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Forums > Home› Star Trek Online General Discussion

ANSWERED: Bad code to redeem Artifacts reward!

ssbn655ssbn655 Member Posts: 1,894 Arc User
edited October 2016 in Star Trek Online General Discussion
Just wondering if others have this issue. I went to claim the reward for the new Artifacts and when I submitted the code I got the message "This code has expired" . Anybody else having this issue?



Edit and update by @midniteshadow7 :
The promotion was cancelled as it was found that it could be exploited and there are no current plans for any replacement codes for those who have not been able to redeem it prior to it being pulled.
Post edited by midniteshadow7 on
«1345678

Comments

  • bmcd73bmcd73 Member Posts: 263 Arc User
    I just tried it and got the same error
  • majorhalcyonmajorhalcyon Member Posts: 199 Arc User
    Yep, same here: 'Please input valid code' with the code copied directly from the email they sent.
  • palaedinpalaedin Member Posts: 11 Arc User
    same here
  • ssbn655ssbn655 Member Posts: 1,894 Arc User
    Glad I am not the only one with this bug! Hope they fix it!
  • tigerariestigeraries Member Posts: 3,492 Arc User
    probably limited... you know... "while supplies last"
  • boatswasboatswas Member Posts: 21 Arc User
    majorhalcyon wrote: »
    Yep, same here: 'Please input valid code' with the code copied directly from the email they sent.


    Same here.
  • misterperseusmisterperseus Member Posts: 71 Arc User
    Yes, me too.
  • majorhalcyonmajorhalcyon Member Posts: 199 Arc User
    tigeraries wrote: »
    probably limited... you know... "while supplies last"

    *Not* what the FB post (before it was edited) nor the email indicated; only said 'Codes expire on 11.01.2016'...
  • kodachikunokodachikuno Member Posts: 6,020 Arc User1
    tossin my name in the 'cant redeem' hat
    tumblr_mr1jc2hq2T1rzu2xzo1_400.gif
    tacofangs wrote: »
    STO isn't canon, and neither are any of the books.
  • risian4risian4 Member Posts: 3,711 Arc User
    Codes? What is this all about?
  • kodachikunokodachikuno Member Posts: 6,020 Arc User1
    risian4 wrote: »
    Codes? What is this all about?

    check the email acct you linked STO to.
    tumblr_mr1jc2hq2T1rzu2xzo1_400.gif
    tacofangs wrote: »
    STO isn't canon, and neither are any of the books.
  • risian4risian4 Member Posts: 3,711 Arc User
    I just did but I didn't get any e-mail from STO.
  • kodachikunokodachikuno Member Posts: 6,020 Arc User1
    risian4 wrote: »
    I just did but I didn't get any e-mail from STO.

    do you have emails from sto/cryptic turned on in your account settings?
    tumblr_mr1jc2hq2T1rzu2xzo1_400.gif
    tacofangs wrote: »
    STO isn't canon, and neither are any of the books.
  • phenomenaut01phenomenaut01 Member Posts: 714 Arc User
    Despite having the same email linked to the same account since beta, I've never received any emails regarding STO - I've even had customer service check and recheck and reenter my email address to confirm that it's the correct one - but still I've gotten nothing, so they had seriously better not be doing some free giveaway via email, if they can't fix the issue of some players not receiving emails.
  • risian4risian4 Member Posts: 3,711 Arc User
    I do. I checked after, dare I mention it, the last promo giveaway.
  • tyler002tyler002 Member Posts: 1,586 Arc User
    Just found that code (in my spam folder, strangely)... it's apparently invalid.
    tumblr_p7auh1JPC61qfr6udo4_500.gif
  • sqbodensqboden Member Posts: 12 Arc User
    I also cant redeem cant even find the code anymore. I checked email and nothing there from the game in the last week. most recent is 10 days ago.
  • tyler002tyler002 Member Posts: 1,586 Arc User
    sqboden wrote: »
    I also cant redeem cant even find the code anymore. I checked email and nothing there from the game in the last week. most recent is 10 days ago.

