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Forums > Home› Support› C-Store, ZEN, and Promotions

where is my zen

cptkirk9cptkirk9 Member Posts: 5 Arc User
edited October 2012 in C-Store, ZEN, and Promotions
hi i paid for my zen over 24hrs ago and i still dont have it.

This is the 1st time i have bought Zen how long should i wait befor i take the next steps to get my zen/cash back
Post edited by cptkirk9 on

Comments

  • malkarrismalkarris Member Posts: 797 Arc User
    edited October 2012
    Did you transfer your zen? After you buy it, you have to transfer it to the game, since zen can be used in any PWE game. Go to My wallet and it should be right there.

    If you did that, and its not in game, call support.
    Joined September 2011
    Nouveau riche LTS member
  • cptkirk9cptkirk9 Member Posts: 5 Arc User
    edited October 2012
    hi no i can not transfer it its not in my PWE wallet yet
  • johnnyransomjohnnyransom Member Posts: 6 Arc User
    edited October 2012
    I have been trying to purchase these stupid zen points for three days now and it keeps telling me i need a level 10 character, I have 6 level 50! what gives?!!!! I just want the damned armitage class I dont understand why this so difficult!!!
    Why on earth do we have to jump through 1000 logins and waiting for level 10 characters just to buy a flippin ship or anything else for that matter!
    What was the purpose of getting rid of the simple cstore purchases?!
    And after having played this game from nearly the beginning, taking a break and coming back to this nonsense OF COURSE I'M IRRITATED!
    Not to mention I cannot seem to get any answers to anything
    I'd apprecieate some clarification
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