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Forums > Home› The Foundry for Star Trek Online› The Foundry for Star Trek Online - Discussion & Feedback

Save not working...

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited December 2010 in The Foundry for Star Trek Online - Discussion & Feedback
Well after a VERY frustrating morning I need to ask if anyone else is having this issue?

I published a very rudimentary mission yesterday and spent this morning making changes.

I hit save after almost every single change to make sure I didnt lose anything.

I got a disconnect and when I went to go back to work EVERYTHING was gone and it was back to my original publish. I thought MAYBE i didn't hit save (thought I know I did) and get back to work.

I DOUBLE check to make sure that I am saving after each change this time. I've added many new mobs and a new ground map as well with tons of objectives. I am making sure to save after EVERY change. DC happens again and I know I am ok since I KNOW I saved.

Everything is back to the original publish!

I hope this gets fixed quick as this is a KILLER! I spent basically 2 hours working and all for naught.

Anyone else in this boat?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2010
    Same here, just spent last few hours altering the maps, adding new objectives. I did save on a regular basis but when I tried to test a map I got an interal server error. Came out, logged in and my project was at the same state as earlier today.

    Frustrating, but it is a beta test... :rolleyes:

    Just to be sure, I had quit and loaded in again earlier today at a save point after the one I have now.... wonder if a server roll back has occured....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2010
    I also experienced this problem. Exactly as you described. Saved a rudimentary version to test out the first couple of encounters. Finished up working on it later and played it through to the end. Noticed some dialogue errors so I backed out to edit but when I tried to replay it I got an internal server error. Relaunched, and still got the internal error so I deleted my foundry character & created a new one. The mission was still there but it had reverted back to the original save. The entire second half of my mission was gone.

    It is a frustrating issue but this is what Beta is for. Just try to identify what may be causing it and try to reproduce it for a comprehensive bug report. The Devs need that info if they're going to hammer it out.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2010
    -One- wrote: »
    I also experienced this problem. Exactly as you described. Saved a rudimentary version to test out the first couple of encounters. Finished up working on it later and played it through to the end. Noticed some dialogue errors so I backed out to edit but when I tried to replay it I got an internal server error. Relaunched, and still got the internal error so I deleted my foundry character & created a new one. The mission was still there but it had reverted back to the original save. The entire second half of my mission was gone.

    It is a frustrating issue but this is what Beta is for. Just try to identify what may be causing it and try to reproduce it for a comprehensive bug report. The Devs need that info if they're going to hammer it out.

    Agree,

    I just wanted to make sure it wasn't just something on my end.:)

    I'm really enjoying the foundry and all the tinkering one can do but man it was disheartening to flesh out the space part, create and work on an entire ground mission only to have it all gone. :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2010
    The same thing keeps happening to me. I keep losing all my work even though I've been saving regularly.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2010
    Same here :(

    Save bug.

    Despite my backups, I have repeatedly put everything back in days. I had to spend hours because of it. It's demoralizing. :eek:

    This bug should no longer be on the holodeck server. It is a chasm in time.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2010
    It's demoralizing and data loss issues were originally what kept the devs from pushing Foundry to Tribble. (a bug-based data loss issue is what held-up Foundry before Thanksgiving, if I recall).

    However, this issue is caused by the server being over-whelmed, assuming saving is done server-side. It gets worse too: an unstable environment means everyone is saving more frequently (meaning more calls to the server). This compounds the issue: more calls, more data loss, more saves, more calls, more data loss, etc.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2010
    Darren_Kitlor wrote:
    It's demoralizing and data loss issues were originally what kept the devs from pushing Foundry to Tribble. (a bug-based data loss issue is what held-up Foundry before Thanksgiving, if I recall).

    However, this issue is caused by the server being over-whelmed, assuming saving is done server-side. It gets worse too: an unstable environment means everyone is saving more frequently (meaning more calls to the server). This compounds the issue: more calls, more data loss, more saves, more calls, more data loss, etc.

    Ugh!

    Is there a work around?

    I had a couple of ideas that really would add to my story but I honestly cant bring myself to go in and do it knowing that its not going to take.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2010
    Jacoben wrote:
    Ugh!

    Is there a work around?

    I had a couple of ideas that really would add to my story but I honestly cant bring myself to go in and do it knowing that its not going to take.
    ZeroniusRex said she's testing a patch for these issues Monday morning.

    Cross you fingers, knock on wood. :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2010
    I give up.

    After trying for 12 hours now to make one mission. I give up. I keep having to remake the same bit over and over and over again.

    I save regularly, but then the dreaded "Disconnected from Server" message appears at random and all my stuff is lost.

    It didn't save anything I did at all. And when I try to load up the mission again it tells me there's an autosave available - but that is an even earlier version than what I get when I click to discard the autosave!

    Everytime it disconnects, it ignores any saves I made and goes back to the version I started yesterday when Foundry was semi-working OK. Which is basically an empty map with no dialogue.

    Every time I start the launcher too, there's a strange patch every time I log in - a small one that does a few KB for about 2 secs and then lets me Engage.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2010
    let me say it again:
    ZeroniusRex said she's testing a patch for these issues Monday morning.

    Cross you fingers, knock on wood. :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2010
    Just thought I'd offer a word of advice. I was having issues with crashes during saving or testing maps when I was blazing through at lightning speed doing everything. I've had less problems when I've taken latency into account and waited a few seconds in between making a change and hitting "Save" or "Play Map" or "Return to Editor".

    Might be coincidence or it might be that it needs a few seconds in between everything due to latency.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2010
    Any word on this?

    I jotted down some more ideas for part 2 but I wasnt able to finish part one yet.

    Id love to get in and work but I dont want to if i cant save.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2010
    Answered my own question, Save still not working. :(

    I'll keep jotting down I guess.

    Love what this has the potential to become though.
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