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  • blackjackwidowblackjackwidow Member Posts: 572 Arc User
    edited October 2012
    afalconer wrote: »
    I cannot get past the "Accessing the Secure Personnel Files" window. I'm on Chrome.

    I'm on chrome and can get in. I did notice that once you pick a character, you can't use the back browser button to get back to character selection. Return to Main Screen brings you back to main character screen. You have to log out, and log back in, in order to choose another character.

    When I tried back browser button, I got stuck on the "accessing " screen. Holding down the ctrl key while refreshing brought me back to the login screen. Maybe that will help in your case?

    Aliella Hawklight, Divine Oracle Devoted Cleric
    "Whenever a time arises where clarity is desired, it is always wise to reflect on the sage within."
    ― Sereda Aleta Dailey

    DaiMon Moogie, U.S.S. Acquisition
    Rule of Acquisition #57: Good customers are as rare as latinum. Treasure them.

    STO LTS since launch; NW player since 2014; ARC user - only when I have to put in codes for free stuff :)
  • jengozjengoz Member Posts: 0 Arc User
    edited October 2012
    afalconer wrote: »
    I cannot get past the "Accessing the Secure Personnel Files" window. I'm on Chrome.

    same here. i am using IE9
    "Star Trek Online is powered by the most abundant resource in the galaxy . . . Gullibility"
  • direphoenixdirephoenix Member Posts: 0 Arc User
    edited October 2012
    meimeitoo wrote: »
    And a day later it's *still* offline. If this level of service is in any way indicative of what we can expect from Season 7, then this game is in big trouble. :)

    It's actually *NOT* offline. However, the "Offline for Maintenance" message seems to be a default error message. I get it any time I use the back key in my browser instead of the button in the web app UI, however I can always log back on. So I guess don't use the browser commands to navigate back and forth in Gateway, just use the buttons in the app interface.
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  • zeuxidemus001zeuxidemus001 Member Posts: 3,357 Arc User
    edited October 2012
    I'm on chrome on a really crappy computer until my normal one gets fixed and I was able to get in. The only thing I really see it being good for is scrolling up and down going oooh ahh over your accolades lol.

    If I could doff easier with it then I think it would be worth useing
  • blackjackwidowblackjackwidow Member Posts: 572 Arc User
    edited October 2012
    Please, no offense intended at all, just a thought - you DO have a character copied to Tribble, right?

    Having lots of experience with cryptic Cryptic error messages, it occurs to me that they may have a standard 'under maintenance' redirect if something doesn't work right. Say, for example, there is no character to access, so instead of 'no characters found' it just hangs or says 'down for maintenance'?

    Aliella Hawklight, Divine Oracle Devoted Cleric
    "Whenever a time arises where clarity is desired, it is always wise to reflect on the sage within."
    ― Sereda Aleta Dailey

    DaiMon Moogie, U.S.S. Acquisition
    Rule of Acquisition #57: Good customers are as rare as latinum. Treasure them.

    STO LTS since launch; NW player since 2014; ARC user - only when I have to put in codes for free stuff :)
  • djconcentusdjconcentus Member Posts: 177 Media Corps
    edited October 2012
    I can't even get to the login screen...on Lynx 2.8.3 ;)

    Haven't had an issue on Chrome Dev Channel though.
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  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited October 2012
    Please, no offense intended at all, just a thought - you DO have a character copied to Tribble, right?

    Having lots of experience with cryptic Cryptic error messages, it occurs to me that they may have a standard 'under maintenance' redirect if something doesn't work right. Say, for example, there is no character to access, so instead of 'no characters found' it just hangs or says 'down for maintenance'?

    Wait, wha?! Character copied to tribble?! Um, no; I sorta didn't do that. :) Didn't even know that was possible, or necessary even.

    I think you're onto something. :) Thx!
    3lsZz0w.jpg
  • blackjackwidowblackjackwidow Member Posts: 572 Arc User
    edited October 2012
    meimeitoo wrote: »
    Wait, wha?! Character copied to tribble?! Um, no; I sorta didn't do that. :) Didn't even know that was possible, or necessary even.

    I think you're onto something. :) Thx!

    To sign up for the Tribble Test Server and transfer a character to it, visit http://sto.perfectworld.com/community/tribble-test

    You're welcome! :)

    Aliella Hawklight, Divine Oracle Devoted Cleric
    "Whenever a time arises where clarity is desired, it is always wise to reflect on the sage within."
    ― Sereda Aleta Dailey

    DaiMon Moogie, U.S.S. Acquisition
    Rule of Acquisition #57: Good customers are as rare as latinum. Treasure them.

