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Missing Forum "Feature" - Keeping Folks Honest

bluegeekbluegeek Member Posts: 0 Arc User
I notice that there is no longer any way to report offensive posts, or posts that violate the forum rules. Or if there is, it's well hidden or turned off.

I don't have anything to report at the moment, but I couldn't if there were.
My views may not represent those of Cryptic Studios or Perfect World Entertainment. You can file a "forums and website" support ticket here
Link: How to PM - Twitter @STOMod_Bluegeek
Post edited by bluegeek on

Comments

  • nyniknynik Member Posts: 1,628 Arc User
    edited June 2012
    A report function is not important enough to hold back on releasing new forums.
    Similarly a working parachute is not important enough to hold back on performing a skydive.
  • mustrumridcully0mustrumridcully0 Member Posts: 12,963 Arc User
    edited June 2012
    nynik wrote: »
    A report function is not important enough to hold back on releasing new forums.
    Similarly a working parachute is not important enough to hold back on performing a skydive.
    I think fairer would be to to compare it to releasing a luxury liner without enough rowboats to get all the passengers and crew aboard.

    It has been done, but not generally seen as a wise move that paid off.
    Star Trek Online Advancement: You start with lowbie gear, you end with Lobi gear.
  • naeviusnaevius Member Posts: 0 Arc User
    edited June 2012
    bluegeek wrote: »
    I notice that there is no longer any way to report offensive posts, or posts that violate the forum rules. Or if there is, it's well hidden or turned off.

    Clearly reflecting the fact that there are no more offensive posts in the New Order Forums.

    We have always been at war with Eastasia.
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  • beezle23beezle23 Member Posts: 0 Arc User
    edited June 2012
    I think fairer would be to to compare it to releasing a luxury liner without enough rowboats to get all the passengers and crew aboard.

    It has been done, but not generally seen as a wise move that paid off.

    And the lack of ignore functionality = no life jackets.

    And, oh hey, the "infraction" system is gone = the helmsman has narcolepsy.

    I'm really, really tempted to start an intentional (but not especially serious) flamewar thread.
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  • ashleyaddictionashleyaddiction Member Posts: 339 Arc User
    edited June 2012
    The report function was removed on all PWE forums a while ago as it was heavily abused. It never made it back onto the forums again. Also, the reports function only works for administrators (the community team) and not moderators, as moderators cannot ban or suspend accounts, they can only edit content and issue infractions.
  • mikewendellmikewendell Member Posts: 0 Arc User
    edited June 2012
    The report function was removed on all PWE forums a while ago as it was heavily abused. It never made it back onto the forums again. Also, the reports function only works for administrators (the community team) and not moderators, as moderators cannot ban or suspend accounts, they can only edit content and issue infractions.

    Just to follow up on that, one of the tickets I sent in brought that up. I was told we are now supposed to manually PM the moderatorswith a report.
  • bluegeekbluegeek Member Posts: 0 Arc User
    edited June 2012
    Just to follow up on that, one of the tickets I sent in brought that up. I was told we are now supposed to manually PM the moderatorswith a report.

    And how are you supposed to do that when they don't show a list of moderators anywhere?

    (I know that there is a post that says who they are, but you have to know where to go look for it. Also kind of assumes that our community moderators on the old forums are still moderators on the new ones...)
    My views may not represent those of Cryptic Studios or Perfect World Entertainment. You can file a "forums and website" support ticket here
    Link: How to PM - Twitter @STOMod_Bluegeek
  • anazondaanazonda Member Posts: 8,399 Arc User
    edited June 2012
    Well... I can tell for a fact that the moderation works very effectively right now...

    10 mins ago there was a post harassing DStahl... now it's gone... Deleted... It's not even locked as they used to be.
    Don't look silly... Don't call it the "Z-Store/Zen Store"...
    Let me put the rumors to rest: it's definitely still the C-Store (Cryptic Store) It just takes ZEN.
    Like Duty Officers? Support effords to gather ideas
  • mkilczewskimkilczewski Member Posts: 284
    edited June 2012
    It's on! Flamewars are on! Smoke 'em, if you got 'em!
  • bluegeekbluegeek Member Posts: 0 Arc User
    edited June 2012
    anazonda wrote: »
    Well... I can tell for a fact that the moderation works very effectively right now...

    10 mins ago there was a post harassing DStahl... now it's gone... Deleted... It's not even locked as they used to be.

    I saw that one... I'm not the Cryptic defender I used to be, but I've gotta say that's one thread that deserved annihilation.

    But that thread screamed for the whamhammer... it was an in-your-face and very visible violation.

    Can't understand how people let themselves get outraged over a game and lose it like that. When I got to that point last year I quit. When my objections went away with the F2P release, I came back. If I get mad in the forums, I take a break and don't look at them for a few days.

