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Scrap starships and refunds

gong1fu1pandagong1fu1panda Member Posts: 0 Arc User
edited February 2013 in Federation Discussion
There are some starships like the dreadnaught, I no longer use.

It would be really great, if you could scrap the old obsolete ships and get a small refund. 25% of original Zens would be fair, but I would take anything reasonable: Dillithium, EC, ... In a certain way I will still lose money, but I'd make that sacrifice if I get something in return. Even common duty officers give you 1 Dillithium when you kick them.

I think Cryptic is missing on a lot of cash, since me and I guess many other players skip on new ships because they would directly substitute older ships in the inventory, making them obsolete. In my case it would be e.g. the Vesta pack I'd like to buy, but the Vesta would make my Intrepid retroretroretrofit useless. But if I could return all the Intrepid variants and bridges I once bought and get 100,000 Dillithium as refund, I would totally buy the Vesta pack.
Post edited by gong1fu1panda on

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    smkismki Member Posts: 29 Arc User
    edited January 2013
    There are some starships like the dreadnaught, I no longer use.

    It would be really great, if you could scrap the old obsolete ships and get a small refund. 25% of original Zens would be fair, but I would take anything reasonable: Dillithium, EC, ... In a certain way I will still lose money, but I'd make that sacrifice if I get something in return. Even common duty officers give you 1 Dillithium when you kick them.

    I think Cryptic is missing on a lot of cash, since me and I guess many other players skip on new ships because they would directly substitute older ships in the inventory, making them obsolete. In my case it would be e.g. the Vesta pack I'd like to buy, but the Vesta would make my Intrepid retroretroretrofit useless. But if I could return all the Intrepid variants and bridges I once bought and get 100,000 Dillithium as refund, I would totally buy the Vesta pack.

    Cryptic "NEVER" refunds anything. I know this as an associate of mine had purchases made on their account, found out about it, reported it, asked for a refund, and was denied - they lost over 6000 points because someone got on their game and said "Oh, that looks neat" (the purchases were abominable).

    Being able to "TEST" ships before a purchase has been requested more than once and never considered. Had it been considered it would have been put in game, likely as a "holo- eck simulation" (as that is as reasonable excuse as any - to quote my associate "Kobayashi Maru anyone?"). It goes in line with that "never refunds anything" mantra.

    The non-zen standard ships should be account-wide unlocks and the zen store ships should be reduced in price 50-80% AND either made to level with the player OR all made into VA rank ships.

    "But but, that'll make things harder for cryptic to make money!" No it won't. It'll make it easier for the players to enjoy the game and won't any impact on the ridiculous dilithium sink economy Cryptic has created and artificially TRIBBLE with its dilithium recycling limitations and over-inflated item prices.
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    antovarasantovaras Member Posts: 1 Arc User
    edited January 2013
    There are some starships like the dreadnaught, I no longer use.

    It would be really great, if you could scrap the old obsolete ships and get a small refund. 25% of original Zens would be fair, but I would take anything reasonable: Dillithium, EC, ... In a certain way I will still lose money, but I'd make that sacrifice if I get something in return. Even common duty officers give you 1 Dillithium when you kick them.

    I think Cryptic is missing on a lot of cash, since me and I guess many other players skip on new ships because they would directly substitute older ships in the inventory, making them obsolete. In my case it would be e.g. the Vesta pack I'd like to buy, but the Vesta would make my Intrepid retroretroretrofit useless. But if I could return all the Intrepid variants and bridges I once bought and get 100,000 Dillithium as refund, I would totally buy the Vesta pack.

    Ships bought from the c-store can be dismissed and reclaimed at will for free... Not sure what you're asking for here...
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    gong1fu1pandagong1fu1panda Member Posts: 0 Arc User
    edited January 2013
    antovaras wrote: »
    Ships bought from the c-store can be dismissed and reclaimed at will for free... Not sure what you're asking for here...

    I mean really say farewell to a ship, get a small refund, but not being able to reclaim it unless you buy it again.
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    gong1fu1pandagong1fu1panda Member Posts: 0 Arc User
    edited January 2013
    smki wrote: »
    Cryptic "NEVER" refunds anything. I know this as an associate of mine had purchases made on their account, found out about it, reported it, asked for a refund, and was denied - they lost over 6000 points because someone got on their game and said "Oh, that looks neat" (the purchases were abominable).

