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Forums > Home› Feedback› Klingon Discussion

cannot zone into Any cluster...

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited August 2010 in Klingon Discussion
is it just me or are all the clusters inaccessable?? klingon or starfleet.. i havent been able to do a cluster in a very long time...
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2010
    think there might be a server problem, I cant even get past the login screen
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2010
    I've had the same issue for a few days but I read in another post that someone had fixed this by deleting the Dynamic.Hogg file in your Star trek Online/Live/Piggs folder , worked for me .
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2010
    I don't think I've had this problem. I have gotten a Fatal error that booted me from the game a few times but aside from a few things like that I've been able to get my exploration dailies done. I hope you get whatever it is sorted out.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2010
    Having the same problem, each attempt I have to shut down the game, and start my character in a safe zone. Reported multiple times, and no response from Cryptic.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2010
    Cryptic's last official response on this issue was that it was user error, a problem with peoples' firewalls, and as such, it's doubtful they'll ever bother to fix it.

    Oddly enough, the people who have deleted the dynamic.hogg file have had few to no reported problems since doing so.

    Where did that dynamic.hogg file come from?

    Oh right ... user error. firewalls. not a cryptic support issue at all.

    :(:o:(:eek:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2010
    You know...I did a search for the dynamic.hogg and it is not on my computer, and I still cannot
    zone into clusters....

    So, what is the next fix I should try?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2010
    Dynamic.hogg has to be on your computer. I just renamed mine to something else and it fixed the problem I was having with this and the client created a new dyanmic.hogg file.

    Look in the: Star trek Online/Live/Piggs folder
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited August 2010
    superchum wrote: »
    Cryptic's last official response on this issue was that it was user error, a problem with peoples' firewalls, and as such, it's doubtful they'll ever bother to fix it.

    Oddly enough, the people who have deleted the dynamic.hogg file have had few to no reported problems since doing so.

    Where did that dynamic.hogg file come from?

    Oh right ... user error. firewalls. not a cryptic support issue at all.

    :(:o:(:eek:

    Funny you say that. Several days back, the game was running fine. During a gaming session, things were great. I got a new exploration mission and attempted to zone into the mission. Game ended up booting me to the login citing it couldn't get the server address.

    At no point was a firewall involved except at my router and it's never cared one way or another about STO. Game has never given me this issue before.

    I deleted the dynamic.hogg file and voila! The game works again and I can zone in. Interestingly, the more missions I go into, the LARGER dynamic.hogg gets. I'll bet it got some corrupted data inserted into it and when I tried to zone into an exploration mission, the client read the bad data and crapped out.

    Besides, even telling the router's firewall to allow all traffic regardless of source for my laptop (where I play STO) made no difference. Even a naked direct connection made no difference. AV was fully disabled too when I was testing those 'suggestions'.

    Yet deleting a client generated file that apparently grows the more missions you do worked flawlessly with all my normal security measures in place.

    /sarcasm on
    Yep, that certainly means it's a user's firewall or AV. Certainly can't be an intermittent bug in the client putting bad data in a file...
    /sarcasm off
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