    Did you check spam? That's where mine was.
    tumblr_p7auh1JPC61qfr6udo4_500.gif
  • risian4risian4 Member Posts: 3,711 Arc User
    Everything under the Notifications tab is enabled in my Arc settings. Some people said they had an option to disable mails under the language tab in Arc settings but I'm not even seeing an option to disable anything there. Just language choices.
  • avertyoureyessavertyoureyess Member Posts: 59 Arc User
    "Please type Valid Code"
    "Code is Expired"

    If your are going to spam me a gift, please make sure its valid Cryptic.
    Much thanks
  • dlmc85dlmc85 Member Posts: 145 Arc User
    edited October 2016
    The code was at the bottom of this news, i was able to redeem it but i forgot to check if i got the stuff.

    http://www.arcgames.com/en/games/star-trek-online/news/detail/10225563
  • tymerstotymersto Member Posts: 433 Arc User
    Same here.
    Got the e-mail today and tried the code. Code is expired.


    Thank you for the time...
    STO CBT Player - 400 day+ Vet, Currently Silver
    Cryptic, would you actulaly like me to spend actual Money? It's Simple:
    • Full, Story-driven, select from start 1-50 Klingon Side
    • Scrap current Lock Box & Lobi system for something more reasonable
    • Expand Dil and Rep/Fleet Marks to regular story content
  • sqbodensqboden Member Posts: 12 Arc User
    tyler002 wrote: »
    sqboden wrote: »
    I also cant redeem cant even find the code anymore. I checked email and nothing there from the game in the last week. most recent is 10 days ago.

    Did you check spam? That's where mine was.

    Yup... Nothing Saw a post with a redeem code on Facebook earlier but it looks like that was edited before i got home from work.
  • dgwynne2611dgwynne2611 Member Posts: 13 Arc User
    I was able to redeem it earlier today. I copied it directly from their Facebook post.
  • phenomenaut01phenomenaut01 Member Posts: 714 Arc User
    dlmc85 wrote: »
    The code was at the bottom of this news, i was able to redeem it but i forgot to check if i got the stuff.

    http://www.arcgames.com/en/games/star-trek-online/news/detail/10225563

    Nope. No code there. Or if there is, I'm not seeing it.
  • kodachikunokodachikuno Member Posts: 6,020 Arc User1
    risian4 wrote: »
    Everything under the Notifications tab is enabled in my Arc settings. Some people said they had an option to disable mails under the language tab in Arc settings but I'm not even seeing an option to disable anything there. Just language choices.

    try https://www.arcgames.com/en/my/setting then under LANGUAGE of all stupid a s s things.... a little tick box 'Allow us to send occasional newsletters and updates to your registered email address.'
    tumblr_mr1jc2hq2T1rzu2xzo1_400.gif
    tacofangs wrote: »
    STO isn't canon, and neither are any of the books.
  • sqbodensqboden Member Posts: 12 Arc User
    phenomenaut01 wrote: »
    dlmc85 wrote: »
    The code was at the bottom of this news, i was able to redeem it but i forgot to check if i got the stuff.

    http://www.arcgames.com/en/games/star-trek-online/news/detail/10225563

    Nope. No code there. Or if there is, I'm not seeing it.

    Im begining to think it was a limited time offer

  • dgwynne2611dgwynne2611 Member Posts: 13 Arc User
    Pretty sure it said it was available through November 1st when I redeemed it.
  • kodachikunokodachikuno Member Posts: 6,020 Arc User1
    dgwynne2611 wrote: »
    Pretty sure it said it was available through November 1st when I redeemed it.

    thats what my email says but its not redeeming
    tumblr_mr1jc2hq2T1rzu2xzo1_400.gif
    tacofangs wrote: »
    STO isn't canon, and neither are any of the books.
  • risian4risian4 Member Posts: 3,711 Arc User
    Someone needs to learn how to do promotions.

    Doing it in secrecy or just randomly give it to a handful of people and lock everyone else out of it is not the way to go. This is really getting annoying.
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