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Everything is missing :(

ladyinferno2010ladyinferno2010 Member Posts: 61 Arc User
edited July 2012 in PC Gameplay Bug Reports
I haven't played in a few months, so I went through the account linking process, in which, of course, my name was taken already. That's fine.

I logged into the game after patching without a problem, all my characters are there.

Their ships have nothing on them anymore. No ship equipment to be found. Empty inventories. 0 EC on all my characters. They seem to have kept their dilithium and their GPL but threw all their EC away. And stripped their ships when I wasn't looking.

Each character's bank appears to be alright, too bad there's nothing of value in them.

So with no EC and my VA having lost all her purple ship items, I'm not very impressed. I put in a ticket but have little faith that I'll get anything back, judging by what I've been reading.

Thanks tons, PWE.
44th Fleet
Post edited by ladyinferno2010 on

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    ladyinferno2010ladyinferno2010 Member Posts: 61 Arc User
    edited July 2012
    Ah I'm guessing I was TRIBBLE during the whoops-we-forgot-to-tell-you for months fiasco that I missed.

    I'll just assume I can't get anything back since I don't remember specifically exactly what I had equipped on my ships.

    Toodles.
    44th Fleet
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    kobayashlmarukobayashlmaru Member Posts: 0 Arc User
    edited July 2012
    ladyinferno2010 wrote: »
    Ah I'm guessing I was TRIBBLE during the whoops-we-forgot-to-tell-you for months fiasco that I missed.

    I'll just assume I can't get anything back since I don't remember specifically exactly what I had equipped on my ships.

    Toodles.

    Submit a GM request to see what they can do. Sometimes they keep backups.
    Kobayashi Maru
    Join Date: Sept 2008

    "Holographic tissue paper for the holographic runny nose. Don't give them to patients." - The Doctor
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    shadoreshadore Member Posts: 0 Arc User
    edited July 2012
    If I was a hacker I'd try to steal real money instead of play money in a video game. Just my two cents.
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    kobayashlmarukobayashlmaru Member Posts: 0 Arc User
    edited July 2012
    shadore wrote: »
    If I was a hacker I'd try to steal real money instead of play money in a video game. Just my two cents.

    The hackers are using the play money to make real money.
    Kobayashi Maru
    Join Date: Sept 2008

    "Holographic tissue paper for the holographic runny nose. Don't give them to patients." - The Doctor
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    mikewendellmikewendell Member Posts: 0 Arc User
    edited July 2012
    kobayashlmaru wrote: »
    The hackers are using the play money to make real money.

    Where do you think all those Master Keys for 700k are coming from?
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    shadoreshadore Member Posts: 0 Arc User
    edited July 2012
    mikewendell wrote: »
    Where do you think all those Master Keys for 700k are coming from?

    Ok. I didn't think of that. I'm not up on hackage and such.
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    markhawkmanmarkhawkman Member Posts: 35,231 Arc User
    edited July 2012
    You have a fleet? If not I can help you out.
    -=-=-=-=-=-=-=-
    My character Tsin'xing
    Costume_marhawkman_Tsin%27xing_CC_Comic_Page_Blue_488916968.jpg
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    ladyinferno2010ladyinferno2010 Member Posts: 61 Arc User
    edited July 2012
    No, I don't have a fleet. I also don't have a ship that moves.

    I've had an in-game GM ticket filed for 24+ hours now with no reply, so I tried through the site, and PWE sent me this lovely reply.

    "You should expect a response from us within 3-4 business days."

    Fantastic.
    44th Fleet
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    markhawkmanmarkhawkman Member Posts: 35,231 Arc User
    edited July 2012
    What do you have? I have a bunch of extra stuff I can give you to help out.
    -=-=-=-=-=-=-=-
    My character Tsin'xing
    Costume_marhawkman_Tsin%27xing_CC_Comic_Page_Blue_488916968.jpg
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    ladyinferno2010ladyinferno2010 Member Posts: 61 Arc User
    edited July 2012
    I have an Odyssey, Galaxy-X and a T5 Excelsior with no equipment. Strangely, I still have all my ground gear. My Commander-something alt is also stripped clean, but still has all her ground gear. Otherwise, I have nothing. :(
    44th Fleet
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    markhawkmanmarkhawkman Member Posts: 35,231 Arc User
    edited July 2012
    Well I gave you a few extra items I had laying around.
    -=-=-=-=-=-=-=-
    My character Tsin'xing
    Costume_marhawkman_Tsin%27xing_CC_Comic_Page_Blue_488916968.jpg
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    ladyinferno2010ladyinferno2010 Member Posts: 61 Arc User
    edited July 2012
    So it's been six days since I gave approval for a character roll back.

    They were nice enough to let me know not to log in until it's been done. Six days ago.

    Excellent service, PWE.
    44th Fleet
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    vinru821vinru821 Member Posts: 0 Arc User
    edited July 2012
    ladyinferno2010 wrote: »
    So it's been six days since I gave approval for a character roll back.

    They were nice enough to let me know not to log in until it's been done. Six days ago.

    Excellent service, PWE.

    Ouch,

    Goodluck!
    :eek:
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    knightheart2knightheart2 Member Posts: 35 Arc User
    edited July 2012
    A what? What does that mean?
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    ladyinferno2010ladyinferno2010 Member Posts: 61 Arc User
    edited July 2012
    Hello ,

    We have received word from the restoration team that they were not able to restore character and we are very sorry for any inconvenience this may cause.

    Thank you for your understanding.
    Customer Support
    Perfect World Entertainment

    So now what? Start over? Bye bye original character with all my old C-store stuff?

    No, I think I'll just kiss STO goodbye. Sorry you sold out Cryptic, I used to be a fan.
    44th Fleet
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    sovereignmansovereignman Member Posts: 0 Arc User
    edited July 2012
    Ugh, that's as canned as it gets.

    This is actually something that's worth throwing bricks at :\

    Hopefully someone can get a 2nd look at this for you LI.
    [SIGPIC][/SIGPIC]
    http://www.youtube.com/watch?v=rMm_VoKkuco - Needs more female relief ops ensign.
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