Dear Devs
with the latest Queue changes you realy killed any lust to join a Queue.
- with every char Change mostly all filters are gone
- can't see how many queued
- the estimated times are bullshitt - 5 secs in a borg alert means 2 minutes waiting - 21 secs means starts immediatly
-
you designed a new UI with less functions than the old one - maybe bring back the old one OR Realy put some time into make the new one work.
The queus are dead cause the Queue UI is bad
PSY
nice u wasted so much time in your sig - i do not see it anyway

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Comments
My favorite part is when it just randomly removes me from Queue for no apparent reason.
I never understood why Cryptic spends so much time fixing things that aren't even broken. The Queue interface was fine, but instead of fixing things that were actually broken they spent the time breaking something that was working.
Brilliant!
Will only queue for events where I know that people will be playing it..
But I guess players not playing PvE Queues is good for metrics or something...
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Totally superfluous nonsense that definitely has not improved the game and if anything has caused the queues to be even deader. People can't be bothered queuing if it's a royal pain in the backside to get into them or navigate the UI.
Not even the greatest necromancer could resurrect the queues from their current state.
The only serious problems I still have with it, aren't as much related to the UI but more related to things simply not working. Most importantly:
- queues clearing for no good reason (meaning you're still waiting when you've actually been thrown out of the queue)
- queues starting with no warning
- incorrect representation of amount of players actually in the queue (which will be something like 4, until you double click that 4 and see it jump to 0, 2 or any other number)
So, bugs actually. Those are always annoying but they shouldn't be reported here and they should be solved; which I'm confident will happen eventually. It can be salvaged I think.
Queues starting without warning, being kicked out of groups for no reason, starting with a team only to end up in different instances, the fact you can't pick a mission then gather a team, not being able to filter only one difficulty, pointless timers for how long until it pops.
Those are just a few.
The old system worked, it just needed a few tweaks to take away the "giant list" aspect and keep the features bit up to date. That's all it needed.
Did Core Assault a few times this weekend - it took probably at least 20-30 minutes to get into. I know the number of players that it shows in the queue is not correct. And it's really annoying how sometimes it will just pop with no warning. All around total fail. I give it a zero score - it's so bad that players are changing the way they play the game, and not in a good way.
I was thinking the same thing... and that is sad.
l don't know.
l really don't know what l'm about to say, except l have a feeling about it.
That l must repeat the words that come without my knowledge.'
I would really like to have whomever at Cryptic thought this new one was better to post why and did the end result match what they were going for? Even if done anonymously. Best thing they could do is to just put the old one back and go back to the drawing board and start over. And don't let whomever did this new one anywhere near making the next new one.
The only queues I'm doing nowadays are the Borg and Tholian red alerts when I'm leveling up a new ship. I can't be bothered to play anything else.
As a result, administrating the new queue UI is the hardest part of each run we do.
I fully understand that this is a turnoff for everybody less fortunate.
What I fail to understand completely is why aside from making this new UI Fed and KDF still can’t form queue groups for public matches. It makes the whole concept of a queue group unnecessary and pointless in the first place.
Looking for a fun PvE fleet? Join us at Omega Combat Division today.
Thus UI has put me off even bothering to fly or build any ships.
So am I but it has gotten notably more difficult to get a mission started. I even had to wait for ISA, CSA and KSA for well over five minutes earlier today.
There have always been periods and times when there's not that many people online, but for the past couple of weeks things have been worse than usual. Activity has significantly dropped. It's even next to impossible to play a ground queue, or anything else than those three space queues and CCA + Borg Disconnected. Unless one is willing to wait for 10-15 minutes or even longer.
The only positive element here is the Endeavour system, which worked really well in the case of Defera and to some extent for Counterpoint - while those Endeavour missions lasted that is. I can only hope that enough players will return eventually and see that this is a different game than just after DR - that it has become easier. Hopefully they'll stay too.
Yeah, this is an issue that really needs to be fixed. It shouldn't take eight tries and twenty minutes just to get one queue started.
It's a shame that, so far, nothing has been done with several good suggestions that have been made countless times.
Reducing the number of players required for queues for example. Or taking a serious look at the reward structure. More variation within missions.
Almost nothing has been done, except for releasing the Endeavour system and being more generous with rewards in general as well as making things easier such as Phoenix upgrades. But the Endeavour system only boosts activity in one part of the game (likely taking players away from other content at the same time) and slapping more rewards on content does nothing to solve the underlying problems.
The only queue-specific action they took, was to go in the wrong direction by making stuff like SB 24 no longer solo-able - so unnecessarily restricting access to some content you could play no matter how few people were in the queues. It's bloody ridiculous and it shows how they, time and again, get their priorities wrong.
Still, I have some hope that we'll see more activity in the game soon. But even if it happens, it likely won't be because they tackled the underlying problems - but just because enough players are checking out the only Star Trek MMO again. Which makes me wonder how long this hoped for surge in activity will last. Unless they announce some truly renewing actions at the Vegas event - and not just how you're going to design an 'exciting' new reputation with new queues that no one will play anymore after 40 days. Hopefully they - and especially he - have - has - the courage to think outside the box for a change.
I understand that, after so many years, they're afraid to make far reaching changes and are more interested to stick to the same scheme while being convinced that it has worked for so many years already. But these are clearly different times and historical success does not guarantee success in the future. Making things easier resource-wise and being more generous with the rewards might bring in more people and convince veterans to return but in terms of retainment it won't be sufficient to just focus on rewards.
Besides, even if it is considered too risky to change the entire reward structure or too expensive / time-consuming to bring more variation within each queue or to reduce rewards for ISA/CCA and increase them for other content etc., then that still leaves some suggested actions like reducing the number of players required for a queue. Which would not negatively affect the game in any way as far as I can see.
It also doesn't help that some queues and queue-specific problems are just completely ignored it seems.
I've again filed a bug report that the enemies in Azure Nebula Advanced are 10 levels below the players for example. Today I read in a chat channel somewhere that Vicious Circle (think it was that one, something Undine related IIRC) has been broken for a long time.
Same thing in the past, trolls are actually a nice example of this. It took weeks, dozens of players reporting them and multiple threads on the Forum plus messages to Trendy for whoever is responsible for it, to take action against trolls that made Infected ground impossible to pug for example.
Bugs like in Starbase Incursion - one of the first queues new players encounter - where people get stuck in the elevator have never been addressed (or maybe it has finally been addressed now; I wouldn't know, haven't been able to play it for weeks now). Or Gateway to Grethor which sometimes simply won't finish. Even during the Breach event they never changed the dreadnought that was incorrectly scaled - a level 60 dreadnought at normal difficulty. The same bug was still there a year later.
One positive thing is that they fairly quickly resolved issues in Khitomer ground. But overall I wouldn't be surprised if newer players who check out some of these queues, never return if they experience this once. Let alone if they do try to play the content again and still find the same sometimes severly fun reducing bug a few weeks later.
You can start a thread on this forum and say that the sky is blue and someone will post a counter opinion, but you post and say the Queue UI sucks and you get nothing but unanimous agreement. If the Cryptic people reading this are really concerned with community feedback, can we please start here?
We hate this Queue system.. it needs to go!
It is a shame as there are some very good queues.
After apprehension about the competitive stfs as I really dislike PvP I jumped into them last week and quite like them esp Binary Circuit.
However getting these maps to pop is a nightmare.
Updating the UI should never have been on the to do list. And as it is a core part of gameplay it should dam well be tested to death before going live instead of launching in the state it was and have the affect of causing player activity to die.
Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.