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FPS issues NOT resolved...

This has been brought up countless times in the support forum, however, I am beginning to believe the dev's do not see it.

On New Romulus Command, New Romulus and various Delta Quadrant maps in space and ground, there is a MAJOR FPS lag going on. These problems for most people begun right after the launch of season 10. Myself and these others were 60+ fps almost anywhere in the game. The trouble areas listed above have got my rig down to 3-10 FPS MAX even at the lowest possible settings (which I should not have to do). I have had to leave episodes/patrol missions un finished because of the unplayable state of the game in those areas.

New romulus command seems to be horrible while in the command center itself, and outside in the marks area. However, if i go into the shuttle bay..I am back to normal at 60+ on max settings at 1080p. It has been mentioned in the past that Cryptic may be using an outdated Physx library..I do not know if that is the case, I do not claim to be a programmer/coder anyways, but i do know my computer and i know that it is not my system at all..especially running all the Crysis games including BF3 and COD on ultra..and never had a problem in STO prior to season 10.

Someone please look into this, would be nice to enjoy all of the game that i contribute so much of my money too :)

Comments

  • duncanidaho11duncanidaho11 Member Posts: 7,980 Arc User
    edited October 2015
    I'll chime in on this one too. Exact same symptoms with lots of troubleshooting done in the support forums to identify cause (devs should really check those sometime. :P) Seems like its associated with certain art assets (mostly, if not entirely, vegetation), causes inexplicable loss of framerate in spite of hardware capabilities and graphics settings. The bug was introduced with season 10 and affects a fair proportion of users (based on feedback from that forum). It's high time it gets fixed (because it does render some maps practically unplayable, including Risa, New Romulus Command, and the exterior ground maps in the early Federation missions.)

    System specs
    AMD Phenom x6 1045t
    ATI Radion 270 (also confirmed on Nvidia GTX 460)
    8gb ram
    Win 7/10

    Settings
    All tried, no effect except on some maps disabling "high detail objects" gets rid of offending vegetation.

    Other troubleshooting stems
    -Force verified
    -Re-install
    -Replaced prefs file
    -Replaced hoggs (from STO installed on laptop which isn't affected by this FPS glitch)
    -Updated drivers (everything, graphics card multiple times)
    -Reinstalled windows (incidental but didn't affect glitch)
    -Changed ISP, location (incidental but didn't' affect glitch)

    Definitely seems like problem with game code.
    Bipedal mammal and senior Foundry author.
    Notable missions: Apex [AEI], Gemini [SSF], Trident [AEI], Evolution's Smile [SSF], Transcendence
    Looking for something new to play? I've started building Foundry missions again in visual novel form!
  • natejam101natejam101 Member Posts: 172 Arc User
    I'll chime in on this one too. Exact same symptoms with lots of troubleshooting done in the support forums to identify cause (devs should really check those sometime. :P) Seems like its associated with certain art assets (mostly, if not entirely, vegetation), causes inexplicable loss of framerate in spite of hardware capabilities and graphics settings. The bug was introduced with season 10 and affects a fair proportion of users (based on feedback from that forum). It's high time it gets fixed (because it does render some maps practically unplayable, including Risa, New Romulus Command, and the exterior ground maps in the early Federation missions.)

    System specs
    AMD Phenom x6 1045t
    ATI Radion 270 (also confirmed on Nvidia GTX 460)
    8gb ram
    Win 7/10

    Settings
    All tried, no effect except on some maps disabling "high detail objects" gets rid of offending vegetation.