    Being able to "TEST" ships before a purchase has been requested more than once and never considered. Had it been considered it would have been put in game, likely as a "holo- eck simulation" (as that is as reasonable excuse as any - to quote my associate "Kobayashi Maru anyone?"). It goes in line with that "never refunds anything" mantra.

    The non-zen standard ships should be account-wide unlocks and the zen store ships should be reduced in price 50-80% AND either made to level with the player OR all made into VA rank ships.

    "But but, that'll make things harder for cryptic to make money!" No it won't. It'll make it easier for the players to enjoy the game and won't any impact on the ridiculous dilithium sink economy Cryptic has created and artificially TRIBBLE with its dilithium recycling limitations and over-inflated item prices.

    You are talking about 100% refund. I am talking about getting a refund that is only worth 1% or 0.1% of the original price (25% would be better but unrealistic). This would give me enough motivation to kick the old ships out and buy new ones.
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    intrinsicalintrinsical Member Posts: 208 Arc User
    edited February 2013
    You are talking about 100% refund. I am talking about getting a refund that is only worth 1% or 0.1% of the original price (25% would be better but unrealistic). This would give me enough motivation to kick the old ships out and buy new ones.

    Once purchased, C-Store ships can be claimed repeatedly without any cost on any of your characters. If you're also allowed a refund for even 0.1% of the original price, players will be able to take advantage of this and repeatedly claim refunds until they have an infinite amount of money. Clearly this is a bad idea.
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    stardestroyer001stardestroyer001 Member Posts: 2,615 Arc User
    edited February 2013
    Once purchased, C-Store ships can be claimed repeatedly without any cost on any of your characters. If you're also allowed a refund for even 0.1% of the original price, players will be able to take advantage of this and repeatedly claim refunds until they have an infinite amount of money. Clearly this is a bad idea.

    How so? You're putting in real money to buy these C-Store ships, and than you get a small, almost insignificant portion of Dil or ECs back. How is that "infinite money"? (Other than "infinite money" for Cryptic).
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    amayakitsuneamayakitsune Member Posts: 977 Arc User
    edited February 2013
    I think what he wants is the ability to return the starship "license" to the C-Store and get refunded fully/partially.

    So it would work like this:

    ~Player buys ship from C-Store for 2000. Player claims ship on 2 characters.
    ~Player decides that he no longer wants the ship, and dismisses it on both the characters, and discards any equipment that came with it (ie cloaking devices, consoles).
    ~Player is now able to return the ship license to the C-Store and is refunded the purchase price of the ship (2000 zen). They can now no longer claim the ship on any characters, but can buy something new from the store and the zen can only be used in the C-store.
    ~Player buys a different ship and is now happier.

    In the above situation, Cryptic loses exactly nothing. The player still bought the zen (or got it via dilithium/stipend). The player is now happy that they dont have a ship they hate, and they can get something new that they may like better. Everybody wins.
    7NGGeUP.png

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    thratch1thratch1 Member Posts: 0 Arc User
    edited February 2013
    I think what he wants is the ability to return the starship "license" to the C-Store and get refunded fully/partially.

    So it would work like this:

    ~Player buys ship from C-Store for 2000. Player claims ship on 2 characters.
    ~Player decides that he no longer wants the ship, and dismisses it on both the characters, and discards any equipment that came with it (ie cloaking devices, consoles).
    ~Player is now able to return the ship license to the C-Store and is refunded the purchase price of the ship (2000 zen). They can now no longer claim the ship on any characters, but can buy something new from the store and the zen can only be used in the C-store.
    ~Player buys a different ship and is now happier.

    In the above situation, Cryptic loses exactly nothing. The player still bought the zen (or got it via dilithium/stipend). The player is now happy that they dont have a ship they hate, and they can get something new that they may like better. Everybody wins.

    Cryptic doesn't lose nothing here, actually. If the player got a 100% refund in Zen for returning a ship, then they could keep returning their old ships whenever they want to buy a new ship, recycling that same Zen instead of buying new ships for new Zen.
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    gong1fu1pandagong1fu1panda Member Posts: 0 Arc User
    edited February 2013
    I think what he wants is the ability to return the starship "license" to the C-Store and get refunded fully/partially.

