test content
What is the Arc Client?
Install Arc

Tribble crashing at ENGAGE

m4sherman68m4sherman68 Member Posts: 5 Arc User
Well, as it says, everytime I try to launch Tribble since the last big patch, it crashes to a bug report. The auto verify only checks the primary Live server. Anyway around this? Delete tribble server and patch again?

Comments

  • macair99macair99 Member Posts: 7 Arc User
    I have the same problem, we i click engage it crashes, i tried many things, delete server files, running it in safe mode but nothing.......it's frustrating
  • primar13primar13 Member Posts: 1,896 Bug Hunter
    If you are running any Direct-X Override Codes in the Launcher Options Command line, those need to be removed before attempting to launch tribble.

    Lets start there, as many players have been using them for a while now.
  • macair99macair99 Member Posts: 7 Arc User
    No no......no command lines. I'm hoping for a solution from cryptic team
  • ncc1701z5ncc1701z5 Member Posts: 26 Arc User
    edited September 2016
    yeah i'm having the same problem: i hit engage, it stats to load, and then it crashes, running a file backup now to see if that does anything.

    *UPDATE*
    nope no change god dang it
    "Saving the galaxy's our business"

    Admiral Wilkens: "I bend our rules so folks don't have to live in fear strictly obeying someone else's".






  • lossuhlossuh Member Posts: 2 Arc User
    edited September 2016
    same issue, tho i removed Gameprefs from local data and managed to get 1 step closer, but the crash.. had a Very Very Strange bug report. i will try to recreate the same thing again and see if it happens and then put a screen of all that.

    Update

    I failed to recreate it.
  • sanokskyratsanokskyrat Member Posts: 479 Media Corps
    still no fix :(
    1368747308047.cached_zpsl4joalbs.jpg
  • bridgernbridgern Member Posts: 711 Arc User
    edited September 2016
    Same problem, here are my PC Specs:

    MB: ASUS X99-E WS/USB 3.1
    CPU: Corei7 5960X
    RAM: 32GB
    SSD: Samsung 950 NVMe
    GPU: Titan-X (MAXWELL)



    Post edited by bridgern on
    Bridger.png
  • akimalyn#2380 akimalyn Member Posts: 9 Arc User
    I Haven't been able to use Tribble either, ever since the last patch on 9/22/16.
    This is the 3rd time I have been unable to access Tribble in the past year. I am aware that this is a persistent bug that was reported by many users throughout the history of the game. - 21 threads worth of it and rising!

    I was previously able to bypass it by deleting and reinstalling the whole shard, but that is quite annoying and time consuming to do everytime it pops up. I verified that my graphics, OS, DirectX, and Java drivers are all up to date and Forced verification does not report any errors with the shard either. Trying to start it using "Safe Mode: enabled" does not work either.

    I filed a Support Ticket, #160925-004865, on this and several other issues, but it took the Game Masters almost a whole week to respond with this:
    "please be reminded that as of now, we do not support test server issues. Please refer to this link for further information regarding the Tribble test server: http://www.arcgames.com/en/forums/startrekonline/#/categories/tribble-general-discussion-and-feedback"

    WTF
    facepalm.gif

    That is news to me. Never saw that bit of info anywhere before, especially on the Support Site like it does for account issues. The link in the response was like that scene in A Few Good Men where they request one log and get a whole truckload of irrelevant papers.

    From the first 10 pages of threads I've looked through so far, it looks like @CrypticSpartan#0627 is the Dev tasked with handling these issues. I hope he, or LT, or even Mike chimes in on this, cause we shouldn't have to keep falling back to delete/reload every time this persistent bug rears its fugly head. TBH, I wish the Dev team would just collectively say "that's it, let's take a year off from new episodes to liberate STO from being dependant on DirectX!" cause apparently DirectX is the Weakest Link and the root of all evil for this game.


  • crm14916crm14916 Member Posts: 1,540 Arc User
    I can play Holodeck just fine, but I can't play Tribble any more... I am getting past the "Engage" button, and it goes to the Cryptic loading screen, then I get the really pretty ESD background and it stalls indefinitely. I get an error that says "Unable to find required game data files. If this problem persists, reinstalling the application may fix the situation."

    Why would I have to reinstall the application if Holodeck works fine? Also, I have already tried a force-verify on Tribble also...

    Any help, thanks!
    CM
    "Equipped with his five senses, man explores the universe around him and calls the adventure science." - Edwin Hubble
  • akimalyn#2380 akimalyn Member Posts: 9 Arc User
    crm14916 wrote: »
    I can play Holodeck just fine, but I can't play Tribble any more... I am getting past the "Engage" button, and it goes to the Cryptic loading screen, then I get the really pretty ESD background and it stalls indefinitely. I get an error that says "Unable to find required game data files. If this problem persists, reinstalling the application may fix the situation."

    Why would I have to reinstall the application if Holodeck works fine? Also, I have already tried a force-verify on Tribble also...

    Any help, thanks!
    CM

    not the whole game, just the tribble part of it- I'd try deleting just one of the files in the Star Trek Online\Playtest\piggs\ folder and then do another force verify to see if that'll kick it into gear, then if that doesn't work, delete the \Playtest\ folder to reinstall the Tribble part of STO. That's what i had to do for previous times it occurred. I did read on another thread that you can try to copy the local files from holodeck into tribble to see if it'll fix any errors that way, but i've not needed to try that yet.

    BTW whatever they did for the patch a week after my previous post worked and i was able to get into Tribble again. Even got to make a nice review of K13 for my fleet.
  • crm14916crm14916 Member Posts: 1,540 Arc User
    Akimalyn,

    Thank you for your post... An away from the computer for a few days at state cross country, but will try your suggestions when I get home...
    "Equipped with his five senses, man explores the universe around him and calls the adventure science." - Edwin Hubble
  • crm14916crm14916 Member Posts: 1,540 Arc User
    UPDATE: After Updating Tribble, I am still geting the error message:
    Unable to find required game data files. If this problem persists, reinstalling the application may fix the situation.
    "Equipped with his five senses, man explores the universe around him and calls the adventure science." - Edwin Hubble
  • crm14916crm14916 Member Posts: 1,540 Arc User
    UPDATE v2.0 - so, the solution was: I deleted all the files out of the "playtest" folder, copied over my "live" folder files, and repatched... Got in...
    "Equipped with his five senses, man explores the universe around him and calls the adventure science." - Edwin Hubble
Sign In or Register to comment.