    Other troubleshooting stems
    -Force verified
    -Re-install
    -Replaced prefs file
    -Replaced hoggs (from STO installed on laptop which isn't affected by this FPS glitch)
    -Updated drivers (everything, graphics card multiple times)
    -Reinstalled windows (incidental but didn't affect glitch)
    -Changed ISP, location (incidental but didn't' affect glitch)

    Definitely seems like problem with game code.

    i am glad I am not the only one then. Are you experiencing issues in certain delta space maps as well? I seem to run into problems in the maps with random stellar debris, including asteroid particles in a nebula, etc. It slows my fps down and everything else, even my weapons start firing 10 seconds after i press the ability..lol. Not all the maps, just a few and I can not remember which ones. I know a few of them are part of the patrol episode missions in the Delta arc.
  • natejam101natejam101 Member Posts: 172 Arc User
    Anyways, I hope a moderator can come in here and let us know if this has been looked at or is being looked into..

    Devs??
  • monkeybone13monkeybone13 Member Posts: 4,640 Arc User
    This should be moved to the bug report section. General discussion is not the place to report such things.

    To chime in though, the Risa summer event map still has a low FPS issue. They did attempt to fix it during the summer event map but it didn't really work. They made it very slightly better at best.
  • chiyoumikuchiyoumiku Member Posts: 1,028 Arc User
    I wonder if it's the drivers because I hotswapped my old 460GTX in and had zero issues, than again I was using the windows 10 drivers with Windows 10 so everying synced up right.
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  • fraghul2000fraghul2000 Member Posts: 1,590 Arc User
    natejam101 wrote: »
    I'll chime in on this one too. Exact same symptoms with lots of troubleshooting done in the support forums to identify cause (devs should really check those sometime. :P) Seems like its associated with certain art assets (mostly, if not entirely, vegetation), causes inexplicable loss of framerate in spite of hardware capabilities and graphics settings. The bug was introduced with season 10 and affects a fair proportion of users (based on feedback from that forum). It's high time it gets fixed (because it does render some maps practically unplayable, including Risa, New Romulus Command, and the exterior ground maps in the early Federation missions.)

    System specs
    AMD Phenom x6 1045t
    ATI Radion 270 (also confirmed on Nvidia GTX 460)
    8gb ram
    Win 7/10

    Settings
    All tried, no effect except on some maps disabling "high detail objects" gets rid of offending vegetation.

    Other troubleshooting stems
    -Force verified
    -Re-install
    -Replaced prefs file
    -Replaced hoggs (from STO installed on laptop which isn't affected by this FPS glitch)
    -Updated drivers (everything, graphics card multiple times)
    -Reinstalled windows (incidental but didn't affect glitch)
    -Changed ISP, location (incidental but didn't' affect glitch)

    Definitely seems like problem with game code.

    i am glad I am not the only one then. Are you experiencing issues in certain delta space maps as well? I seem to run into problems in the maps with random stellar debris, including asteroid particles in a nebula, etc. It slows my fps down and everything else, even my weapons start firing 10 seconds after i press the ability..lol. Not all the maps, just a few and I can not remember which ones. I know a few of them are part of the patrol episode missions in the Delta arc.

    I got the same problems with certain Delta space maps, to a point, where it becomes unplayable. They work fine on my old rig, (Q6600, Radeon HD 6670), but neither on the laptop (i5-4210, GTX-950M) and the new desktop (i5-6600, Radeon R9).

    Same with the new episode. The first two maps are fine, the final space map is almost unplayable, even with low, low graphics settings.
  • kyrrokkyrrok Member Posts: 1,352 Arc User
    natejam101 wrote: »
    I'll chime in on this one too. Exact same symptoms with lots of troubleshooting done in the support forums to identify cause (devs should really check those sometime. :P) Seems like its associated with certain art assets (mostly, if not entirely, vegetation), causes inexplicable loss of framerate in spite of hardware capabilities and graphics settings. The bug was introduced with season 10 and affects a fair proportion of users (based on feedback from that forum). It's high time it gets fixed (because it does render some maps practically unplayable, including Risa, New Romulus Command, and the exterior ground maps in the early Federation missions.)

    System specs
    AMD Phenom x6 1045t
    ATI Radion 270 (also confirmed on Nvidia GTX 460)
    8gb ram
    Win 7/10

    Settings
    All tried, no effect except on some maps disabling "high detail objects" gets rid of offending vegetation.