    So it would work like this:

    ~Player buys ship from C-Store for 2000. Player claims ship on 2 characters.
    ~Player decides that he no longer wants the ship, and dismisses it on both the characters, and discards any equipment that came with it (ie cloaking devices, consoles).
    ~Player is now able to return the ship license to the C-Store and is refunded the purchase price of the ship (2000 zen). They can now no longer claim the ship on any characters, but can buy something new from the store and the zen can only be used in the C-store.
    ~Player buys a different ship and is now happier.

    In the above situation, Cryptic loses exactly nothing. The player still bought the zen (or got it via dilithium/stipend). The player is now happy that they dont have a ship they hate, and they can get something new that they may like better. Everybody wins.

    Not 100% refund!!!!!!!!!!!! Only 10% or maybe only 1% refund!! Possibly refund in Dillithium or EC. Clearly Cryptic would never go for a 100% ZEN refund deal. Otherwise you are the first one who has understood what I actually meant :D.
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    gong1fu1pandagong1fu1panda Member Posts: 0 Arc User
    edited February 2013
    thratch1 wrote: »
    Cryptic doesn't lose nothing here, actually. If the player got a 100% refund in Zen for returning a ship, then they could keep returning their old ships whenever they want to buy a new ship, recycling that same Zen instead of buying new ships for new Zen.

    That's exactly why I am talking about a partial refund!
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    amayakitsuneamayakitsune Member Posts: 977 Arc User
    edited February 2013
    thratch1 wrote: »
    Cryptic doesn't lose nothing here, actually. If the player got a 100% refund in Zen for returning a ship, then they could keep returning their old ships whenever they want to buy a new ship, recycling that same Zen instead of buying new ships for new Zen.


    You're right... they could... but because the player is returning the license they acquired to allow the reclamation of the ship on any character on their account they player is only going to come out of this with one ship at a time.

    I could for instance purchase the Exeter cruiser, and play with it, and then decide to return it and get the Gladius escort. (Im using those two ships, because I know they are the same price and they have transferrable consoles). But in the end... I only have access to one ship. I cant reclaim the Exeter anymore, and I dont have access to the emission seeking torpedo console, because I was require to discard it before returning it. So yes, technically I got two ships buy only paying for one, but in reality, I still only have one ship, and players are more likely to keep a ship they like then they are a ship they dont. Please not I'm only applying this to ships, not uniforms, items, or services bought from the store.

    Cryptic isnt losing anything in the situation described above. They got my money. I only get one ship. I dont get to buy a ship, and return it but keep the special goodies from it. I have to return it all, and I have to do it for all characters. In fact, I'm now more likely to buy more Zen from them, because Ive now found a ship/console I like and I dont want to lose it.

    EDIT: That being said, I would support a 50% to 75% Zen refund as well. I would not accept a refund of dilithium or EC however.
    7NGGeUP.png

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    gong1fu1pandagong1fu1panda Member Posts: 0 Arc User
    edited February 2013
    .....

    EDIT: That being said, I would support a 50% to 75% Zen refund as well. I would not accept a refund of dilithium or EC however.

    But given the choice between "dillithium refund and kicking ship" and "no refund at all and stick to the old garbage freighter forever", wouldn't you still want to be on my side?:D
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    thratch1thratch1 Member Posts: 0 Arc User
    edited February 2013
    You're right... they could... but because the player is returning the license they acquired to allow the reclamation of the ship on any character on their account they player is only going to come out of this with one ship at a time.

    I could for instance purchase the Exeter cruiser, and play with it, and then decide to return it and get the Gladius escort. (Im using those two ships, because I know they are the same price and they have transferrable consoles). But in the end... I only have access to one ship. I cant reclaim the Exeter anymore, and I dont have access to the emission seeking torpedo console, because I was require to discard it before returning it. So yes, technically I got two ships buy only paying for one, but in reality, I still only have one ship, and players are more likely to keep a ship they like then they are a ship they dont. Please not I'm only applying this to ships, not uniforms, items, or services bought from the store.

    Cryptic isnt losing anything in the situation described above. They got my money. I only get one ship. I dont get to buy a ship, and return it but keep the special goodies from it. I have to return it all, and I have to do it for all characters. In fact, I'm now more likely to buy more Zen from them, because Ive now found a ship/console I like and I dont want to lose it.

    While that's true, there's also a lot of people right now who regret spending real money on the Galaxy Retrofit or the Galaxy-X, judging by the number of comments and threads about those ships.

    In a hypothetical scenario, a player would be very likely to trade up their Galaxy-R for an Operations Odyssey, since the Odyssey has the same function -- saucer separation -- while being an all-around superior ship, and the Galaxy-R doesn't really come with anything for you to hold onto as a special console.