    STO LTS since launch; NW player since 2014; ARC user - only when I have to put in codes for free stuff :)
  • afalconerafalconer Member Posts: 1 Arc User
    edited October 2012
    Yes, I have 3 characters copied to tribble and did the latest patch on tribble this morning, but I still cannot get into the gateway.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited October 2012
    To sign up for the Tribble Test Server and transfer a character to it, visit http://sto.perfectworld.com/community/tribble-test

    You're welcome! :)

    Yup! That did it! :) I'm logged in now. Thanks again!!
    3lsZz0w.jpg
  • blackjackwidowblackjackwidow Member Posts: 572 Arc User
    edited October 2012
    afalconer wrote: »
    Yes, I have 3 characters copied to tribble and did the latest patch on tribble this morning, but I still cannot get into the gateway.

    Well, darn. I had three existing character copies, copied another one over, and could immediately access all of them, using Chrome on a PC.

    The only other thing I can think of is it did ask me to enter the security code sent to the email address associated with my account before I could get into the gateway the first time.

    If you've done that as well, and you have characters on Tribble, I have exhausted my troubleshooting allocation for the day. lol I hope you have better luck, or someone else has an idea for you to try. That's what beta testing is all about, I guess. The more details you can give wherever they're taking bug reports for it, the better.

    Aliella Hawklight, Divine Oracle Devoted Cleric
    "Whenever a time arises where clarity is desired, it is always wise to reflect on the sage within."
    ― Sereda Aleta Dailey

    DaiMon Moogie, U.S.S. Acquisition
    Rule of Acquisition #57: Good customers are as rare as latinum. Treasure them.

    STO LTS since launch; NW player since 2014; ARC user - only when I have to put in codes for free stuff :)
  • blackjackwidowblackjackwidow Member Posts: 572 Arc User
    edited October 2012
    meimeitoo wrote: »
    Yup! That did it! :) I'm logged in now. Thanks again!!

    Yay! Glad to hear it worked. :)

    Aliella Hawklight, Divine Oracle Devoted Cleric
    "Whenever a time arises where clarity is desired, it is always wise to reflect on the sage within."
    ― Sereda Aleta Dailey

    DaiMon Moogie, U.S.S. Acquisition
    Rule of Acquisition #57: Good customers are as rare as latinum. Treasure them.

    STO LTS since launch; NW player since 2014; ARC user - only when I have to put in codes for free stuff :)
  • cerritourugcerritourug Member Posts: 1,376 Arc User
    edited October 2012
    I have 4 characters on tribble, and I use Firefox and only got "Gateway is currently under maintenance. Please try again later" since yesterday
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  • dalolorndalolorn Member Posts: 3,655 Arc User
    edited October 2012
    Same. Just tested with IE, FF and Safari.

    Cheers,

    Brandon =/\=

    Speaking of which, what's with it not supporting IE8? IE9 has much worse performance than IE8, not to mention Microsoft's typical turning the UI upside down as with every other thing they make these days (all applications since Vista came out have had their UI torn apart and rebuilt from the ground up every generation)

    Infinite possibilities have implications that could not be completely understood if you turned this entire universe into a giant supercomputer.p3OEBPD6HU3QI.jpg
  • kekvinkekvin Member Posts: 633 Arc User
    edited October 2012
    Looks great. When are we going to able to do something with it like DOFF's manage ones inventory. cos it looks great atm!
  • tehjoneltehjonel Member Posts: 0 Arc User
    edited October 2012
    cannot proceed past account verification on my smartphone (iphone) web browser or other browser apps.

    - can't scroll down to the on-screen confirmation button after inputting verification code.
    - pressing "go" on the browser keyboard will not proceed past the verifcation.
    - cannot zoom out the prompt to make the verify button visible.

    works fine on my desktop and tablet.
  • zeuxidemus001zeuxidemus001 Member Posts: 3,357 Arc User
    edited October 2012
    I'm trying to understand what purpose this sto gateway is suppossed to be for... Is it so while you are away from home that you can see your character is still the same way you left it before you left your home?

    I'm just thinking it was a waste of resources just like shooter mode and vivox chat were in season 4.
  • dalolorndalolorn Member Posts: 3,655 Arc User
    edited October 2012
    I'm trying to understand what purpose this sto gateway is suppossed to be for... Is it so while you are away from home that you can see your character is still the same way you left it before you left your home?

    I'm just thinking it was a waste of resources just like shooter mode and vivox chat were in season 4.

    Hey, I -use- shooter mode despite the bugs. It lets me focus more on what ability I want to trigger, no worrying about whether I targeted something before entering combat.

    Infinite possibilities have implications that could not be completely understood if you turned this entire universe into a giant supercomputer.p3OEBPD6HU3QI.jpg
  • redshirtjohnson#9017 redshirtjohnson Member Posts: 136 Arc User
    edited October 2012
    Same. Just tested with IE, FF and Safari.

