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Just an observation.
drkfrontiers
Member Posts: 2,477 Arc User
Hi PvP community,
Just something I've become aware of that you might want to consider.
I myself am a developer and, like most people work really hard each day trying to please my customers. The work I do is thankless, as I am so far removed from the end result.
Developers get the brunt of "this is not good enough", etc; but there comes a time when personal insults and tawdry comments actually start to push people away. Just think how you'd feel when you have worked really hard at something. Imagine how you would feel if an entire community tore that effort and hard work to pieces?
I know that there are many things that need to be fixed etc, but personally I am at a juncture myself, where "Guys, ok. I think that Cryptic get that you are unhappy."
It's stupid I know, but in my work, my attitude is generally this - either I am part of the solution, or part of the problem.
No-one in their right mind can remain objective, or open-minded in the face of the sort of abuse I see on the PvP forums of late.
As a PvPer, I am rather sad. Sad, that for whatever reasons, IMHO we collectively chose to be part of the problem.
Do with this as you may, its really just my sincere opinion on the matter.
We are dealing with fellow, human beings - not machines. They take this abuse home with them everyday.
Just something I've become aware of that you might want to consider.
I myself am a developer and, like most people work really hard each day trying to please my customers. The work I do is thankless, as I am so far removed from the end result.
Developers get the brunt of "this is not good enough", etc; but there comes a time when personal insults and tawdry comments actually start to push people away. Just think how you'd feel when you have worked really hard at something. Imagine how you would feel if an entire community tore that effort and hard work to pieces?
I know that there are many things that need to be fixed etc, but personally I am at a juncture myself, where "Guys, ok. I think that Cryptic get that you are unhappy."
It's stupid I know, but in my work, my attitude is generally this - either I am part of the solution, or part of the problem.
No-one in their right mind can remain objective, or open-minded in the face of the sort of abuse I see on the PvP forums of late.
As a PvPer, I am rather sad. Sad, that for whatever reasons, IMHO we collectively chose to be part of the problem.
Do with this as you may, its really just my sincere opinion on the matter.
We are dealing with fellow, human beings - not machines. They take this abuse home with them everyday.
Post edited by Unknown User on
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CEO will chew out CIO/CTO's butt.
CIO/CTO will chew out director's butt.
Director will chew out manager's butt.
Manager will chew out lead's butt.
Lead will chew out team's butt.
You don't want to be on the receiving end of that at the team level.
Team will CYA to lead.
Lead will CYA to manager.
Manager will CYA to director.
Director will CYA to CIO/CTO.
CIO/CTO will CYA to CEO.
One of the best ways to CYA...is to do your job. If there's something preventing you from doing your job, you document that with the guy in the food chain above you (unless it's some lack on your part, which will usually be documented by the guy in the food chain above you as part of their CYA along with the reasons they did not fire you on the spot before it reached that point).
If you find that the issue is with management on some level - something that cannot be resolved - you can either look for employment elsewhere or muddle along hoping that they do not make you the scapegoat at some point. Maybe you'll get lucky and there will be a Workforce Reallocation Effort - where you'll get a nice severance package to tide you over while looking for another job. Course, you risk being made the scapegoat and being blacklisted.
Of course, all of this is relatively moot - if you consider that the primary customer for STO/Cryptic/PWE is the PvE player. Disgruntled PvPers are likely considered an acceptable loss as long as the majority of the playerbase is kept happy with snowball guns and scarves...
...now when they start to complain, what I babbled on about above likely will come into play.
Still though, in the end I'd say it comes down to management. Either management is not allowing the devs to do their jobs, is mismanaging how they do their jobs, or is responsible for not replacing them with folks that can get the job done...
Roger ten four
For example, many years back I took over the DBA position from another guy that had a breakdown and they let him go (I mean change the locks and keep an eye out sort of thing - crazy, am I right?).
The company had a database driven product that saw regular updates. The updates could take several hours or take what seemed like forever. They were usually run overnight. Management had accepted that this was the way it was. Customers were informed that this was the way it was. The support staff, sales people, even the person that did the documentation - everybody accepted that this was the way it was.
Problem.
The guy that had been maintaining the update script for the databases...well, with every single update - he added the new stored procedures, dropped old ones, changes to indexes, dropped indexes, tables, fields, etc, etc, etc, etc, etc.
Problem.
He never removed any of the old changes.
If you ran that script, you could be adding and dropping things dozens of times that no longer existed in the current version of the software. Procedures would run to update the same information over and over...and over...and over. If something went wrong during the running of that script, God only knew just how broken the database could end up and it could take days to fix the issues.
He thought he was doing his job fine. Management thought he was doing his job fine. Everybody, both at the company and the customers thought everything was fine.
It wasn't...
Another example of things along those lines, would be the folks that never document anything - they figure that if nobody knows how to fix it, they have a greater sense of job security. Heh, doesn't work that way. So you might get a replacement in or somebody else might take over that aspect of the code. Do they document? Nope, they may only half understand what's there - write patched code to get things working - and of course, everything's a pile of puked up spaghetti at this point.
Management should enforce the documentation. Developers should be documenting from the start.
There's just too many times that an emergency happens, things are quickly patched, with the idea that somewhere down the line it will be documented and patched correctly... that just never happens.