    I can see a lot of Science captains that may trade up their Odyssey Science cruiser for a Vesta, too. There's nothing to hold onto from the Odyssey.

    Another hypothetical scenario: A player has a Tactical captain, and a Science captain. They could buy 3000 Zen, and spend 2500 buying a Defiant-R and then a FSM for their Tactical Captain, who could then get a discount buying the Fleet Defiant for just that one FSM. Since the Cloaking Device is cool but not worth 2000 Zen itself (as it's not really that useful in the majority of PVE content), that person could then feel pretty good about returning that Defiant-R and getting 2000 Zen back, and using their total of 2500 Zen now to buy a Vesta for their Science captain.

    If you just have a Tactical captain, you could even get the Fleet Defiant at the discount, and then return the Defiant-R for 2000 Zen to get the Tac Escort Refit for its Quad Cannons, and still have 500 Zen left over. The Quads are MUCH more useful in PVE than the Cloak, and you get extra costume options for your ship.

    You could totally game the store that way, and a LOT of people would, with Cryptic and PWE losing out on a lot of potential money.
    [SIGPIC][/SIGPIC]
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    stardestroyer001stardestroyer001 Member Posts: 2,615 Arc User
    edited February 2013
    thratch1 wrote: »
    While that's true, there's also a lot of people right now who regret spending real money on the Galaxy Retrofit or the Galaxy-X, judging by the number of comments and threads about those ships.

    In a hypothetical scenario, a player would be very likely to trade up their Galaxy-R for an Operations Odyssey, since the Odyssey has the same function -- saucer separation -- while being an all-around superior ship, and the Galaxy-R doesn't really come with anything for you to hold onto as a special console.

    I can see a lot of Science captains that may trade up their Odyssey Science cruiser for a Vesta, too. There's nothing to hold onto from the Odyssey.

    Another hypothetical scenario: A player has a Tactical captain, and a Science captain. They could buy 3000 Zen, and spend 2500 buying a Defiant-R and then a FSM for their Tactical Captain, who could then get a discount buying the Fleet Defiant for just that one FSM. Since the Cloaking Device is cool but not worth 2000 Zen itself (as it's not really that useful in the majority of PVE content), that person could then feel pretty good about returning that Defiant-R and getting 2000 Zen back, and using their total of 2500 Zen now to buy a Vesta for their Science captain.

    If you just have a Tactical captain, you could even get the Fleet Defiant at the discount, and then return the Defiant-R for 2000 Zen to get the Tac Escort Refit for its Quad Cannons, and still have 500 Zen left over. The Quads are MUCH more useful in PVE than the Cloak, and you get extra costume options for your ship.

    You could totally game the store that way, and a LOT of people would, with Cryptic and PWE losing out on a lot of potential money.

    That's me right there. Galaxy-R and Galaxy-X. :p

    And like it has been mentioned before - it's not a 100% refund of ZEN we're talking about. Otherwise, yes, Cryptic would lose out in the end, since any new ship unveiled would be bought using the reclaimed ZEN from sold ships.

    There has to be a reduction, the returned ship can't be refunded for equal value. 10% or 5% should be okay, or compensation in Dilithium.
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    amayakitsuneamayakitsune Member Posts: 977 Arc User
    edited February 2013
    But given the choice between "dillithium refund and kicking ship" and "no refund at all and stick to the old garbage freighter forever", wouldn't you still want to be on my side?:D

    No. Because any refund of dilithium would be dilithium ore and would be functionally useless because of the 8000k refinement cap. And if it isnt ore, then I need to trade it into Zen again and lose even more to the poor exchange rates than a straight Zen refund, and its likely that the Cryptic exchange rate will be even worse than the current market.
    thratch1 wrote: »
    While that's true, there's also a lot of people right now who regret spending real money on the Galaxy Retrofit or the Galaxy-X, judging by the number of comments and threads about those ships.

    In a hypothetical scenario, a player would be very likely to trade up their Galaxy-R for an Operations Odyssey, since the Odyssey has the same function -- saucer separation -- while being an all-around superior ship, and the Galaxy-R doesn't really come with anything for you to hold onto as a special console.

    I can see a lot of Science captains that may trade up their Odyssey Science cruiser for a Vesta, too. There's nothing to hold onto from the Odyssey.

