Stucking in Foundry

xindax76

Hi all.
1,5 week ago I enter with my toon to Foundry mission and my client got crash. Since then I cannot log to this character - by normal or safe login.
Propably solution for this is deleting toon and create again, but I will lost some dilithium. Maybe you guys have any advice?

duncanidaho11

I'd contact PWE support, they may be able to extricate your character. I haven't heard of anything like this before (there've been instances of characters getting stuck, but not like this.) When have you tried logging back in relative to your first playthrough? If it's within minutes then the instance may still be running. If the interval has been days (and is still a problem) then go through support. They should be able to handle tricky character problems.

Also could be helpful to know what mission this is, in case it happens to other people (could be a sign of a Foundry problem, but IMO it seems like a freak server thing.)

xindax76

It was mission "Mirror Universe Ground Accolade". To this issue I never was have problem with Foundry.
I submit ticket - they can't help me with issue, so it's strange. In other MMO's character stays at coordinates Xxxx/Yxxx so changing his location should not be problem. Propably for PWE/Cryptic is more difficult to move characters from some bug locations.

Update: 23:40.
I done force patch on demand and use "normal login". I don't for sure if they done something, but i was able to login to this character - he was in space outside Sol System

thegreendragoon1

Instances for Foundry missions (as well as most non-social instances in the game) shut down after 15-30 minutes with no one logged into them. This normally kicks you out to sector space when you log in again.

Issues like this don't usually have anything to do with the missions itself. What probably happened was the crash put your character in a bad state that the login was choking on until the instance despawned and reset everything.