    Other troubleshooting stems
    -Force verified
    -Re-install
    -Replaced prefs file
    -Replaced hoggs (from STO installed on laptop which isn't affected by this FPS glitch)
    -Updated drivers (everything, graphics card multiple times)
    -Reinstalled windows (incidental but didn't affect glitch)
    -Changed ISP, location (incidental but didn't' affect glitch)

    Definitely seems like problem with game code.

    i am glad I am not the only one then. Are you experiencing issues in certain delta space maps as well? I seem to run into problems in the maps with random stellar debris, including asteroid particles in a nebula, etc. It slows my fps down and everything else, even my weapons start firing 10 seconds after i press the ability..lol. Not all the maps, just a few and I can not remember which ones. I know a few of them are part of the patrol episode missions in the Delta arc.

    Delta map fps problems? Yes sir! Or as I put it, spf. A number of missions are plainly put unplayable. I skip a big chunk of the Delta patrols as a result.
  • duncanidaho11duncanidaho11 Member Posts: 7,980 Arc User
    edited October 2015
    This should be moved to the bug report section. General discussion is not the place to report such things.

    To chime in though, the Risa summer event map still has a low FPS issue. They did attempt to fix it during the summer event map but it didn't really work. They made it very slightly better at best.

    The fix I'm sure you're referring to was for a separate item (I think it was to do with visual effects) that was unrelated to these problems. No fix on vegetation related FPS issues (which this definitely is) has not been listed in any patch note since S10.

    Also, when we're at S11 now taking steps outside of the bug reporting forum (and in-game bug reports and support emails) would seem to be called for.
    Bipedal mammal and senior Foundry author.
    Notable missions: Apex [AEI], Gemini [SSF], Trident [AEI], Evolution's Smile [SSF], Transcendence
    Looking for something new to play? I've started building Foundry missions again in visual novel form!
  • whamhammer1whamhammer1 Member Posts: 2,290 Arc User
    I am down to 10 fps with the Ocampa freighter assistance mission.
  • xyquarzexyquarze Member Posts: 2,120 Arc User
    Some of the Delta patrols I used to have real troubles, and had to /renderscale down to .25 - which basically means "flying blind in a blur". I had to change my computer in march or so, and since then the problems have disappeared and I can play all missions now on the usual settings.

    The problem is, though: my new PC is not more powerful than my old one. It's more or less the same model in a different case. Which means: the problem probably lies in some very funny place.
    My mother was an epohh and my father smelled of tulaberries
  • duncanidaho11duncanidaho11 Member Posts: 7,980 Arc User
    New mission to the list: the last of the revamped cardassian episodes.

    Ground component is practically unplayable due to same inexplicable FPS slowdown.
    Bipedal mammal and senior Foundry author.
    Notable missions: Apex [AEI], Gemini [SSF], Trident [AEI], Evolution's Smile [SSF], Transcendence
    Looking for something new to play? I've started building Foundry missions again in visual novel form!
  • kalternkaltern Member Posts: 2 Arc User
    No problems for me until today, I'd stared a new captain and just landed on one of the Gorn mission worlds - lots of vegetation. FPS ground to a complete halt. On a i7 4970k/GTX970 my system is hardly low spec.

    Until today, I've been getting 60 fps everywhere except new Romulus - and that was still high 50's.

    Game on the ground is utterly unplayable right now.
  • kyrrokkyrrok Member Posts: 1,352 Arc User
    New mission to the list: the last of the revamped cardassian episodes.

    Ground component is practically unplayable due to same inexplicable FPS slowdown.

