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Load outs bug ? [Team Investigating]

gatsie7gatsie7 Member Posts: 141 Arc User
So over the weekend I posted this in another thread and received no response ! I have built my 2 free load outs and when I switch from 1 to another none of my Tac officers get placed , is this a known issue and if not well I am letting you know now. I am not the only one with this problem ! Any input on whats up would be nice.
[SIGPIC][/SIGPIC]
Post edited by gatsie7 on

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  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited February 2014
    gatsie7 wrote: »
    So over the weekend I posted this in another thread and received no response ! I have built my 2 free load outs and when I switch from 1 to another none of my Tac officers get placed , is this a known issue and if not well I am letting you know now. I am not the only one with this problem ! Any input on whats up would be nice.

    In general, we cannot reproduce this issue. If you let me know your character's name@handle (feel free to PM me if you prefer), I can get a copy of the character to try and track down the problem.
    STO QA Team
  • overlapooverlapo Member Posts: 0 Arc User
    edited February 2014
    In general, we cannot reproduce this issue. If you let me know your character's name@handle (feel free to PM me if you prefer), I can get a copy of the character to try and track down the problem.

    Remember that bug that was introduced into the game shortly before the launch of LOR? The one where bridge officers didn't load properly? The one that caused them to be replaced by generic npcs in bridge maps? It is causing this too. Many of the symptoms have been patched but the bug that caused them was never addressed.

    How to reproduce: Set up two loadouts, make sure the second loadout has different boffs than the first.
    Go into a ground map with a boff landing party, like New Romulus. Make sure the boffs of the second loadout are not part of the landing party.
    Beam back into space, hit U to open the status screen and switch to the second loadout. The boffs that weren't part of the first loadout or the landing party will likely fail to load properly.

    Going into a ground map with your bridge officers is messing with them somehow, has been happening for over a year and it will continue to mess with a lot of things until it is fixed.
  • salem1574salem1574 Member Posts: 187 Arc User
    edited February 2014
    gatsie7 wrote: »
    So over the weekend I posted this in another thread and received no response ! I have built my 2 free load outs and when I switch from 1 to another none of my Tac officers get placed , is this a known issue and if not well I am letting you know now. I am not the only one with this problem ! Any input on whats up would be nice.

    Take comfort in the fact that you are not the only one who has been experiencing problems with the ship load out system.

    The main symptom of new ship load system bug is its inability to actually save load outs in the first place…. Rendering utterly useless.

    Does this look a bit what you are running into?

    Issues with the Ship load out system

    I have been using the SOL system space to test the Ship load out system and have found the following issues:

    Please note that that after each ship load out saving process has been completed I receive the following message on screen: “Equipment, tray configuration, and duty officers saved to the named ship.”

    This message would indicate that the ship load out has been successfully saved for that ship.


    The problem is when I switch from one ship to another random bridge officers’ positions are left unfilled even after I have selected the EQUIP LOAD OUT.

    These are named and saved ship load outs in accordance to the instructions.

    By random unfilled bridge officer positions it can mean that one time it will be an ensign missing or a LT. Commander missing.

    It seems to be a roll of the dice on what supposedly saved officers will be missing from a saved ship load out. The EQUIP LOAD OUT function has NO EFFECT.
  • gatsie7gatsie7 Member Posts: 141 Arc User
    edited February 2014
    In general, we cannot reproduce this issue. If you let me know your character's name@handle (feel free to PM me if you prefer), I can get a copy of the character to try and track down the problem.

    My character name and at are as follows insta@gatsie. If it helps I am using the Bo's that I bought from the embassy they ( my tacs ) are all the same one just different names. It is the rare tac with superior oprative trait.
    [SIGPIC][/SIGPIC]
  • jeffel82jeffel82 Member Posts: 2,075 Arc User
    edited February 2014
    My loadouts have been working pretty well so far (except for Set powers losing their place in the power tray, which I know is a known issue), with one exception:

    When I switch to my Odyssey Tactical Cruiser and equip my saved loadout (I only have one), the game correctly equips the entire loadout except for the Ensign Tactical boff slot. Weird.

