explanation why it happened. I don't think PWE actually has any oversight of their moderators or any coherent customer service apparatus in the way we'd recognize it. Its a matter of just trying to make talking to them so extremely difficult that you just acquiesce to their way of seeing things. Some GM somewhere thought it sounded bad and forced you to change it without documenting why he did it or why it was bad, and now pwe has to give you the spin around so they don't have to explain to you that this scenario actually happened within a multi-million dollar company that you'd expect to have much better controls in place.
  • anazondaanazonda Member Posts: 8,399 Arc User
    edited March 2013
    Heres some methods I know will let you do what you ask:?
    • Sell your soul to the devil
    • Beg on your bleeding knees in front of PWE's uber-boss
    • Travel back in time and prevent you from using the @handle you have now
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  • pwefailpwefail Member Posts: 197 Arc User
    edited March 2013
    i am from the Uk and am an ex soldier,believe me when i say i've heard and used every uncouth swear word there is out there,but Chunter ? never used or heard it used in a bad way.


    so far 4 gm tickets and 3 website supports filled out.

    No answer from anyone yet.

    last ticket ID #1,536,207
    The player formerly known as Chunter.
  • thisisoverlordthisisoverlord Member Posts: 949 Arc User
    edited March 2013
    pwefail wrote: »
    i am from the Uk and am an ex soldier,believe me when i say i've heard and used every uncouth swear word there is out there,but Chunter ? never used or heard it used in a bad way.


    so far 4 gm tickets and 3 website supports filled out.

    No answer from anyone yet.

    last ticket ID #1,536,207

    Their ticket system is broke you won't get an answer... try their customer support email instead that's usually dealt with within 72 hours.

    Goodluck.
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  • somebobsomebob Member Posts: 556 Arc User
    edited April 2013
    cloudwasher wrote: »
    I was muted for 24 hours without any explanation or warning and a week later, I still haven't received any explanation why it happened.

    No, it's because all Cryptic games have a player run Mafia like chat ban system. Yes, players can chat ban you, and very quickly, too. Oh, and they can do it without any punishment as well.

    Also, as mentioned over here, you absolutely can NOT change your @name:
    http://co-forum.perfectworld.com/showthread.php?t=215741
    Recently there's been a spike in people ticketing in to Customer Support trying to get their @handles changed, or their forum names changed. To head off the tickets and make sure everyone's aware, read on.

    -Forum names are unchangeable. Unfortunately, it just doesn't work. I once tried it, and it completely broke the account, three times before I gave up. Display names are hardcoded per account.

    -Changing @handles was.... technically possible, back in the day. We can't offer that as a service anymore, though, because of the difficulty and time involved in making those changes.

    So that hopefully answers that.
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  • pwefailpwefail Member Posts: 197 Arc User
    edited April 2013
    i'm still waiting for them to tell my why i can't have my @chunter handle back.
    finally got in touch with support/had an answer and all they said was give them a list of possible names i'd like to use in future,no mention of why for 991 days chunter was not considered bad.
    The player formerly known as Chunter.
  • pwefailpwefail Member Posts: 197 Arc User
    edited April 2013
    Got a reply last night,still no explanation of why i can't use @Chunter

    they wouldn't let me use

    C.Hunter
    C_Hunter
    Chuntergb

    I doubt they will explain why i can't use Chunter because it would mean "backing down" now that they've realised there's nothing wrong with the name.
    Getting a kiss from the pope would probably be easier than getting a proper answer from a gm.
    Whats annoying is its probably some spotty teenager with a list of pre ordained answers and is not allowed to deviate from them.
    I would be happy to lose my @name IF someone could give me a valid reason why.

    However i'm not holding my breath.
    The player formerly known as Chunter.
  • azurianstarazurianstar Member Posts: 6,985 Arc User
    edited April 2013
    What's funny is there is another guy in STO that had a similar character@account name running around.
  • pwefailpwefail Member Posts: 197 Arc User
    edited April 2013
    so got my new @name but still no reason as to why @Chunter was deemed bad .


    looks to my sto forum name .....
    The player formerly known as Chunter.
  • disposeableh3r0disposeableh3r0 Member Posts: 1,927 Arc User
    edited April 2013
    Out of curiousity. How exactly did you contact support?
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  • wenom4wenom4 Member Posts: 123 Arc User
    edited April 2013
    notapwefan wrote: »
    you can't. It is like your email account.
    The only way is to create a new account.

    mail @TRIBBLE you can change that is not problem but here you cant change handle :(
    now my mail is @fbi.gov -- instead old @hotmail.com... and its works perfect
  • pwefailpwefail Member Posts: 197 Arc User
    edited April 2013
    i contacted pwe by googling "cryptic support problems" and found a forum post on these forums saying it was broken and someone had posted the direct email link.
    that was the only way i found of getting in touch with them.
    sorry but i don't have the email address here at work.
    will post it when at home if anyone needs it.
    The player formerly known as Chunter.
  • pwecangetlostpwecangetlost Member Posts: 538 Arc User
    edited April 2013
    Chunter, as in chatting to yourself? Hey, I'm deeply offended, so I imagine many would be.

    Like the new name though.
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