    Another hypothetical scenario: A player has a Tactical captain, and a Science captain. They could buy 3000 Zen, and spend 2500 buying a Defiant-R and then a FSM for their Tactical Captain, who could then get a discount buying the Fleet Defiant for just that one FSM. Since the Cloaking Device is cool but not worth 2000 Zen itself (as it's not really that useful in the majority of PVE content), that person could then feel pretty good about returning that Defiant-R and getting 2000 Zen back, and using their total of 2500 Zen now to buy a Vesta for their Science captain.

    If you just have a Tactical captain, you could even get the Fleet Defiant at the discount, and then return the Defiant-R for 2000 Zen to get the Tac Escort Refit for its Quad Cannons, and still have 500 Zen left over. The Quads are MUCH more useful in PVE than the Cloak, and you get extra costume options for your ship.

    You could totally game the store that way, and a LOT of people would, with Cryptic and PWE losing out on a lot of potential money.

    Im in this same position regarding regretting a ship that I bought. I bought the Catian Atrox... and I hate the thing... so I am biased toward my way.

    I dont see how Cryptic is losing anything except potential sales... which they may not get anyway because people are unhappy with their ships and dont want to burned again by buying another. (Also, the people trading up to the Odyssey from the Galaxy need to pay 500 more zen.)

    So Captain A has bought the Galaxy-R. Doesnt like it and then see this fancy new ship, but because his Galaxy-R sucks, he wont buy the new ship because he doesnt want to waste more money. (Im this Captain... Im hesitant to buy new ships after the Atrox. I think Ive bought one since then...)

    Captain B buys the same Galaxy-R and doesnt like it, but is able to return it and get the fancy new ship. They find they like this ship better so they keep it and are now more likely to purchase ships in the future.

    Fleet ships present a bit of a problem... but that could be easily solved by not allowing the refund of a ship if you also own the Fleet variation. I buy the Defiant-Retro, and then get a fleet module and buy the Fleet Defiant. I can now not return the original Defiant for my Zen. They have to have a way to do this in their database, it would be too hard to accomplish, and still preserve. (Although Fleet ships should have never been monetized in the first place, but thats another problem).
    That's me right there. Galaxy-R and Galaxy-X. :p

    And like it has been mentioned before - it's not a 100% refund of ZEN we're talking about. Otherwise, yes, Cryptic would lose out in the end, since any new ship unveiled would be bought using the reclaimed ZEN from sold ships.

    There has to be a reduction, the returned ship can't be refunded for equal value. 10% or 5% should be okay, or compensation in Dilithium.

    Others in the thread arent tallking about a 100% refund, but I am. (I would support a 50%-75% refund but nothing less than 50%) No dilithium either... its a losing proposition.

    And they arent losing anything... (discounting fleet ships, which I provided a solution for above). They have my money. I have one ship. I dont magically get access to both.
    7NGGeUP.png

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    anazondaanazonda Member Posts: 8,399 Arc User
    edited February 2013
    Let me sum up 3 years of STO requests like this (probably even more in champs):

    Never - Going - To - Happen.
    Don't look silly... Don't call it the "Z-Store/Zen Store"...
    Let me put the rumors to rest: it's definitely still the C-Store (Cryptic Store) It just takes ZEN.
    Like Duty Officers? Support effords to gather ideas
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    stardestroyer001stardestroyer001 Member Posts: 2,615 Arc User
    edited February 2013
    Others in the thread arent tallking about a 100% refund, but I am. (I would support a 50%-75% refund but nothing less than 50%) No dilithium either... its a losing proposition.

    And they arent losing anything... (discounting fleet ships, which I provided a solution for above). They have my money. I have one ship. I dont magically get access to both.

    Well, everyone else is, so let's stick to the same topic, shall we?

    And yes, Cryptic would lose out at 100% refund value. Unless people wanted more than one C-Store ship, a player would only have to spend 2500 ZEN on one ship. Then, they could sell that and buy another, and then sell that and buy another. No further income would go into the game.

    To complicate things further, the Dil Exchange would allow players to create the ZEN from Dilithium in game, which means even more ZEN to spend/refund. There wouldn't be much spending into this game.

    Tossing in factors such as paying the personnel to create and maintain the game, pretty soon the game will have to shut down because of lack of money.

    This is precisely why the refund rate cannot be 100%. Realistically, we can only expect a small margin of ZEN, or moderate amounts of Dilithium.
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