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product registration key

neteru3neteru3 Member Posts: 12 Arc User
Hello,

I am hoping someone is familiar with this situation: I've been playing STO, not subscribed, for a few months now & I picked-up a retail boxed version of STO cheap. From what I understand, hopefully correctly, the boxed version product registration key will five me 30 days of subscribed play with the perks that accompany that. However, every time I attempt to apply the product registration key it states something that it cannot accept because of cookies need to be enabled. My cookies are enabled though so I am at a lost. Also, I am using Windows 8.1 & using Explorer.

Anyone with any suggestions about how to approach & fix this? Thanks in advance to any that can help.
Post edited by neteru3 on

Comments

  • jam3s1701jam3s1701 Member Posts: 1,825 Arc User
    edited March 2015
    It's more then likely the product key has been deleted I've seen this before.

    Either that or if it's a used copy of the game then the key would most likely have been used already.
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  • imruinedimruined Member Posts: 1,457 Arc User
    edited April 2015
    Try resetting Internet Explorer's privacy and security settings to default settings...

    If still having trouble, try using Firefox instead - Firefox is generally a better browser anyway IMO...
    The entitlement is strong in these forums...

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