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How to Fix Your ARC Connection Issues

Quit !!!!! lol B) its on there end, been going on for weeks. Fix your TRIBBLE Arc.

Comments

  • lad#4029 lad Member Posts: 11 Arc User
    So, I bought a Federation Starter Pack via the PSN and the funds were taken but no product was delivered. Contacted Arc after dealing with PSN. Still waiting to hear back from them. It seems this is pretty well known issue. Was wondering if there was a work around that actually works or am I going to have to fight with Arc about sub-par service?
  • lad#4029 lad Member Posts: 11 Arc User
    I've been doing some digging and I've found that this starter pack issue is pretty common. Does anyone know if Arc actually gives a rotten TRIBBLE about this or did I just get ripped off by a bunch of thieves? If I did, infact, get ripped off can someone please let me know so I can contact PSN and raise hell about this. Honestly, I'm injured and have nothing better to do, so I WILL contact PSN about removing Arc products such as these and I wont stop. If this company is genuinely trying to fix this problem, fine, but I would like to know, otherwise I'm going to make as many people as possible aware of Arc's professionalism or lack their of. Please let me know because I really like STO and it would be a shame to quit due to theft.
  • sthe91sthe91 Member Posts: 700 Arc User
    First of all, contact customer support again. Secondly, the name of the company is Cryptic Studios, which is under the umbrella of Perfect World Entertainment. Arc is like Steam or Origin, it is not the company's name but is a portal to many games and their launchers. Instead of what you just did, calm down and wait. Similar bugs have been fixed for the PC, so a fix should be coming sometime. Also, as a business they get lots of tickets over bugs and many times get overwhelmed with them and can lead to delays. Keep that in mind, otherwise this thread might get locked soon due to your outburst which is considered flaming and is a violation of the terms and conditions of these forums. Thanks. :)
    Where there is a Will, there is a Way.
  • lad#4029 lad Member Posts: 11 Arc User
    good to know.
  • sthe91sthe91 Member Posts: 700 Arc User
    lad wrote: »
    good to know.

    You are welcome. :)
    Where there is a Will, there is a Way.
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