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Account guard

astantisastantis Member Posts: 0 Arc User
edited July 2012 in The Academy
I registered my account on a wrong email adress ( ymail.ro instead of ymail.com :confused: , i can't acces it )
and now i can't get the One-Time code so I was wondering is any way to close the account guard? I tried on the website but for that i need the one-time code..:D
i submitted a ticket but maybe i can get a answer more quickly:)
Post edited by astantis on

Comments

  • anazondaanazonda Member Posts: 8,399 Arc User
    edited July 2012
    It's easy actually...

    Log into your account here on the webpage.

    (https://my.perfectworld.com/account/sto)

    Go to "change email"

    (https://register.perfectworld.com/account/change_email)

    Change your email

    It should work... Though I am not sure about confirmation and stuff. Might be an issue.
    Don't look silly... Don't call it the "Z-Store/Zen Store"...
    Let me put the rumors to rest: it's definitely still the C-Store (Cryptic Store) It just takes ZEN.
    Like Duty Officers? Support effords to gather ideas
  • astantisastantis Member Posts: 0 Arc User
    edited July 2012
    For that i need to enter that yahoo account for the confirmation ( with .ro ) and i can't since the email doesnt exist, i have tried to create that account but seems like i can only with .com :mad:
  • evremindevremind Member Posts: 1 Arc User
    edited July 2012
    Hey i got the same problem,i registered wrong email. i think u have to abandon that account and create a new one
  • moonrebornmoonreborn Member Posts: 0 Arc User
    edited July 2012
    I got the same issue i put .com not co.uk by accedent now i cant acces it coz of this 1 time verification :\
  • velktravelktra Member Posts: 0 Arc User
    edited July 2012
    anazonda wrote: »
    It's easy actually...

    Log into your account here on the webpage.

    (https://my.perfectworld.com/account/sto)

    Go to "change email"

    (https://register.perfectworld.com/account/change_email)

    Change your email

    It should work... Though I am not sure about confirmation and stuff. Might be an issue.

    Yeah... this doesn't work. It's not sending the verification emails for that either.

    And before you say "it must be your email" it's not. There's no problems with my email account; the problem is on Perfect World's end.

    Filing a ticket likely won't help either; they just gave me instructions to try logging in again and how to disable it. But you need the code in order to get to the subscriptions page in order to do so.
    Demons run when a good man goes to war.
  • astantisastantis Member Posts: 0 Arc User
    edited July 2012
    It seems that i'm not the only one having this problem. So, do we have any chance with the ticket or we have to start all over again?
  • anazondaanazonda Member Posts: 8,399 Arc User
    edited July 2012
    velktra wrote: »
    Yeah... this doesn't work. It's not sending the verification emails for that either.

    And before you say "it must be your email" it's not. There's no problems with my email account; the problem is on Perfect World's end.

    Filing a ticket likely won't help either; they just gave me instructions to try logging in again and how to disable it. But you need the code in order to get to the subscriptions page in order to do so.

    Was trying to help... If you don't need it fine... Your account is screwed, not mine...

    Being rude makes people not want to help you...

    And before you say PW dosen't work, maybe you want to not register with a fake mail next time.
    Don't look silly... Don't call it the "Z-Store/Zen Store"...
    Let me put the rumors to rest: it's definitely still the C-Store (Cryptic Store) It just takes ZEN.
    Like Duty Officers? Support effords to gather ideas
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