power outage/phoenix prize pack

tomtom020854

last Friday the power went out from Friday afternoon until sunday morning so I could not play sto & get any phoenix boxes. Can you please extend phoenix for another three days & give us a chance to catch up please?

tom61sto

They very rarely extend events, and even then usually only for issues that affect a very large number of players. You're probably out of luck for this round of Phoenix boxes beyond what you can get today, but it will come around again eventually.

jyoumon

Dont feel too bad mate, i spent $15 on this game for the first time in 2 years for the phoenix prize packs...instead of got slapped with a 15 day probation, all for buying from steam...i REALLY want to meet the billing reps for STO and give them a nice long Piece of my mind.

Unknown

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sthe91

jyoumon wrote: »

Dont feel too bad mate, i spent $15 on this game for the first time in 2 years for the phoenix prize packs...instead of got slapped with a 15 day probation, all for buying from steam...i REALLY want to meet the billing reps for STO and give them a nice long Piece of my mind.

It is not Cryptic's fault that that happened. It is really Steam's fault, coldnapalm explains it better in another thread in the Support section called Zen Probation, and Who Installed It? where someone had a problem with zen probation via Steam. Through Steam Cryptic gets less of the profits and Valve gets iirc 30% of the cut. So no need to meet the billing reps for STO and giving them a nice long piece of your mind. Thanks.

captainkoltar

This is one of the stupidest things I've ever heard.