fraps mabye, easiest way without any extra programs is have it on screen and press Print screen button on your computer.
open ms paint and hit paste, this will copy the screen you were looking at, then you can send that or crop the image down as I did for my avatar pic.
I'm having a lot of trouble with taking screenshots too. Is there any alternate way besides the printscreen button? Maybe my printscreen button is buggy.
Where are these screenshots supposed to end up? Maybe I am taking them and not realizing it.
I used the console commands /screenshot_ui and /screenshot_ui_jpg - assuming they haven't been disabled, they will take screenshots with the HUD included.
Paste it into Paint. Works for me. I always get the GUI in my screenshots if I do it like that. Especially if you do it before the game fully renders (i.e. just after alt-tabbing back in).
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open ms paint and hit paste, this will copy the screen you were looking at, then you can send that or crop the image down as I did for my avatar pic.
Where are these screenshots supposed to end up? Maybe I am taking them and not realizing it.