    Only the last Cardy episode? I had fps problems with all of them. Say what you will about the Iconian war, I probably agree, but I at least didn't have as much fps problems there. I honestly would have rather left those Cardassian episodes untouched. On any toon I might roll afterward, I'll simply have to give the Cardy episodes the same treatment I give much of the Delta patrol missions, that being skipping right on past them. It's that bad
  • mixiplix777mixiplix777 Member Posts: 72 Arc User
    only issues I have are with teams of multiple people in the 100k dps category. I honestly think the lag is associated with the combat parser struggling to keep up with the dps being done by multiple people and keeping it synced between all local clients, if this is the case, it is some truly horrible coding. combat parsers should be designed with limits as far as honest sync appreciation timers, for loop safety concerns within the parser, if done improperly can cause disconnects.

    as far as art goes, kemocite on cubes is a pain in the fps.
  • trekpuppytrekpuppy Member Posts: 446 Arc User
    Tbh I think the game now behaves in the same way it did before Cryptic introduced those UI-related fps enhancements many months ago. I'm not talking of the ability revamp that solved the CPU spikes on the servers which caused a very different kind of lag. These enhancements solved the fps lag caused from having the ability tray UI updates tied to the overall screen updates. In the new battlezone fps now drops to 4-5 when I have dozens of abilities running and tons of ships on the screen, exactly the same behaviour which made the game unplayable way back. Did old code sneak into the Season 11 release perhaps?
    ---
    "-Grind is good!" --Gordon Geko
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  • kyrrokkyrrok Member Posts: 1,352 Arc User
    trekpuppy wrote: »
    Tbh I think the game now behaves in the same way it did before Cryptic introduced those UI-related fps enhancements many months ago. I'm not talking of the ability revamp that solved the CPU spikes on the servers which caused a very different kind of lag. These enhancements solved the fps lag caused from having the ability tray UI updates tied to the overall screen updates. In the new battlezone fps now drops to 4-5 when I have dozens of abilities running and tons of ships on the screen, exactly the same behaviour which made the game unplayable way back. Did old code sneak into the Season 11 release perhaps?

    In lack of evidence otherwise, and the plain as you can see evidence confiriming it, I'll have to say yes.
  • yris1yris1 Member Posts: 29 Arc User
    Since it is downtime, I will share my own experience here.
    I came back to the game after 2 years off, and I noticed lag and performance issues, even though I had upgraded my vid card.

    I resolved all this by going back to Direct X 9. No lag, No performance issues anymore. So check the in game options and you might do the same.

    Maybe the game is not just as shiny as before, but at least it plays great.

    STO checks the vid card settings only to apply the newest Direct X available, but my PC can't handle it, simple as that.
  • duncanidaho11duncanidaho11 Member Posts: 7,980 Arc User
    edited October 2015
    yris1 wrote: »
    I resolved all this by going back to Direct X 9. No lag, No performance issues anymore. So check the in game options and you might do the same.

    Maybe the game is not just as shiny as before, but at least it plays great.

    STO checks the vid card settings only to apply the newest Direct X available, but my PC can't handle it, simple as that.

    That might be a very specific issue. What we discovered back during the Risa summer event (where a number of people ran smack into FPS problems on certain ground maps) is that no graphics setting change help except for disabling high detail objects. In some cases it had a slight to significant improvement, depending on what was classified for removal (ie. the problem vegetation or no.)

    I'll check again to see if swapping down from 9e to 9 helps, but barring some sort of change since our first troubleshooting steps it won't be a cure for those affected by this glitch.

    Edit: confirmed, what you had there was a specific issue associated with direct x settings. Though of course it affected performance, its not related to the ground asset slowdowns.
    Post edited by duncanidaho11 on
    Bipedal mammal and senior Foundry author.
    Notable missions: Apex [AEI], Gemini [SSF], Trident [AEI], Evolution's Smile [SSF], Transcendence
    Looking for something new to play? I've started building Foundry missions again in visual novel form!
  • tomoyosakagami1tomoyosakagami1 Member Posts: 146 Arc User
    I stopped doing the Delta Quadrant Patrol missions throughout the Delta story line because of the awful fps I'm getting on almost all the space maps. Even maps where they're no debris and such causes my fps to go below 15 and it's always happening on Delta Quadrant maps during Patrol missions.
  • yris1yris1 Member Posts: 29 Arc User
    yris1 wrote: »
    I resolved all this by going back to Direct X 9. No lag, No performance issues anymore. So check the in game options and you might do the same.

