I just want my Exocomp back. I miss him. It makes me very sad that I cannot reclaim him, nor can the GMs give me a replacement.
Seems like that would be easy to police; my account obviously has a notation that I own the thing, as the game can prevent me from getting a new one. It's not tradeable, so there's no danger of abuse. Just let the GMs escalate the ticket to somebody who can re-grant the lost item, and then have their supervisors have the ability to grant the item only to accounts that already have the flag, but don't have the item.
Either that or make the red warnings that you'll lose the item come BEFORE the text that currently forces the warning to scroll out of view if you happen to be doffing from a laptop with a small screen one day and lose your Exocomp.
Former moderator of these forums. Lifetime sub since before launch. Been here since before public betas. Foundry author of "Franklin Drake Must Die".
I just want my Exocomp back. I miss him. It makes me very sad that I cannot reclaim him, nor can the GMs give me a replacement.
Seems like that would be easy to police; my account obviously has a notation that I own the thing, as the game can prevent me from getting a new one. It's not tradeable, so there's no danger of abuse. Just let the GMs escalate the ticket to somebody who can re-grant the lost item, and then have their supervisors have the ability to grant the item only to accounts that already have the flag, but don't have the item.
Either that or make the red warnings that you'll lose the item come BEFORE the text that currently forces the warning to scroll out of view if you happen to be doffing from a laptop with a small screen one day and lose your Exocomp.
I had a similar issue. The red text warning the doff would be lost was in the very bottom of the text and even though I had it scrolled all the way down, the menu window is so incompetently coded it does not display the red text if you have the doff menu in the smallest size setting. You have to literally expand the doff menu to almost full screen to see the g-damn red text.
Lost 2 purple (1 unique) doffs in that stupid mission.
Put in ticket.
Get the usual idiot robot reply of 'were sorry blablabla but we cant do it'.
Tried to access the PWI cost. service support site as per the link. OH LOOK... it is redirected in ways it can never resolve. THE F'ING WEBSITE IS NOT ACCESSIBLE NO MATTER WHAT BROWSER YOU USE.
So I send email to costumer service itself with my issue as well as CLEARLY detailing why I have to e-mail them and not use the support site.
Their reply: Dont email us. Use the support site.
I've reached the inbred hotline or something...
So I e-mail them a THIRD time.
It was never replied to.
Then I receive email saying that because I didn't contact them the ticket was closed and considered resolved.
I just want my Exocomp back. I miss him. It makes me very sad that I cannot reclaim him, nor can the GMs give me a replacement.
Seems like that would be easy to police; my account obviously has a notation that I own the thing, as the game can prevent me from getting a new one. It's not tradeable, so there's no danger of abuse. Just let the GMs escalate the ticket to somebody who can re-grant the lost item, and then have their supervisors have the ability to grant the item only to accounts that already have the flag, but don't have the item.
Either that or make the red warnings that you'll lose the item come BEFORE the text that currently forces the warning to scroll out of view if you happen to be doffing from a laptop with a small screen one day and lose your Exocomp.
Actually, it tracks whether you've done the mission. But like ussfury said, they could just give the mission a 360 day cooldown.... As-is it's like the missions for getting a new starship when you level up, you can't replay them ever....
My FED Capt. (Lv 32) cannot acquire the mission "Reinforcements"; it does not appear in the diallog box for Lt. Ferra. I'll try a few things more on my end but time's running out.
It is possible that the last time these Very Rare doffs were made available i had aacqired the mission and was unable to complete, subsequently dropping the mission after the prior event ended (either by my hand or an automated feature in the game).
[SIGPIC]Green Lantern Vs. Orange Lantern[/SIGPIC] Captain Mal Jordan, Starfleet and Green Lantern Corps Commander Lex Luthor, KDF Science Corps Lt. Kal-El, RRF Science Officer
Lt. Dark Knight, KDF Tactical Officer
Comments
Seems like that would be easy to police; my account obviously has a notation that I own the thing, as the game can prevent me from getting a new one. It's not tradeable, so there's no danger of abuse. Just let the GMs escalate the ticket to somebody who can re-grant the lost item, and then have their supervisors have the ability to grant the item only to accounts that already have the flag, but don't have the item.
Either that or make the red warnings that you'll lose the item come BEFORE the text that currently forces the warning to scroll out of view if you happen to be doffing from a laptop with a small screen one day and lose your Exocomp.
I had a similar issue. The red text warning the doff would be lost was in the very bottom of the text and even though I had it scrolled all the way down, the menu window is so incompetently coded it does not display the red text if you have the doff menu in the smallest size setting. You have to literally expand the doff menu to almost full screen to see the g-damn red text.
Lost 2 purple (1 unique) doffs in that stupid mission.
Put in ticket.
Get the usual idiot robot reply of 'were sorry blablabla but we cant do it'.
Tried to access the PWI cost. service support site as per the link. OH LOOK... it is redirected in ways it can never resolve. THE F'ING WEBSITE IS NOT ACCESSIBLE NO MATTER WHAT BROWSER YOU USE.
So I send email to costumer service itself with my issue as well as CLEARLY detailing why I have to e-mail them and not use the support site.
Their reply: Dont email us. Use the support site.
I've reached the inbred hotline or something...
So I e-mail them a THIRD time.
It was never replied to.
Then I receive email saying that because I didn't contact them the ticket was closed and considered resolved.
Thant means you can get it once a year, only during the event and if you happen to loose your special DO, you need to wait a year to claim him again.
Seems fair.
My character Tsin'xing
It is possible that the last time these Very Rare doffs were made available i had aacqired the mission and was unable to complete, subsequently dropping the mission after the prior event ended (either by my hand or an automated feature in the game).
[SIGPIC]Green Lantern Vs. Orange Lantern[/SIGPIC]
Captain Mal Jordan, Starfleet and Green Lantern Corps
Commander Lex Luthor, KDF Science Corps
Lt. Kal-El, RRF Science Officer
Lt. Dark Knight, KDF Tactical Officer
Cheers,
Brandon =/\=