As an aside though, lol - I'm not sure I'll ever forget the guy that left comments about how he hated the other developers on the team in his code mixed in with liberal comments including Bible verses. Yeah, he didn't last long...
That being said, if a dog defecates on the carpet you can praise him, ignore him, or rub his nose in it and tell him "No! Bad dog!" Of the three options, reminding them that what they are doing is bad has a slightly better potential for achieving success than the other two.
Maybe they get that things aren't great but unless or until they can do something to fix the problem, negativity is an unfortunate reality. They can bury their head in the sand to protect fragile egos or they can recognize that a problem exists and take steps to resolve it.
Not everything is bad.
I'm not motivated by a need to troll the Development team. When they do well I'll be among the first in line to praise them for it (The DS9 Pack and Doffemon were excellent). Sometimes I'll even shy away from commenting on something that's been beaten into the ground unless a new wrinkle appears. But the only way anything can improve is if we continue to give feedback (hopefully in constructive ways), especially if it's negative.
It's terrible but easy, and these Borg are way cooler than the mess STO and Voyager left us.
The lion's share a problems with this game in general and more specifically PvP have come from the top down for years now. Quite frankly they're not going to change enough to make things better regardless of what Devs do or say let alone forum posters. If I was an employee of this company I'd keep a low profile, pad my resume, and then look for a way out before my professional reputation takes too big of a hit.
Random Quote from Kerrat
"Sumlobus@****: your mums eat Iced Targ Poo"
C&H Fed banter
Hale actually drops cake in PVP when he explodes. The Devs snuck it into the last patch.
Offering ONE MILLION EC for a screenshot of the cake in the loot box above the text...
SteveHale was killed by [your lucky TRIBBLE name here]
Back on topic, I concur.
Were it PvE, there would be half a dozen threads complaining that he didn't drop pie instead of cake - half a dozen threads complaining that it was too much effort to get the cake - half a dozen threads complaining that the cake was bind to character and couldn't be sold or traded - and - half a dozen threads asking how to get the cake...
PaxOttomana: gawd mirror event is like fighting a tsi premade, they keep comin and comin!
^ this.
I' also among the first to praise Cryptic when things go right, and that's balanced when stuff gets broken due to their own greed or stupidity. I think they did a fantastic job with the Winter Wonderland, half the fleet is currently scuttling around it showing off their new gear, the ship is open to all, their happy.
But the other side of the coin is, another year comes to a close and nothing has changed in PVP for the better, nothing. But we have "gained" more hard to gain ships that increase the creep every time, we've gained passive skills that need to be grinded for to stay with current trends, we've gained Lobi & C Store ships that are becoming more and more OP every time.
Are we giving the Devs a hard time? Yep. They deserve EVERY sour word they get thrown at them. I know i wouldn't advertise my involvement in the game if i was an employee. It'd be easier to say "i'm a two-faced lier who's too scared of stepping out in order to make what i create morally correct."
They do things right, they get my praise, they do things wrong, they get my Negative feedback. If i'm ignored they get my irritation. Nobody can say the customer always knows whats best for them. And we're no exception. But we're owed several years' worth of back content, fixes and attention. I think my irritation is the LEAST they can ****ing expect.
@Aquitaine985
Lag Industries STO PvP Fleet - Executive
A Sad Panda of Industrial calibre.
2010: This is Cryptic PvP. Please hold the line, your call is very important to us...
Why should they openly admit "We will never invest any major resources into PvP, what you got so far in ongoing support is all you will ever get"?
That could mean many PvPers will be leaving. And no longer buying the latest C-Store ship for its new console and options (regardless of whether it's OP, UP, or something else, a new ship and a new ability is always cool too have for a PvPer, the infinite tinkerer). What is there to gain for them? Moral superiority? You can't keep a company afloat with that.
I always feel there is no defense for honesty. If they said no more resources for PvP, it would then get rid of expectations, no expectations a lot less anger and vitriol. If they keep the status quo expectations remain, unmet expectations become anger, the situation becomes toxic.
there has been a history of this in this game.
then they usually try to tell the player base theyre the mistaken ones.
nope.
actions speak louder then words and their actions shows just how much they give a damn about our community of pvp'rs.
Do you even Science Bro?
Or it could be that you (or at least some of you) stopped trying to be a part of the solution .
After ... such a long time of abandonment by Cryptic ... -- I'm not blaming anyone anymore .
Too long time has passed since PVP got any "love" . Much too long .
This isn't just a joke for me . It allows for epic PUG matches that are really tooth to claw -- especially if you get teamed with STO players who have played STO PVP before ... (I was the Kdf Tac who took top score there but on the Fed side a Sci nearly led his team to victory -- and would have won too if he had more experienced players at his side) .
The "Bug" infested carrier spam that made me leave PVP behind a year ago (I wasn't a "pro" , just an enthusiast
I look for warning signs .
(but I am a bit paranoid
And Stahl is a great one to be demanding he be judged by his track record! Judgement day has come and gone and the verdict was less than favorable.
OP *is* the new balance, whether you know it or not! Gecko says so.
Season 7 - Exodus, available online. U buy nao!
http://seekingalpha.com/article/738221-monetizing-perfect-world-s-latest-update
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