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Forums > Home› Star Trek Online General Discussion

ARC Dropped STO?

lapprenticellapprenticel Member Posts: 254 Arc User
edited May 2018 in Star Trek Online General Discussion
Logged into ARC today to boot up STO and was informed that I need to install it first. Anyone else encountered this anomaly? I can still run STO via Steam but it's quẽer. Has something changed with ARC?

Comments

  • salazarrazesalazarraze Member Posts: 3,794 Arc User
    It seems they keep changing the file path that they expect the game to be in. Check the name of your STO folder. It should be one of the 2 following names.

    /Star Trek Online
    /Star Trek Online_En

    You may need to change your folder name from one to the other to make it fire up again in Arc. In doing so, it probably won't load up in Steam though.
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  • jonsillsjonsills Member Posts: 10,460 Arc User
    For me, it happened when the latest Win 10 update came in. Fortunately, I had some experience from when I had to delete the Arc and Steam launchers from a Microsoft Surface so it could run STO without lagging; I went into the directory, found the .exe, and started the game from there. :smile:
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  • darkbladejkdarkbladejk Member Posts: 3,807 Community Moderator
    This is starting to sound like it may be a bug related to some of the recent Windows and Nvidia updates. If it is I'll end up moving this thread to the PC bug reporting forum. If that's the case then either myself or perhaps one of my cohorts will move this thread. Reason being is that bug reporting isn't allowed in GenDisc as it prevents the devs from seeing it quickly and getting a potential fix.

    Unless there was an update it should still be there. Try checking the folders as the others have suggested first. If that fixes it then I'll consider this a potential one off glitch and pass along the info along with the fix.
    "Someone once told me that time was a predator that stalked us all our lives. I rather believe that time is a companion who goes with us on the journey and reminds us to cherish every moment, because it will never come again." - Jean Luc Picard in Star Trek Generations

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  • lapprenticellapprenticel Member Posts: 254 Arc User
    edited May 2018
    It won't be a Win 10 thing for me, nor should it be an Nvidia thing.

    Can check the folders, though I'd hate to be forced to decide whether STO is Steam or ARC compatible :-)
  • potasssiumpotasssium Member Posts: 1,226 Arc User
    Yeah been having the game just outright close on me. Even with using the STO launcher directly and updated drivers. On the plus side haven't been having rubberbanding.
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  • nixie50nixie50 Member Posts: 1,343 Arc User
    no probelm with me, but there is no reason to have ARC for 2 games when I have them on steam. only reason i had arc was the quests. with them gone it's unistall time
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  • leemwatsonleemwatson Member Posts: 5,469 Arc User
    I only use the original launcher and never ever use Steam. I have Arc for other games and Arc points, but I close it down as I prefer to have as little programs running as possible so there's less chance of crashing due to conflicts.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • nixie50nixie50 Member Posts: 1,343 Arc User
    well, i asked about the arc quests coming back...

    . Please note that our development team is working on rolling out a new, enhanced version that will function better for all of our Arc titles. While we do not know when will it be implemented,

    the same thing that was said, what, 6 months ago??
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