    Cheers,

    Brandon =/\=

    been having issues with the Blackberry Torch 9800's Browser, can't scroll down to finish the initial security code log in.
  • graham6411graham6411 Member Posts: 38 Arc User
    edited October 2012
    I love the new Gateway App, but I would love to see a few features added such as Doff Management, Access to Ingame mail and possibly a Native App for IOS and Android. However I have found a bug that says Cannot Post 404 / Not Found on my Android Device when logging in, posted link to screen shot below as I cannot upload the pic here

    http://s521.photobucket.com/albums/w340/graham6410/?action=view&current=screenshot_2012-10-19_23151.png
    Known as @graham6410 in game
  • karmapointkarmapoint Member Posts: 0 Arc User
    edited October 2012
    looks really good in my pc, using firefox and chrome.

    But in android mobile browsers, I see some problems.

    In my sansung galaxy 3 and in my generic tablet Genesis GT 7200, I find:

    1 - Every bridge officer and the character are always smiling o.O

    2 - You can't have the option to see your toon or your bridge officer fully, only a picture of the face. No problem with this, but if you are using the mobile version, someone want to show to your friends your uniforms fully, not only faces.

    3 - You can't change ships. You only see the first one in your ship slots.

    4 - You see no signal about your fleet. No fleet emblem or fleet name.
    Brasilis Elite Squad
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  • timelord79timelord79 Member Posts: 1,852 Arc User
    edited October 2012
    No issue, that I can see on my Android. I dont have to scroll on the Log-in screen, though, since my display is big enough to include the submit button.
    The Gateway overrides my settings to display desktop version and only gives me the Mobile one.
    I would prefer, if I could decide that myself.

    And yes, before any gameplay functions come in, add our friends and fleet list and allow us to share selected information up to making the whole character profile public.
    11750640_1051211588222593_450219911807924697_n.jpg
  • charliescot25charliescot25 Member Posts: 269 Arc User
    edited October 2012
    It works well on my samsung galaxy note 2:D
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  • sentinel64sentinel64 Member Posts: 901 Arc User
    edited October 2012
    I was able to make it work on my iPad without any problem, and was able to access the site via Firefox. However, IE9 is not able to get past the verification window; the window does not allow me to enter data. Obviously a compatibility issue.
  • tobar26thtobar26th Member Posts: 799 Arc User
    edited October 2012
    sentinel64 wrote: »
    I was able to make it work on my iPad without any problem, and was able to access the site via Firefox. However, IE9 is not able to get past the verification window; the window does not allow me to enter data. Obviously a compatibility issue.

    Do you have the latest updates in? HTML5 should prove fine in IE9 and I'm pretty sure IE9 supports HTML5 fully if updated...I'll check on my Windows machine when I boot it up next.
  • tinead51tinead51 Member Posts: 449 Arc User
    edited October 2012
    I'm trying to understand what purpose this sto gateway is suppossed to be for... Is it so while you are away from home that you can see your character is still the same way you left it before you left your home?

    I'm just thinking it was a waste of resources just like shooter mode and vivox chat were in season 4.

    It's called "The Illusion of Content", this company is rather good at it... :rolleyes:
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited October 2012
    I'm trying to understand what purpose this sto gateway is suppossed to be for... Is it so while you are away from home that you can see your character is still the same way you left it before you left your home?

    I'm just thinking it was a waste of resources just like shooter mode and vivox chat were in season 4.

    Kinda have to agree. So, I can log in, have a look at my boffs, see they're still looking pretty as ever, and... yeah, what exactly? LOL.

    I was sorta hoping we could set doff-missions from there. Likely never going to happen, though. In EVE Online, for example, CCP even openly said they will never let you queue your skills remotely, as it would prevent people from actually playing the game (the "If you have em in your store, they're likely to buy something" rationale). I suspect it will be no different for STO.

    We can hope, though. After all, it's still in Beta.
    3lsZz0w.jpg
  • gradstudent1gradstudent1 Member Posts: 633 Arc User
    edited October 2012
    I just tried to log-in to the STO Gateway and got the following:

    Disconnected.
    Gateway is currently under maintenance. Please try again later.
  • pdppdp Member Posts: 2 Arc User
    edited October 2012
    Goes to 'down for maintenance' after I log in, usually when try to change pages so have not actually seen anything of the content.
  • daveynydaveyny Member Posts: 8,227 Arc User
    edited October 2012
    meimeitoo wrote: »
    Kinda have to agree. So, I can log in, have a look at my boffs, see they're still looking pretty as ever, and... yeah, what exactly? LOL.

    I was sorta hoping we could set doff-missions from there. Likely never going to happen, though. In EVE Online, for example, CCP even openly said they will never let you queue your skills remotely, as it would prevent people from actually playing the game (the "If you have em in your store, they're likely to buy something" rationale). I suspect it will be no different for STO.

    We can hope, though. After all, it's still in Beta.

    I'll bet access to the C/Z-store will be one of the first things added. ;)
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