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Forums > Home› Star Trek Online General Discussion

How to get to account page with new ARC System

tieberionetieberione Member Posts: 137 Arc User
edited February 2014 in Star Trek Online General Discussion
This ARC force is beyond belief to the point I want to cancel my Sub. However, ARC won't let you get to your account page, it redirects you to an account page that doesn't exist anymore.
I don't want to have to put a block on my CC or deny payment next time they try to charge my account. Anyone have a link/solution?
Thanks
Tieberion, Captain of the USS Excalibur NX-97000-B

Post edited by tieberione on

Comments

  • tekehdtekehd Member Posts: 2,032 Arc User
    edited February 2014
    It's not that hard

    On the ARC Games site, click on your account name in the upper right, then click "My Account" in the dropdown. On the account page click "Games" on the left hand side pane and it will show you your game subscriptions.... either the link over your subscription time or the Activity status will take you to the spot to alter subscription type.
  • angrybear32angrybear32 Member Posts: 59 Arc User
    edited February 2014
    Yes except it says i own and play 0 games.

    But it shows the zen purchases just fine.. how wonderful..

    PWE somehow auto transfered some of the basic info.
    IE i can login using the exisiting pwe account access info.

    But it doesnt actually hold any info as to what games i play.

    I should note i play using steam, thats probably got something to do with it.
  • rhoricrhoric Member Posts: 1 Arc User
    edited February 2014
    I posted this in a couple other topics of his. You can use this link.

    https://secure.crypticstudios.com/startrek/login
  • eazzieeazzie Member Posts: 4,300 Arc User
    edited February 2014
    tieberione wrote: »
    This ARC force is beyond belief to the point I want to cancel my Sub. However, ARC won't let you get to your account page, it redirects you to an account page that doesn't exist anymore.
    I don't want to have to put a block on my CC or deny payment next time they try to charge my account. Anyone have a link/solution?
    Thanks

    On the new site, click on guides then on the next page all the subscription sub pages are on there :)
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