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Forums > Home› Star Trek Online General Discussion

Looks like you are logging in with a new computer or browser

conceptz82conceptz82 Member Posts: 38 Arc User
edited September 2023 in Star Trek Online General Discussion
Every single time i log into the website i get this. I am logging in from the same computer, located in the same place using exactly the same browser. So why is it every time i have to login, then log into my email get the code and input it here just to post on the forums?
Post edited by baddmoonrizin on

Comments

  • warpangelwarpangel Member Posts: 9,427 Arc User
    Because your browser is set to delete the cookies used to identify it.
  • darkbladejkdarkbladejk Member Posts: 3,806 Community Moderator
    edited July 2018
    Like warpangel said above, your browser must be deleting the cookie used to identify it. alot of sites today use cookie to id the visitors and know who is who. As annoying as it can be it's a security feature to prevent loss of accounts and so on. the cookie itself is not harmful to your computer and only takes up a few kilobytes of space on average, meaning less than a single megabyte. Think of it as a membership card of sorts to the site and each time you lose the card, it has to be replaced and verified through alternative records.
    "Someone once told me that time was a predator that stalked us all our lives. I rather believe that time is a companion who goes with us on the journey and reminds us to cherish every moment, because it will never come again." - Jean Luc Picard in Star Trek Generations

    Star Trek Online volunteer Community Moderator
  • lopequillopequil Member Posts: 1,226 Arc User
    It happens to me with cookies enabled. Not every time, but often enough to be a source of irritation.
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  • echattyechatty Member Posts: 5,916 Arc User
    It's happened to me on occasion as well. I wonder if the membership card is 'expiring' lol
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
  • warpangelwarpangel Member Posts: 9,427 Arc User
    lopequil wrote: »
    It happens to me with cookies enabled. Not every time, but often enough to be a source of irritation.
    The cookies expire on their own in 30 days. I agree, that's annoying.
  • leemwatsonleemwatson Member Posts: 5,463 Arc User
    You'll also find this happens when the Browser you use has been updated. Happens alot on Firefox. It's a minor inconvenience, that is all.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • where2r1where2r1 Member Posts: 6,054 Arc User
    edited July 2018
    Mine will sign me out, once every 24 hours or so, anyways.

    The browser on Kindle and Chromebook keeps the "cookie" so I don't have to request another "pass code". But the browser on the computer does not, so I go through the steps here.

    (Yes, I have it set up that way)
    "Spend your life doing strange things with weird people." -- UNK

    “Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
This discussion has been closed.