First.... NPCs not having the right rank. Was talking to Commander something or other at SB 114... yet his rank showed he was just an Ensign. Plus there's one mission where you have to help an NPC captain clear the area... he's in a Tier 2 (lt. cmdr) escort... but has an Ensign rank....
Another thing... letting us choice the generic security officers that beam down with us. I was toying with the idea of making an Andorian Captain that has an all Andorian crew... kinda like that one ship mentioned in DS9 that had an all Vulcan crew... that plays baseball.....
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Oh that's easy, just recruit enought BOFFS to fill your ground team. Currently all my BOFFS are unknown race, male.
They're all bald, twichy stance, dark blue skin and all black clothes. I call them the Blue Man Group.