Bugs and non-payoff events

able9

Why is it that the launcher can't be fixed so that I can get on the game and stay on it uninterrupted? Next, Why is it that in the last event, the game crashed eight times, preventing me from finishing it so that I could get a newer ship that was more powerful than any I currently have? Why am I unable to get more powerful guns and torpedoes so that I can level up more quickly to 60+? When I ask for help to beat a certain mission, the only person that is willing to help is off line. I don't blame him, but find it odd that no one else is available to help out. I try to do these missions by myself, but sometimes the enemy ships are programmed with weapons that I am not privy to or a so advanced that there is no way to out do them without help. Please send me an email explaining how I am to do this without help. Admiral Borchesious