Didn't get credit for Pahvo event.

So I did the event on the 7th and 8th. On the seventh, it didn't give me credit for the daily play - it said daily completed, but still showed me at 0/14 progress. I did get the 50 campaign points. On the 8th, I did get the daily completed, but still only says 1/14. Did not get any more campaign points so still at 50.

On her account, my daughter has done it both days and has 2/14 progress and 100 campaign points.

Does this often happen with events. Is there any way to get my one day progress back?

Comments

  • westmetals
    westmetals Member Posts: 8,252 Arc User
    edited May 2020
    Is there any way to get my one day progress back?

    No, but the event lasts for seven days longer than is necessary to complete the project, so if you miss a day or even a few, you're still okay.

    Note that it's not a "sometime today" thing like endeavours, that resets at a fixed time. It's a 20 hour cooldown.

    As for not getting progress on the campaign today... the two events have two separate cooldown timers (although they SHOULD be triggered by the same activity and are the same length) and it's POSSIBLE that when you did the event today, that one was still counting down from yesterday's progress.


  • gileslestrade
    gileslestrade Member Posts: 79 Arc User
    It wasn't that. I made sure the time out was done before I did it on the 8th. What struck me as odd was it did say daily completed, but still left me at 0/14.
  • tagen
    tagen Member Posts: 458 Arc User
    Not having it count on the 2nd day would be easier to understand as a timing issue, but on the 1st day of the event?

    The only thing I can think is that if you did it right as the event started, maybe too many people were still hitting the servers all at once when they came back up and something was lost in the communication.

    Whatever the case, as was noted above there are 7 "extra" days in the event. I have not had issues getting the daily credit, but I am in the habit of having that event page open before I accept the rewards at the end of the TFO. Just to double check that the daily is available and registers properly.
  • leemwatson
    leemwatson Member Posts: 4,624 Arc User
    This happened to one of my fleet-mates. The new event didn't reset the Daily timer. That is why.

    Also, check your timer on your Campaign II progress. It's possible this is out of sync.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • gileslestrade
    gileslestrade Member Posts: 79 Arc User
    I understand there is extra time to complete the 14, but I don't pay for zen and I'm trying to maximize the bonus dilithium for re-doing missions after completing. I did it today and now I'm at 2/14 with 100 campaign points.
  • seaofsorrows
    seaofsorrows Member Posts: 10,893 Arc User
    Just happened to me, did the space one.. got the credit toward the Lobi event, but no daily progress. I have done it 3 times and I am at 2/14.
    animated.gif
    Discovery is good, it's you that sucks.
  • tagen
    tagen Member Posts: 458 Arc User
    For the people who had trouble, what platform are you on?
    I am on PC and have done 3 days with credit each day.
  • meimeitoo
    meimeitoo Member Posts: 12,395 Arc User
    I wonder -- and no longer hypothetically -- would it really kill them to TEST their sheet every once in a while?!
    ChCDpuh.jpg
  • tagen
    tagen Member Posts: 458 Arc User
    meimeitoo wrote: »
    I wonder -- and no longer hypothetically -- would it really kill them to TEST their sheet every once in a while?!

    I'd agree that is a good idea, but in this case since it is not broken for everyone (unless it is broken only on a specific platform), even a test might not have helped.
    If we can find some common factor that caused the event credit to glitch maybe we can find a way to avoid the problem, though.
  • keepcalmchiveon
    keepcalmchiveon Member Posts: 4,008 Arc User
    im on PC and have completed 3/14. no issues here.
    meh

  • seaofsorrows
    seaofsorrows Member Posts: 10,893 Arc User
    edited May 2020
    The worst part is that when it doesn’t give you the credit, it still triggers the 20hr cool down so you can’t even run it again.

    I did the space map on PC. I did space on Thursday, Ground on Friday.. got credit for both. Space map today, no credit but did get the credit toward the lobi event.

    I am wondering if maybe I left the map before the final update.. I‘ll see how it goes tomorrow.
    animated.gif
    Discovery is good, it's you that sucks.
  • tagen
    tagen Member Posts: 458 Arc User
    The worst part is that when it doesn’t give you the credit, it still triggers the 20hr cool down so you can’t even run it again.

