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Forums > Home› Star Trek Online General Discussion

Stuck at loading screen

platinumdplatinumd Member Posts: 5 Arc User
edited September 2023 in Star Trek Online General Discussion
I am getting stuck at the Cryptic loading screen, anybody else having this problem?
Post edited by baddmoonrizin on

Comments

  • willomallywillomally Member Posts: 90 Arc User
    Having the same issues keeps timing out.
    [SIGPIC]

    Look at the pretty mushroom grow
  • UnknownUnknown
    This content has been removed.
  • leemwatsonleemwatson Member Posts: 5,531 Arc User
    platinumd wrote: »
    I am getting stuck at the Cryptic loading screen, anybody else having this problem?

    Start your game up in 'Safe Mode', which you will find in 'Options' on the Launcher.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • edward11#1286 edward11
    edward11#1286
         Member Posts: 1 New User
    edited January 2020
    I ran into a problem trying to charge with Zen, and couldn't even load the "support" item on the website, it goes into a sort of infinite loop of page redirects. Could someone at the company please look at the website and see if they can make it functional again.
    thankyou
    Post edited by edward11#1286 on
    https://reversephonelookup.onl/ https://curated.onl/nba-reddit/ https://pcbuilder.onl/pcpartpicker/
  • sthe91sthe91 Member Posts: 6,081 Arc User
    edited January 2020
    edward11#1286 wrote: »
    I ran into a problem trying to charge with Zen, and couldn't even load the "support" item on the website, it goes into a sort of infinite loop of page redirects. Could someone at the company please look at the website and see if they can make it functional again.

    What browser were you using? Also, this is not the right thread to post your problem. Thanks. :)
    Where there is a Will, there is a Way.
  • protoneousprotoneous Member Posts: 3,199 Arc User
    edward11#1286 wrote: »
    I ran into a problem trying to charge with Zen, and couldn't even load the "support" item on the website, it goes into a sort of infinite loop of page redirects. Could someone at the company please look at the website and see if they can make it functional again.
    I'm sorry it's not working for you. It is working for me (Windows 10 & Chrome Browser) including account management features, answers to a variety of common questions, and contacting support via chat or ticket (highlighted in red). I do have to ensure I'm signed in to arcgames.com to use this page. I play on PC.

    wkfuaIH.jpg

    Hopefully this helps the OP as well but very much agree that the first step in that case is usually -
    leemwatson wrote: »
    Start your game up in 'Safe Mode', which you will find in 'Options' on the Launcher.
This discussion has been closed.