I ran into this bug at K-13, purchasing all of the traits available, but they did not appear in my trait list. I tried moving maps, logging out the character, and completely shutting down the game. I also tried adding more traits using lockbox reward packs, but those have not appeared as well.
I see someone also reported this in July, but it seems to still be around or has cropped back up (maybe with the new back-end tech).
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So instead of having.. Beam Damage as a trait.. It's now called Superior Beam Damage or something.
K-13 has no new traits, just 'superior' versions of the default ones. Check if your traits have been given the 'Superior' label.