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Forums > Home› Star Trek Online General Discussion

unable to authenticate

divvydenddivvydend Member Posts: 131 Arc User
edited September 2023 in Star Trek Online General Discussion
As the title says just got kicked out and now not able to login because the account server times out. Anyone else getting this?
Post edited by baddmoonrizin on
«1

Comments

  • spoilerdo55spoilerdo55 Member Posts: 2 New User
    Yea i'm getting the same error
  • spoilerdo55spoilerdo55 Member Posts: 2 New User
    Nevermind it's working again
  • rocketman33#0665 rocketman33
    rocketman33#0665
         Member Posts: 95 Arc User
    "Unable to authenticate: Connection to the account server timed out".

    Perfectly bad timing for me too, as I need to run the current event every 20 hours.
  • possumlipspossumlips Member Posts: 107 Arc User
    I have the same problem
  • myklodmyklod Member Posts: 35 Arc User
    Same
  • christopher082christopher082 Member Posts: 67 Arc User
    Perfect. Wanted to get the TFO done in between E3 conferences
  • rocketman33#0665 rocketman33
    rocketman33#0665
         Member Posts: 95 Arc User
    Rebooting does not work. Shutting off virus scanner and firewall does not work.
    Since it doesn't impact everyone, maybe only lifetime subs can log on ??? Or heavy traffic is swamping the server(s).
    Also, online help cannot respond to this. You need to submit a ticket.
  • myklodmyklod Member Posts: 35 Arc User
    I'm on a lifetime account and having same issues.
  • UnknownUnknown
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  • ace1974ace1974 Member Posts: 1 Arc User
    Same
  • kiriseekirisee Member Posts: 446 Arc User
    Just started having the same issue and i am a lifetime sub too!
    "If everyone used Macs, we'd be working on how to get to Alpha Centauri rather than how to get to Mars."
  • lordtrekkielordtrekkie Member Posts: 44 Arc User
    Am having this issue. *sad face*
  • pmsattlerpmsattler Member Posts: 31 Arc User
    I am also having this issue. Seems like every damn TFO Event has issues these days. And I just bought Zen too. TRIBBLE A.
    Fleet Admiral of The Lost boys

    "Dreams are born in the deepest of minds, and destroyed in the shallowest of ones."
  • bumperthumperbumperthumper Member Posts: 513 Arc User
    Same error on my end as well. Hopefully they'll extend the event a little bit.
    A proud member of The Collective ARMADA
    NOT A FAN OF ARC!
  • thebuzz1thebuzz1 Member Posts: 17 Arc User
    Happening now
  • shonagoncaptainshonagoncaptain Member Posts: 3 Arc User
    Same error happening on my end. It's not just Star Trek Online that is getting this error, though. It's popping up in other game launchers.
  • colstancolstan Member Posts: 2 Arc User
    yep same error for me
  • echattyechatty Member Posts: 5,917 Arc User
    Yes, I'm getting it too. Went to switch accounts since I'm doing endeavors after doing the Event.

    Most annoying.
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
  • christopher082christopher082 Member Posts: 67 Arc User
    I just tried and logged in.
  • binebanebinebane Member Posts: 557 Arc User
    yeah can't log in. same error. hope they extend crystalline event
  • marcoramius2marcoramius2 Member Posts: 20 Arc User
    Same
  • zariah#3175 zariah
    zariah#3175
         Member Posts: 7 Arc User
    I got kicked out of the game earlier, been happening all weekend, and now the game launcher wants me to enter my email and password. I thought I had the password wrong and reset it and it still will not let me log in. It keeps telling me Unable to authenticate: Connection to the account server timed out
  • duketbarduketbar Member Posts: 178 Arc User
    Yep same thing here...
    Tides of War Fleet Staff contacts:
    @duketbar (Fleet Officer)
    Tides of War Website
    Team Speak: ts.tidesofwar.net - no port, no pass (or simply type ToW in address bar of TS client)
  • maoguinmaoguin Member Posts: 40 Arc User
    edited June 2019
    same thing edit, literally after trying all this time to log in, right after posting this it finally let me in
  • danaleedanalee Member Posts: 73 Arc User
    Having this issue right now as well. My poor dailies...
  • maniac20#5251 maniac20
    maniac20#5251
         Member Posts: 263 Arc User
    edited June 2019
    I'm getting the same thing. I am also a lifetime sub player and haven't had this problem until today.
  • zariah#3175 zariah
    zariah#3175
         Member Posts: 7 Arc User
    Mine finally logged in
  • hmssurp#9263 hmssurp
    hmssurp#9263
         Member Posts: 2 Arc User
    The server status is green but when I try to log in it says unable to authenticate. I know my password is correct (many times logging in!) so what's the deal?
  • novez#9408 novez
    novez#9408
         Member Posts: 1 New User
    still not letting me in
This discussion has been closed.