    Maybe the game is not just as shiny as before, but at least it plays great.

    STO checks the vid card settings only to apply the newest Direct X available, but my PC can't handle it, simple as that.

    That might be a very specific issue. What we discovered back during the Risa summer event (where a number of people ran smack into FPS problems on certain ground maps) is that no graphics setting change help except for disabling high detail objects. In some cases it had a slight to significant improvement, depending on what was classified for removal (ie. the problem vegetation or no.)

    I'll check again to see if swapping down from 9e to 9 helps, but barring some sort of change since our first troubleshooting steps it won't be a cure for those affected by this glitch.

    Edit: confirmed, what you had there was a specific issue associated with direct x settings. Though of course it affected performance, its not related to the ground asset slowdowns.

    Alright, maybe it is an entirely different problem, nevermind then.

  • martakurillmartakurill Member Posts: 456 Arc User
    edited October 2015
    yris1 wrote: »
    I resolved all this by going back to Direct X 9. No lag, No performance issues anymore. So check the in game options and you might do the same.

    Maybe the game is not just as shiny as before, but at least it plays great.

    STO checks the vid card settings only to apply the newest Direct X available, but my PC can't handle it, simple as that.

    That might be a very specific issue. What we discovered back during the Risa summer event (where a number of people ran smack into FPS problems on certain ground maps) is that no graphics setting change help except for disabling high detail objects. In some cases it had a slight to significant improvement, depending on what was classified for removal (ie. the problem vegetation or no.)

    I'll check again to see if swapping down from 9e to 9 helps, but barring some sort of change since our first troubleshooting steps it won't be a cure for those affected by this glitch.

    Edit: confirmed, what you had there was a specific issue associated with direct x settings. Though of course it affected performance, its not related to the ground asset slowdowns.

    I can also confirm that there is NO workaround for this particular issue for people experiencing it. Believe me, I tried just about every setting I can think of, and Risa and jungle maps still run like garbage, as do some Delta maps. Quite honestly,this is the one thing that ever really tempts me to leave STO, and the lack of a response on the matter deepens that feeling. At the very least, this has gotten me to play less since Season 10.

    This has been a persistent thread in the bug report forums for a loooooong time now, so I second that it is time for this to be out there for the general population.
  • hanover2hanover2 Member Posts: 1,053 Arc User
    as far as art goes, kemocite on cubes is a pain in the fps.

    Whatever you do, don't suggest anyone refrain from using something that's broken, even as a courtesy to others.

  • duncanidaho11duncanidaho11 Member Posts: 7,980 Arc User

    I can also confirm that there is NO workaround for this particular issue for people experiencing it. Believe me, I tried just about every setting I can think of, and Risa and jungle maps still run like garbage, as do some Delta maps. Quite honestly,this is the one thing that ever really tempts me to leave STO, and the lack of a response on the matter deepens that feeling. At the very least, this has gotten me to play less since Season 10.

    I filed another ticket to report the problems with the cardassian arc and the people there got back to me very quickly. The problem is that it wasn't cryptic QA. They've forwarded this off but the advice I got was to try contacting cryptic more directly. Ie. bug reports (and we've certainly tried that in the past too.)

    Leaving STO for me isn't in question but its definitely cutting down my involvement with it. If it wasn't for the Foundry I probably would have taken a long hiatus by now. This doesn't affect the whole game but it certainly affects enough maps to make it a prominent feature. Whatever else is done with season updates, its competing directly against a whole mess of effectively broken content and for enough people that its a reliably reported issue here on the forums

    Is it really worth that much to not fix this issue?
    Bipedal mammal and senior Foundry author.
    Notable missions: Apex [AEI], Gemini [SSF], Trident [AEI], Evolution's Smile [SSF], Transcendence
    Looking for something new to play? I've started building Foundry missions again in visual novel form!
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