No, this has nothing to do with the new layout. I've always wanted to post this idea, I just never got around to it.
When you're saying "You can create new characters on a Public Test Shard if you would like to start fresh," perhaps a friendly notice pointing out "but any new characters created on a Public Test Shard will be lost forever if the shard is wiped." would be helpful.
For personal reasons, I've left Star Trek Online.
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