    The point's to have fun, not to raise the blood pressure. Which is why we do need effective troll-control measures like knowing how to report stuff.
    My views may not represent those of Cryptic Studios or Perfect World Entertainment. You can file a "forums and website" support ticket here
    Link: How to PM - Twitter @STOMod_Bluegeek
  • anazondaanazonda Member Posts: 8,399 Arc User
    edited June 2012
    bluegeek wrote: »
    I saw that one... I'm not the Cryptic defender I used to be, but I've gotta say that's one thread that deserved annihilation.

    But that thread screamed for the whamhammer... it was an in-your-face and very visible violation.


    Can't understand how people let themselves get outraged over a game and lose it like that. When I got to that point last year I quit. When my objections went away with the F2P release, I came back. If I get mad in the forums, I take a break and don't look at them for a few days.

    The point's to have fun, not to raise the blood pressure. Which is why we do need effective troll-control measures like knowing how to report stuff.

    Oh I agree... At the very least he could have been polite and significantly more diplomatic.

    Angry or not... It dosen't give them the right to be idiots. This guy was WAY over the top with his post.

    Im gonna wait a little... If moderation is as effective from now on as it was with that particular thread, I see little reason for a report tool. if not... yea... bring it back.
    Don't look silly... Don't call it the "Z-Store/Zen Store"...
    Let me put the rumors to rest: it's definitely still the C-Store (Cryptic Store) It just takes ZEN.
    Like Duty Officers? Support effords to gather ideas
  • bluegeekbluegeek Member Posts: 0 Arc User
    edited June 2012
    anazonda wrote: »
    Im gonna wait a little... If moderation is as effective from now on as it was with that particular thread, I see little reason for a report tool. if not... yea... bring it back.

    Don't see how it can be that effective all the time. The thread was addressed to a Dev, the EP for crying out loud, and the very first post was a clear infraction. Very noticeable, easy to spot, and no context needed to establish the fault.

    Contrast that with a less visible thread, not directed at a dev, where the post is not strictly relevant to the thread itself and may not even be a personal attack, just offensive.

    If there's no official moderator listed, you can't know who to PM... aside from maybe Brandon, and I can just imagine how much stuff he has to wade through in a given day.

    Depending on the nature of the offense, I guess I'd try the civil way first... PM or respond to the offender and politely ask them to retract before I go to the trouble of seeking out a mod. If I get flamed in response, then I'll know there's no point in reasoning and seek a resolution accordingly.

    EDIT: Actually, I just realized you can't PM folks unless they let you. If privacy's turned on, you get nowhere.
    My views may not represent those of Cryptic Studios or Perfect World Entertainment. You can file a "forums and website" support ticket here
    Link: How to PM - Twitter @STOMod_Bluegeek
  • mikewendellmikewendell Member Posts: 0 Arc User
    edited June 2012
    anazonda wrote: »
    Im gonna wait a little... If moderation is as effective from now on as it was with that particular thread, I see little reason for a report tool. if not... yea... bring it back.

    That's probably what they're looking at. Some of the forums I've moderated on, it was assumed by the pointy haired bosses that the mods were supposed to be all knowing and all aware of what was happening in the forums and there was no interaction on the users part for moderation.

    Of course I had three users with sig images that went upwards of three weeks without any response on reports on the old forums....
  • askrayaskray Member Posts: 3,329 Arc User
    edited June 2012
    That's probably what they're looking at. Some of the forums I've moderated on, it was assumed by the pointy haired bosses that the mods were supposed to be all knowing and all aware of what was happening in the forums and there was no interaction on the users part for moderation.

    Of course I had three users with sig images that went upwards of three weeks without any response on reports on the old forums....
    Remember, moderators don't respond to anyone directly. What you may have reported, may have been looked at (within 3 weeks honestly was looked at I am sure of it =P) and their own decision was made on it.

    Besides that folks, you need to remember that mods are volunteers for starters but they're also human. Mods can only look at forums so much during a day/week hehe.
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
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  • mikewendellmikewendell Member Posts: 0 Arc User
    edited June 2012
    askray wrote: »
    Remember, moderators don't respond to anyone directly. What you may have reported, may have been looked at (within 3 weeks honestly was looked at I am sure of it =P) and their own decision was made on it.

    One of these was a 700 x 500 image that was still there after being reported a number of times. Even asked if it was being allowed. I have never been on a forums where I wasn't allowed to interact with a reporter. In fact on some of them, it was encouraged. If they aren't here, well it's just yet another example of how out of touch these folks are in this forum.

    I know they're volunteers. I covered my past moderator history in another thread.

    edit: You also don;t tick off those trying to help you doing your "job". Learned that a long time ago as well.
  • tobogontobogon Member Posts: 12 Arc User
    edited June 2012
    The old system was flawed but would have been a good start had it not been neglected.
    The new system is less about user rights and more about them wanting complete say over what is posted here.
    Though the lack of report feature is a bit TRIBBLE in that aspect

    on second thought ... it might just be plain laziness
    This space for rent
  • jkstocbrjkstocbr Member Posts: 0 Arc User
    edited June 2012
    The ability to report with a click, or Ignore users was kinda handy. I have already seen some vile posts recently that would have resulted in bans on the old forums. Example
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