test content
What is the Arc Client?
Install Arc
Options

100's of spammers taking up game slots when thee's a queue

SystemSystem Member, NoReporting Posts: 178,019 Arc User
So there's a queue to get in the game and there are 100's of spammers either spamming in zone chat throughout the game and some directly sending PST's to people.

I seriously thing that Cryptic needs to dedicate a GM to log into game and kick/ban those people from the game right now. Sure they're going to make a new account and come right back, but they'll have to sit in the queue along with everybody else and then they'll get kicked/banned as soon as they start spamming again.

I know this isn't a solution but if it frees up 100 slots for legit players to get into the game and have it lag free than I say it's worth the effort.
Post edited by baddmoonrizin on

Comments

  • Options
    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I didn't even know Cryptic had a CS department.
  • Options
    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    AidenPryde wrote: »
    I didn't even know Cryptic had a CS department.

    Well I opened a ticket 4 days ago and it got answered last nite so they have somebody there.
  • Options
    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Hey, those spammers payed for the right to do so, if they wanted to be playing they would but obviously it's more fun for them to spam!

    Cryptic doesn't care since you buying energy credits=you spending them in game=it ends up in their pocket anyway. And as long as those spammers are paying for accounts it's really just like cryptic is getting to double dip on the profits.
  • Options
    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    hatemenow wrote: »
    Hey, those spammers payed for the right to do so, if they wanted to be playing they would but obviously it's more fun for them to spam!

    Cryptic doesn't care since you buying energy credits=you spending them in game=it ends up in their pocket anyway. And as long as those spammers are paying for accounts it's really just like cryptic is getting to double dip on the profits.

    The problem with that logic is that spammers will only be here as long as there are buyers for the TRIBBLE they sell. If legit players leave the game because of the queue/lag/disconnects than the spammers will just follow them to the next game.

    The key is to get rid of the spammers to make way for legit players that don't break the EULA.
  • Options
    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Tickets to the front of the queue will be available as additional DLC that costs extra. Just going to have to deal. Is this not bold for you?

    :eek:
  • Options
    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    They don't seem to be taking the spammers seriously.
  • Options
    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Honestly, I think the simplest solution to the spammers is: No trial period, (Without a trial invite from CE, or something like that), and any account that spams gets banned outright, that way they'd have to keep buying new keys to spam.. Then again it does kinda punish people that want to trial play.. =/

    I guarentee 95% of spammers are on trial accounts though.
  • Options
    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Every day, I log into my account and play a little, and enjoy what I play. I love this game to pieces... What I don't love is the idiots intent on trying to ruin the in-game economy and to annoy the hell out of people who just want to play the game. I speak, of course, of those morons spamming the messages that read something like, "100K=$15 ! Powerleveling 1-10!" and other such nonsense, all advertising for the same site, which currently escapes me, since I delete the messages from my account mailbox as soon as I get them. The idiots who keep spamming these messages in-game are unwanted.

    I agree that there needs to be some kind of policing of the general populace of the game, looking for people who aren't playing the game and tossing them offline, temporarily or permanently.

    I understand there was some law passed some time ago that declares online in-game money as a form of digital property, and allows for it to be sold for real money. Since the Internet doesn't have any particular jurisdiction, they go by everybody's laws, and because of this newish law, people who just want to play their game (whether it be WoW, Aion, STO, CO, CoH, etc) have to put up with these idiot spammers.

    What's even worse is that some people take them up on this offer, which encourages them, which makes it worse! *Fvadt ataehkh uvhae hnoiyikar!* (rough translation from Romulan - Damn filthy cheating weasels!) (yeah, I'm a geek, but I've got a lot of time on my hands, so what else do I do but study facets of what I like?)

    Technically, Cryptic can't really do anything to these users due to this law. Unless they can somehow link their actions to directly breaking their Terms of Service and/or the Terms of Use. Regardless of whether these spammers actions appear to be lawful according to that stupid law, the game's Terms of Service is set by Cryptic, and as the old phrase for any place of business I've ever stepped into; "We have the right to refuse service to anyone." There's got to be some kind of wording in the rules to allow Cryptic to crack down hard on these users taking up server space and annoying everyone else with their unwanted spam.

    Grawr.