    The character is Celnet@Jeff-El
    You're right. The work here is very important.
    tacofangs wrote: »
    ...talking to players is like being a mall Santa. Everyone immediately wants to tell you all of the things they want, and you are absolutely powerless to deliver 99% of them.
  • beamsuckerbeamsucker Member Posts: 4 Arc User
    edited February 2014
    Another bug with loadouts is that the tray is not reloaded when there was a change in the order of the ship list (add, rename or remove a ship).

    It seems that for loadouts it is the same bug as before: If you change something that affects the order of ships in the list the tray configuration is no longer correct.
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited February 2014
    overlapo wrote: »
    How to reproduce: Set up two loadouts, make sure the second loadout has different boffs than the first.
    Go into a ground map with a boff landing party, like New Romulus. Make sure the boffs of the second loadout are not part of the landing party.
    Beam back into space, hit U to open the status screen and switch to the second loadout. The boffs that weren't part of the first loadout or the landing party will likely fail to load properly..

    I have tried your exact repro steps and was unable to reproduce the problem.

    Please note that I'm not saying the issue is not happening, just that QA has not been able to reproduce the issue.

    I'll keep investigating.
    STO QA Team
  • velarnvelarn Member Posts: 0 Arc User
    edited February 2014
    I'm experiencing a different bug with loadouts, when I try to equip any of my saved loadouts the only thing that happens is that my boffs get shuffled around and then put in the stations they should be. Anything else is left untouched, making this entire system essentially useless to me. Is there a way to get it working that I'm missing?
    [SIGPIC][/SIGPIC]
  • gatsie7gatsie7 Member Posts: 141 Arc User
    edited February 2014
    I have tried your exact repro steps and was unable to reproduce the problem.

    Please note that I'm not saying the issue is not happening, just that QA has not been able to reproduce the issue.

    I'll keep investigating.

    So this is what happens , when I switch from my first load out to the second the tacs do not get slotted but when I slot them my self it then shows the name of the load out also when I switch back to the original loadout it fills in correctly. This happens in any map that I go into. Please keep me informed , Thanks

    P.S. here is a link to a video that I made of the issue http://https://www.youtube.com/watch?v=1RZ2cFGBvLg
    [SIGPIC][/SIGPIC]
  • overlapooverlapo Member Posts: 0 Arc User
    edited February 2014
    I have tried your exact repro steps and was unable to reproduce the problem.

    Please note that I'm not saying the issue is not happening, just that QA has not been able to reproduce the issue.

    I'll keep investigating.

    Alas, it happens on ALL my characters including new ones, so I don't know what's missing here for you to reproduce this. Going on a ground map with a boff landing party just messes them up.
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited February 2014
    overlapo wrote: »
    Alas, it happens on ALL my characters including new ones, so I don't know what's missing here for you to reproduce this. Going on a ground map with a boff landing party just messes them up.

    Eureka! I've gotten this to reproduce. I need to do some more testing to narrow down to a consistent repro case, but I suspect that either switching ships and/or characters to be part of the equation.

    Thanks for your help.
    STO QA Team
  • pwstolemynamepwstolemyname Member Posts: 1,417 Arc User
    edited February 2014
    Its probably too late to be of help but My character Temo@ctcc42 has regularly suffered from boff issues. A lot of the time STO forgets which boffs are ment to be assigned to my small craft stations, beams down the wrong away team or forgets which boffs go in which ships when I change them

    I also have found that my loadouts do no always load all of their associated boffs.
  • ltcmdjamescoreltcmdjamescore Member Posts: 423 Arc User
    edited February 2014
    Got similar issue on my Romulan. When switching layouts on T'varo, I've got issue with BOff on my universal seat (Breen Tactical BOff).
    izNBNFT.jpg
  • beamsuckerbeamsucker Member Posts: 4 Arc User
    edited February 2014
    same here: when I toggle a ship bridige officers of universal stations are missing. Also when I reload the loadout it does not help.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited February 2014
    gatsie7 wrote: »
    So over the weekend I posted this in another thread and received no response ! I have built my 2 free load outs and when I switch from 1 to another none of my Tac officers get placed , is this a known issue and if not well I am letting you know now. I am not the only one with this problem ! Any input on whats up would be nice.

