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Forums > Home› Feedback› Federation Discussion

Website: Code Redemption page is incorrect

kenjilumkenjilum Member Posts: 7 Arc User
in Federation Discussion
https://www.arcgames.com/en/games/star-trek-online/news/detail/11078423
Redemption Instructions for PC
Go to StarTrekOnline.com
Log into your account or sign up for free
Click the gear icon at the top right of the Arc Client
Select "Activate a Product" and enter your code
Launch the game and complete the Tutorial
Claim the item from the Zen Store in the "Promotions" tab

This information is no longer accurate, as going to StarTrekOnline.com just redirects the user right to here.
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Comments

  • eazzieeazzie Member Posts: 4,226 Arc User
    No this info is correct. You need to have the arc client installed to activate a code. However the part about completing the tutorial should read "if not done so already" next to it. The gear icon on the arc client btw is on the top right next to the shopping cart icon.
  • protoneousprotoneous Member Posts: 3,156 Arc User
    Here's another link for redeeming codes. Don't know if it's right for you. I play on PC.

    https://arcgames.com/en/redeem
  • kenjilumkenjilum Member Posts: 7 Arc User
    eazzie wrote: »
    No this info is correct. You need to have the arc client installed to activate a code. However the part about completing the tutorial should read "if not done so already" next to it. The gear icon on the arc client btw is on the top right next to the shopping cart icon.

    The first step is still incorrect, should read "Go to arcgames.com/en/redeem" not go to a site that no longer exists
  • angrytargangrytarg Member Posts: 11,008 Arc User
    > @eazzie said:
    > No this info is correct. You need to have the arc client installed to activate a code. However the part about completing the tutorial should read "if not done so already" next to it. The gear icon on the arc client btw is on the top right next to the shopping cart icon.

    Not true. Simply use the link the others provided, no ARC client required.
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    "A filthy, mangy beast, but in its bony breast beat the heart of a warrior" - "faithful" (...) "but ever-ready to follow the call of the wild." - Martok, about a Targ
    "That pig smelled horrid. A sweet-sour, extremely pungent odor. I showered and showered, and it took me a week to get rid of it!" - Robert Justman, appreciating Emmy-Lou
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  • kenjilumkenjilum Member Posts: 7 Arc User
    angrytarg wrote: »
    > @eazzie said:
    > No this info is correct. You need to have the arc client installed to activate a code. However the part about completing the tutorial should read "if not done so already" next to it. The gear icon on the arc client btw is on the top right next to the shopping cart icon.

    Not true. Simply use the link the others provided, no ARC client required.

    ie. the website is incorrect and requires updating
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