    And to address that these spammers may be playing the game the way they want to...? They are not playing the game. They are offering a service to other players, to either give players a large boost in in-game cash, to powerlevel them, or both. But they are doing this for a profit to themselves. Since a monthly subscription costs $15 (roughly), and that's what they keep asking for as their price, all they need do is sell twice a month, and they make their money back and then some. If they stopped after this small profit, that might be one thing... but they're doing it to make as much money as possible. What I and the majority of players may feel about this is that it's exploiting a legitimately run source of fun that is someone else's intellectual property for their own benefit. In a sense, if the minimum of two people per month, per spammer buy in to this disgrace, that steals money from Cryptic. Normal players have to go to their own efforts, sometimes great lengths, sometimes just a little harmless grinding, to get the kind of in-game money these services offer. It takes time, and time equals money for Cryptic. The same goes for leveling up, power-leveling or otherwise. When a non-Cryptic entity offers a service which reduces the amount of time any player may use the game to get the in-game benefits of higher level and/or large amounts of wealth, that is directly taking subscriptions from the pocket of Cryptic. They never see a dime of the $15 fees these jokers are charging, because it's not a service offered by them.

    It would be different if such a service were directly offered by Cryptic, but if it were, it would most certainly be for more than $15 to get power-leveled more than 10 levels, or to get 100K in-game money. But this isn't offered, so the game is hemorrhaging money as long as these weasels remain in operation.

    Bottom line; they are an annoying presence to the people who just want to play the game, and they can cause a loss of month-to-month subscriptions when players have gotten the levels they want and done what they want to in the game with their higher levels and stop playing, as many people do with MMORPGs. Not everyone picks a game and sticks with it.

    Proposed solution: Create a moderator Task-Force or a Watchdog Protocol for the game (or both) to monitor the Private Message system in STO for users with random letters for names sending out copious amounts of messages of the exact same size (not reading the messages, but monitoring who sent them, and how many were sent, so privacy is still maintained for normal messages from normal people), as well as monitoring in-game chat-logs for similar advertisements. As soon as offenders are identified, ban-hammer their butts out of the game. In addition to this, monitoring of large transactions and tallied amount of transactions in a given day. Once it's established that a user is giving out copious amounts of in-game money to many people without receiving anything in return in-game, these users receive the Ban-Hammer, and the users who received these transactions either receive the same ban-hammer, or some other form of punishment for using these services.
    As a work-around for players who are legitimately giving these large sums away to other users (a birthday present, the donator is leaving the game and wants to give someone their assets, etc); send a message to in-game moderators or the STO Customer Service group that alerts them of this impending large transaction, so that when it is flagged, it can be ignored (whether it's a Task-Force or a Watchdog program), and the users involved don't get punished for just being nice to each other.
    It may only make a small dent in the amount of spammers (because these hnoiyikar are persistent, if nothing else), but that makes room for at least a few players who actually want to play the game.

    /rant
  • Options
    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Simply because I wish to increase awareness about the issue and see how many people agree with my proposed solution and/or can or will make better suggestions for the issue; I am "double posting" to bump this thread back to the top of the list, for visibility only.
  • Options
    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    there isnt an ingame economy to ruin, since there is NO (none at all) moneysink...I am lvl35 atm and having the best available stuff and over 1 million credits...but they have no use, no meaning...so there shouldnt be a huge market for goldselling anyway
  • Options
    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    If you're level 35 at this point, after less than a week past official release, then you must be more than an average gamer. For players like you, this issue isn't really much of an issue.

    The in-game economy I speak of isn't the store prices, or the value of the in-game cash to these store items, but rather the Exchange. It's where players trade items for in-game cash, and the more cash there is flying around, the higher some things may cost. And there are some items that are just rare enough that they can only be found on the Exchange, which means that those items will end up being priced far too high due to the inflation effect of too many people with too much money.
  • Options
    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    but almost everything can be obtained through badges anyway...and if you buy energy credits for cash just to get a blue phaser array or something that provides you lulzy 0.1% accuracy more than the green phaser array (the damage is the same mind you) then you have a serious problem
  • Options
    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Eh. In truth, my main gripe about the Spammers isn't the effect they have on the in-game economy (or as you point out, the lack of it), but their mere presence. They take up valuable slots in the server that players who want to actually play could be using, instead of waiting in the Queue for however long they might wait.

    Again, that's not terribly a huge issue, but it is an issue, nonetheless. This is, really, my only gripe with the game. Otherwise, I love the whole thing, and want to keep playing it, through multiple types of characters.
  • Options
    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Rukii wrote:
    Honestly, I think the simplest solution to the spammers is: No trial period, (Without a trial invite from CE, or something like that), and any account that spams gets banned outright, that way they'd have to keep buying new keys to spam.. Then again it does kinda punish people that want to trial play.. =/

    I guarentee 95% of spammers are on trial accounts though.

    What if trial accounts are limited to 10 messages an hour? That's enough to ask a question, but not enough to spam. Paying customers should be banned without refund.
This discussion has been closed.