    Take comfort in the fact that you actually got a dev reply: the vast majority of us is simply being ignored.

    And yes, it's a known issue. Here is what I think is happening:

    It's all about timing (aka, sloppy programming). Boff stations, tray-layout, it seems the info for them is being sent to your game client in an 'UDP' kinda style (just broadcast, don't confirm). For ppl with a good connection, this means there's hardly ever an issue. But even the minutest lag will cause wrong boff-seating, erroneous tray-settings, etc.

    Now, these wrong settings are caused by another, underlying issue; namely, that the game annoying 'guesses' what should be there, in case an entry is missing; hence, tray is being filled up with just randomly chosen abilities. And, from that point on, it's immediately too late to rectify, as the game now sees this as your current tray/boff seating.

    They kinda fixed the department heads issue earlier on, along the lines of what I suggested: you often see a small delay until some department heads are actually un-grayed out. I believe their 'solution' was to simply hold off on the random-filling up stuff a bit. In practice, this just means your department heads load properly now.
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  • stevedudemanstevedudeman Member Posts: 139 Arc User
    edited February 2014
    Also, I cannot switch loadouts in the Qo'nos system. Not game breaking as I can just warp to Omega Leonis to do it. Just kind of annoying...
  • pwstolemynamepwstolemyname Member Posts: 1,417 Arc User
    edited February 2014
    Lets not let this thread slip to page 4. It would be a horrible shame if this didnt get fixed before cryptic loosess intrest in loadouts.

    In a years time there will still be enough things that were introduced broken and never fixed without this adding to the list.
  • pwstolemynamepwstolemyname Member Posts: 1,417 Arc User
    edited March 2014
    Eureka! I've gotten this to reproduce. I need to do some more testing to narrow down to a consistent repro case, but I suspect that either switching ships and/or characters to be part of the equation.

    Thanks for your help.

    Its been a while since we have heard anything about this one. And its still not listed in the known issues on the patch notes.

    Any news?
  • comtedeloach2comtedeloach2 Member Posts: 499 Arc User
    edited March 2014
    I have this same problem on my characters....
  • pwstolemynamepwstolemyname Member Posts: 1,417 Arc User
    edited March 2014
    It would be grate to know what crypticfrost thought the problem was.

    Even if the powers that be cant spare the time for him to fix it, it would help if we understood the bug a little more. Like living with an incurable disease, at least with a diagnosis we could manage our condition.
  • pwstolemynamepwstolemyname Member Posts: 1,417 Arc User
    edited March 2014
    Still hoping for some news about this.
  • cycuzycycuzy Member Posts: 1 Arc User
    edited March 2014
    Hello,

    just wanted to add that I am also encoutering this bug.
    Swichting from my Dyson Science Destroyer to my Bortasqu' Tactial Cruiser leaves 3 Bride Officer slots EMPTY. I made sure to save everything correctly before.
    Switching loadouts while inside the cruiser works fine. Just after switching the ship it bugs out.

    Help!

    Blue
  • wildweasalwildweasal Member Posts: 1,053 Arc User
    edited March 2014
    I'm getting it now too would you like my handles that you could test it on mine it happens of 5 to 6 ships on my account
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  • sportz19721010sportz19721010 Member Posts: 36 Arc User
    edited May 2014
    I really like the idea of load outs, and it worked great at first. But now, it is rendering this game impossible to play for me. My Fed toon will lose the tray set up and my duty officer set up. It's not just when I go to Deep Space Nine or ESD, it is every single time I go anywhere or do anything and it is completely random. I can't even run an STF without having to spending a significant amount of time setting up everything, AGAIN! Please, please fix this.
    darth-vader-wants-to-rock_zps3as86bfd.gif
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