I clicked 'Random' queue and just had my worst run of this TFO to date. Two players left basically immediately. One was afk, disconnected, came back, then left. The last player just died repeatedly and did not even start running Hawking particles until the last protomatter facility. I basically had to solo it and it took at least half an hour which means I should have just eaten the leaver penalty and save myself the headache.
A TFO on normal difficulty that makes people leave in spite of whatever penalties are levelled at them is not good in a game. People would rather stop playing your game for half an hour, rather than do that TFO.
I have some suggestions.
Firstly is the enemy respawns. They respawn too rapidly in such large numbers as to not allow players any breathing room to gather particles.
Secondly is perhaps the Tzenkethi themselves. I believe it is unbalanced and unfair for any faction to have both a high amount of damage output and an extremely sturdy tank unless facing Exotic Damage players. Their turtle tank also invalidates flanking/raider mechanics. I'm fairly certain a Tzenkethi battlegroup can defeat any other faction in an NPC straight fight. If their turtle tank is their distinguishing feature then at least reduce their damage? I have little hope for this since requests to have this faction toned down have always been ignored...
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It is also not difficult to run particles in a larger, slower ship provided that you have full power to engines and evasive maneuvers, emergency power to engines, and attack pattern omega ready. It also helps to have all three points in impulse expertise for captain abilities (cruiser captains should have this anyways). Having a cloak also helps avoid getting trapped in red-alert.
All that said, it can be difficult if your team is full of captains that don't know what they are doing.
Please correct me if I am reading your post wrong.
Making a TFO that can only be accessed by players with pilot ships goes against the fundamentally F2P basis of STO since pilot ships cost zen. Not to mention the fact that not everyone likes/wants to fly pilot ships. TFOs should be designed so that they are playable and enjoyable by anyone with a decent build. This is not to say that a given TFO can't be more suited to a particular build, in fact this encourages players to experiment with their builds.
I like Gravity Kills the way it is because I know how to play it successfully on my characters. But I also agree that it could be "toned down" a bit when it comes to the spawn rate.
Side note: It just tickles me to use TBR to push the Tzenkethi ships into the black hole. =D
You might need to boost your CtrlX to make TBR more effective. As a sci captain I have not problem flinging the tzenkethi ships into the black hole with TBR. There is a critical threshold though, and I thought it was the same as the point at which players get the warp out prompt, but I may be wrong. This is particularly satisfying with the dreadnought at the end of the mission.
Prevailing impulse engines help a lot here (with multiple heals).
It goes pretty fast if people focus on particles.
We didn't finish before the mission timer (optional), but weren't that far off.
Just needed another captain to be gathering particles.
I did remind everyone this time at the beginning that gathering particles helps finish the mission faster.
Or this group already knew what they were doing.
What I do have a problem with however is the Iconian Sphere mission, that's just awful. lol.