    I did the space map on PC. I did space on Thursday, Ground on Friday.. got credit for both. Space map today, no credit but did get the credit toward the lobi event.

    I am wondering if maybe I left the map before the final update.. I‘ll see how it goes tomorrow.

    When you run it, see if you can get screenshots of the event panel before and after you accept the TFO reward. Also, for the "after", if you can include the text in the chat window that should include a notation about the daily credit.

    (At the very least, based on the "car stops making the noise when you bring it to the mechanic" rule, the problem may never happen again while you are trying to grab evidence of it. ;) )
  • leemwatson
    leemwatson Member Posts: 4,624 Arc User
    meimeitoo wrote: »
    I wonder -- and no longer hypothetically -- would it really kill them to TEST their sheet every once in a while?!

    They DO test everything before release, but it's a different server on a different build. It might even have worked perfectly on their build. Bugs happen, they will ALWAYS happen, especially when adding things nearly every week.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • ltminns
    ltminns Member Posts: 12,481 Arc User
    I could understand if the Event Progress was OK but the Lobi Progress was borked. That would remove any chance of someone getting to 2,800 on Monday, getting the 'free' 1,000 Lobi, and getting the Jem'Hadar Assault Ship. ;)
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
  • gileslestrade
    gileslestrade Member Posts: 79 Arc User
    tagen wrote: »
    For the people who had trouble, what platform are you on?
    I am on PC and have done 3 days with credit each day.

    OP here. I'm on XBOX one.
  • keepcalmchiveon
    keepcalmchiveon Member Posts: 4,008 Arc User
    completed todays... 4/14
    so far so good for me that is.

    i double check before leaving, and after i get back to sec space. i also stay for about 20 secs after the mission is completed.
    meh

  • echatty
    echatty Member Posts: 5,719 Arc User
    Didn't do it today, but did it Friday and yesterday over five different accts and all have 2/14 and ship progress as well. I'm on PC.
    Now a LTS and loving it.

    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.

    xp8s7wd.jpg
  • seaofsorrows
    seaofsorrows Member Posts: 10,893 Arc User
    Worked fine today, just the one day it didn’t work for whatever reason. Hopefully it doesn’t happen again.
    animated.gif
    Discovery is good, it's you that sucks.
  • ltminns
    ltminns Member Posts: 12,481 Arc User
    I just double-checked and I am correct for the Event (10/14, used 7 Legacy Tokens and still have to run it today). I am also correct for the Mega-Event (1,900).
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
  • gileslestrade
    gileslestrade Member Posts: 79 Arc User
    I only had the problem on the first day. It has given me proper credit for both current event and campaign for the last 3 days.
  • seaofsorrows
    seaofsorrows Member Posts: 10,893 Arc User
    At this point, I will just assume it was a fluke thing. If it wasn't, then seems like this would be a bigger issue so I am just going to suck it up and do one extra day. Hopefully it goes well the rest of the way.
    animated.gif
    Discovery is good, it's you that sucks.
  • thorboden
    thorboden Member Posts: 2 Arc User
    How can you check your progress? Everything I find online doesn't currently work. Sorry for the noob questions but after all I am one lol
  • tagen
    tagen Member Posts: 458 Arc User
    edited May 2020
    thorboden wrote: »
    How can you check your progress? Everything I find online doesn't currently work. Sorry for the noob questions but after all I am one lol

    On the journal there is a tab called "Events". On the left side you should see the listings of events that are running or have recently run.

    The Featured event is Pahvo right now and there is also the multi-event campaign.

    For Pahvo, just look at the bar to see x/14 where x is the number of days of progress you have.
    For the campaign, it will show a total progress number on the bar. You get 50 progress points for each day an event in the campaign is completed.

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  • thorboden
    thorboden Member Posts: 2 Arc User
    Thank you so much I find it! I sure do appreciate your help!
  • gileslestrade
    gileslestrade Member Posts: 79 Arc User
    So hiding in the inventory of one of my characters was a TFO commendation. Not sure what from, perhaps the first contact day event. Anyway, I used it to buy back the day that they short changed me.
  • ltminns
    ltminns Member Posts: 12,481 Arc User
    Not First Contact, that was a different Token.
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns