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DEVS: So, about those bugs...

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  • rsoblivionrsoblivion Member Posts: 809 Arc User
    edited October 2014
    tacofangs wrote: »
    Uh. . . what? I'm fairly certain I didn't lash out, or call anyone "cheating scum."

    If I did, I'm sure it was during one of my Pie blackouts. I can't control myself during those.

    Anyway, apologies if what I said somehow came across as "cheating scum."
    I'm sure I can only imagine how frustrating it must be to be insulted all the time.
    I'll go apply at Burger King now.

    I don't recall you said that either :D

    It's more the comments on exploiters and the inference of cheating from your EP that have gotten a few tempers riled up.

    Maybe you should buy him a beer, then he might cool down enough to realise that a Dev cockup does not equal players exploiting or cheating. I've seen cases like the DR release in many MMO's, all were handled in a much different and IMO better manner. If there was an exp exploit, then it got plugged and the players who benefited from it either got rolled back and given some method of compensation, or didn't get rolled back, but the bug was fixed and normal play resumed.

    That didn't happen here, there was no comprehension of the issue, there was not communication, then to top it all everyone got bent out of shape when punishments were meted out for something that was never within the realms of the players control in the first place.

    Oh and the 3K exp booster price issue, that was all Dev's too (maybe not you ;) ).
    Chris Robert's on SC:
    "You don't have to do something again and again and again repetitive that doesn't have much challange, that's just a general good gameplay thing."
  • jam3s1701jam3s1701 Member Posts: 1,825 Arc User
    edited October 2014
    Taco don't take any notice man.

    People just don't know manners.
    JtaDmwW.png
  • daan2006daan2006 Member Posts: 5,346 Arc User
    edited October 2014
    jam3s1701 wrote: »
    Taco don't take any notice man.

    People just don't know manners.

    same can be said for his boss
    [SIGPIC][/SIGPIC]
    swimwear off risa not fixed
    system Lord Baal is dead
    macronius wrote: »
    This! Their ability to outdo their own failures is quite impressive. If only this power could be harnessed for good.
  • sarcasmdetectorsarcasmdetector Member Posts: 1,176 Media Corps
    edited October 2014
    daan2006 wrote: »
    same can be said for his boss

    his boss is too good to be true. he's 17x faster than anywhere else in the game.
  • jam3s1701jam3s1701 Member Posts: 1,825 Arc User
    edited October 2014
    daan2006 wrote: »
    same can be said for his boss

    Ah ok but if I'm not mistaken we all as individuals are we not?

    So you don't need to be rude to one person just because someone he works for or with is rude.

    Judge everyone individual or you'll be tarred with the same brush as being rude to one person who wasn't rude to you is well RUDE.
    JtaDmwW.png
  • maxvitormaxvitor Member Posts: 2,213 Arc User
    edited October 2014
    bortens wrote: »
    UNFAIR? WTF?
    im sorry he lashed out first by calling dedicated players "cheating scum" yet again,
    i know he just parroted the bull his executive producer dropped, but still.
    as far as im concerned he can go flip burgers, sick and tired of getting insulted by cryptic.
    Spare me the histrionics, it's getting extremely old, I see nowhere where he lashing out and calling anyone cheating scum unless you are trying to draw that meaning from:
    tacofangs wrote: »
    Bugs that get priority are those that have a dramatic effect on the game. In this case, the exploit was a major problem. So it was fixed.
    There was no lashing out, no accusation directed at players and if you choose to identify yourself with that statement and be insulted by it, that is your own damn fault.
    If something is not broken, don't fix it, if it is broken, don't leave it broken.
    Oh Hell NO to ARC
  • markhawkmanmarkhawkman Member Posts: 35,236 Arc User
    edited October 2014
    reyan01 wrote: »
    Lesson here. Don't mess with Taco this close to Halloween, lest you have to deal with Count Tacula!
    Nah, not evil enough. :P
    -=-=-=-=-=-=-=-
    My character Tsin'xing
    Costume_marhawkman_Tsin%27xing_CC_Comic_Page_Blue_488916968.jpg
  • edited October 2014
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  • bortensbortens Member Posts: 146 Arc User
    edited October 2014
    tacofangs wrote: »
    Uh. . . what? I'm fairly certain I didn't lash out, or call anyone "cheating scum."

    If I did, I'm sure it was during one of my Pie blackouts. I can't control myself during those.

    Anyway, apologies if what I said somehow came across as "cheating scum."
    I'm sure I can only imagine how frustrating it must be to be insulted all the time.
    I'll go apply at Burger King now.

    calling players exploiters is just that sadly, insulting players, calling them cheats.
    even more so when you knowingly push bugs to holodeck that got reported for weeks.
    it never felt like "being too good to be true" or rubbish like that.

    im bitter cause getting the levels cryptic took from me was actually hard work,
    as i dont fly a silly a2b beamboat.
    and its more hard work to get those 530k sp back.


    thanks for responding to me with good humour anyways.
    takes some balls to stick your head out in a ****storm you didnt cause.

    ill order a whopper and onion rings, please.
    [SIGPIC][/SIGPIC]
  • ralphgraphiteralphgraphite Member Posts: 628 Arc User
    edited October 2014
    Truthfully, this says a lot more about just how buggy Vista was than it does about how willing Microsoft is to delay a product launch. IE, for Microsoft to delay a product launch it'd have to be pretty much unusable.

    Agreed on Vista. Can't really comment on Windows Phone 7, but it flopped - so....

    Server 2003 was actually a pretty solid product, and was pretty early in its' cycle IIRC though. Sometimes delays improve things.

    I only really responded because saying the "big software guys" never delay is hyperbolic. It happens often enough, but there are announcements of delays, and reasons are sometimes even communicated to the customer base. In the tech world, companies that deal in complete absolutes....often are replaced.
  • ralphgraphiteralphgraphite Member Posts: 628 Arc User
    edited October 2014
    rsoblivion wrote: »
    It's more the comments on exploiters and the inference of cheating from your EP that have gotten a few tempers riled up.

    I'm really hoping tempers die down soon. The only chance we have of getting any improvement is with rational feedback.

    That said - complaining can be rational. It shoudln't be rainbows and unicorns in here either, because then nothing would ever get fixed.

    Also, the bug was not handled well. It should have been caught on Tribble, when it was caught on Tribble. I can see why alot of people are mad - I don't have a horse in this race, as my main is only level 54 now, but I would not take kindly to being called an "exploiter" when the bug was reported way before hand.

    But personal attacks on devs and a total us vs them mentality will not get anyone anywhere.
  • themic609themic609 Member Posts: 109 Arc User
    edited October 2014
    Taco... Can you get the others in the team to make the Dahar master coat available for us KDFs Pleaseeee :(
    "Helm Prepare Maneuver Circle Target Alpha, Tactical Prepare BFAW3 and mash Spacebar"

  • bortensbortens Member Posts: 146 Arc User
    edited October 2014
    The only chance we have of getting any improvement is with rational feedback.

    they already stated officially that any criticism is just whining to them,
    and they will ignore it all cause they make the game.
    and yes, that apparently included tribble bug reports too.
    that statement was made for tribble feedback.

    being rational is lost on cryptic obviously.
    [SIGPIC][/SIGPIC]
  • trek21trek21 Member Posts: 2,246 Arc User
    edited October 2014
    bortens wrote: »
    they already stated officially that any criticism is just whining to them,
    and they will ignore it all cause they make the game.
    and yes, that apparently included tribble bug reports too.
    that statement was made for tribble feedback.

    being rational is lost on cryptic obviously.
    But there's a difference between rational criticism, and plain hate criticism

    Anything that involves You SUCK! - FIX THIS NOW! - THIS IS TERRIBLE! (without actually saying why they objectively think so)... etc etc, is all considered whining and doesn't help them. Stating criticism and the why they think it's bad, watching how they word it, gets much better results and is far more likely to get their attention anyway.

    Besides, they always listen. Just because they choose not to do something doesn't mean they didn't consider it in the first place.
    Was named Trek17.

    Been playing STO since Open Beta, and have never regarded anything as worse than 'meh', if only due to personal standards.
  • bortensbortens Member Posts: 146 Arc User
    edited October 2014
    agreed, but the tribble tau dewa reports werent insulting or anything, they been constructive.
    yet they ignored them until they retaliated on their playerbase.

    and they had to use "metrics" to detect their own screwup, of all things.

    i guess even dangelow wishes now they would have paid attention to gold player bug reports..
    [SIGPIC][/SIGPIC]
  • prierinprierin Member Posts: 7 Arc User
    edited October 2014
    Although I continue to agree that the way Cryptic handled the issue in Tau Dewa was wrong. Just, wrong…. Can we refrain from slinging blatant attacks at one of the few, if not only devs willing to actually take a moment and pop in here to give info? After all, it was the lack of communication which led to the aforementioned debacle in the first place. Let’s not work to recreate the same environment where devs don’t want to actually talk to us.

    What’s done is done. I have learned to accept that. Cryptic isn’t going to back down and neither are those who believe they were wrongly nerfed. Life goes on. I’d rather focus on what can be fixed, i.e. the current and common bugs disrupting everyday gameplay.

    On that note, I logged in last night and played through some patrols in the DQ without lag or DCs… thought to myself ‘Ah, I remember this! Did they fix it?’ Then went to ESD, to the tailor and BAM! Crash to desktop as soon as the tailor window opened.

    Blargh.
    [SIGPIC][/SIGPIC]
    You will forever be missed and never forgotten.
  • trek21trek21 Member Posts: 2,246 Arc User
    edited October 2014
    bortens wrote: »
    agreed, but the tribble tau dewa reports werent insulting or anything, they been constructive.
    yet they ignored them until they retaliated on their playerbase.

    and they had to use "metrics" to detect their own screwup, of all things.

    i guess even dangelow wishes now they would have paid attention to gold player bug reports..
    The problem with that is, Q&A handles all the in-game bug reports (thousands, if not millions), and forwards the ones they choose to the devs in the bug fields. Or so far as I understand

    With that process in mind, and the whole 'must be able to replicate the bug to know how to attempt to tackle the solution' angle, it's fairly easy that Tau Dewa could have gone unnoticed. Or even more simply, didn't seem like a bug at first glance
    Was named Trek17.

    Been playing STO since Open Beta, and have never regarded anything as worse than 'meh', if only due to personal standards.
  • bortensbortens Member Posts: 146 Arc User
    edited October 2014
    prierin wrote: »
    Although I continue to agree that the way Cryptic handled the issue in Tau Dewa was wrong. Just, wrong…. Can we refrain from slinging blatant attacks at one of the few, if not only devs willing to actually take a moment and pop in here to give info? After all, it was the lack of communication which led to the aforementioned debacle in the first place. Let’s not work to recreate the same environment where devs don’t want to actually talk to us.

    What’s done is done. I have learned to accept that. Cryptic isn’t going to back down and neither are those who believe they were wrongly nerfed. Life goes on. I’d rather focus on what can be fixed, i.e. the current and common bugs disrupting everyday gameplay.

    On that note, I logged in last night and played through some patrols in the DQ without lag or DCs… thought to myself ‘Ah, I remember this! Did they fix it?’ Then went to ESD, to the tailor and BAM! Crash to desktop as soon as the tailor window opened.

    Blargh.

    you checked tribble patch notes lately? nothing gets fixed.

    hierarchy boff being customizable is top priority fix, kdf getting ugly fattie as fed version doesnt matter.
    no way to reclaim it on kdf either.

    no fix for roms not being able to train boffs.
    no fix for tray resetting itself.

    those arent even known issues, that fattie boff is way more important.

    or punishing dedicated players for bugs cryptic decided to ignore.
    [SIGPIC][/SIGPIC]
  • prierinprierin Member Posts: 7 Arc User
    edited October 2014
    bortens wrote: »
    you checked tribble patch notes lately? nothing gets fixed.

    hierarchy boff being customizable is top priority fix, kdf getting ugly fattie as fed version doesnt matter. no way to reclaim it on kdf either.

    no fix for roms not being able to train boffs.
    no fix for tray resetting itself.

    those arent even known issues, that fattie boff is way more important.

    or punishing dedicated players for bugs they did choose to ignore.


    The potato head? Ya, I know..

    But what can WE do about it? Certainly encouraging the devs to keep as far away from the forums as possible isn't the right course of action so... suggestions?
    [SIGPIC][/SIGPIC]
    You will forever be missed and never forgotten.
  • bortensbortens Member Posts: 146 Arc User
    edited October 2014
    prierin wrote: »
    The potato head? Ya, I know..

    But what can WE do about it? Certainly encouraging the devs to keep as far away from the forums as possible isn't the right course of action so... suggestions?

    well, listening to tribble feedback and not disregarding it as whining would be a start.

    then rolled out bugs are top priority.

    one faction not being abled to train boffs properly since dr launched sounds like top priority to me.
    tray resetting itself on zoning everytime does too.

    not even known bugs.

    and we cant do nothing but complain about pressing issues, which cyptic interprets as whining.
    we cant do jack.

    they dont even try to play their own game cause then many things would be known issues.
    [SIGPIC][/SIGPIC]
  • maxvitormaxvitor Member Posts: 2,213 Arc User
    edited October 2014
    I have to agree that situations like this one, which was well documented on Tribble leaves many wondering what purpose Tribble actually serves.
    How this bug was handled wasn't merely poor, it was appalling, a punitive rollback was a completely unnecessary measure, just fix the damn bug and be done with it. Instead thanks to this thoughtless heavy handedness Cryptic has instigated a public relations disaster and will be hard pressed regaining player trust.
    From this day forward players need always be wary that some style of play could at any time fall into the hazy varying definition of exploitative behavior which is established merely by managerial fiat. The whole point of being here is to play a "game" for "enjoyment", it is not to feel paranoid that playing in any part of the game could result in being penalized and if that must be the case the easiest way to avoid these penalties is to simply not play the game.
    I have no stake in this, I was so disappointed with what they did not do that I haven't even bothered with the game since that first day after DR launch, I'm currently in wait and see mode but I'm not really expecting much.
    That said keep a cool head, anger is understandable but direct it where it belongs, not at people who had nothing to do with how this played out, many of the people taking heat right now are as much victims of all this BS as those affected, meatshields thrown up by the suits who are the real villians that we'll never hear a peep from in these forums.
    If something is not broken, don't fix it, if it is broken, don't leave it broken.
    Oh Hell NO to ARC
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