Game Launcher Debugger

leestark

Hey guys
When I hit the game launch icon, I get the Developer Details window along with the CrypticError PID pop up.

it has all this

ErrorTracker ID: 25996104
http://errortracker.crypticstudios.com/detail?id=25996104

File: c:\src\libs\utilitieslib\utils\error.c
Line: 372
Expression: 0

Error Message: Could not rename file that could not be overwritten (CrypticError.exe): Access is denied.



0 cef_cryptic_override (12ae58,2800,0,0)
Line: --- (0)
Module: Star Trek Online.exe
1 cef_cryptic_override (162ae44,f56e79,1,167ef28)
Line: --- (0)
Module: Star Trek Online.exe
2 cef_cryptic_override (f5f20c,0,12d814,12d818)
Line: --- (0)
Module: Star Trek Online.exe
3 cef_cryptic_override (f5f20c,12d814,12d818,7ffd5000)
Line: --- (0)
Module: Star Trek Online.exe
4 cef_cryptic_override (f5f20c,12d814,12d818,7ffd5000)
Line: --- (0)
Module: Star Trek Online.exe
5 cef_cryptic_override (162dd88,162dc5c,4d910309,12f974)
Line: --- (0)
Module: Star Trek Online.exe
6 cef_cryptic_override (162dc5c,c9,51c33ec0,ffffffffeed28b27)
Line: --- (0)
Module: Star Trek Online.exe
7 cef_cryptic_override (1240000,0,2d20b1,1)
Line: --- (0)
Module: Star Trek Online.exe
8 cef_cryptic_override (12fa40,76c0d2e9,7ffd5000,12fa80)
Line: --- (0)
Module: Star Trek Online.exe
9 cef_cryptic_override (7ffd5000,12fa80,776d1603,7ffd5000)
Line: --- (0)
Module: Star Trek Online.exe
10 BaseThreadInitThunk (7ffd5000,77688667,0,0)
Line: --- (0)
Module: kernel32.dll
11 RtlInitializeExceptionChain (14cb050,7ffd5000,0,0)
Line: --- (0)
Module: ntdll.dll
12 RtlInitializeExceptionChain (14cb050,7ffd5000,0,0)
Line: --- (0)
Module: ntdll.dll


Extra Info:
CPU: 2310 Mhz (2/2 cores) / RAM: 3069 MBs (2174 free) / Video Card: NVIDIA GeForce 8400GS / Driver Ver: 9.18.13.1106 / UserVA: 2.0GB / OS Ver: 6.0.6002 / VidMem: 1024 MBs / D3D11: Unknown
Acceptable video card driver

Heap is NOT corrupted
No windows SYSTEM error code found.
Assertion failed

Program: ...
SVN Revision: CL_2013_09_25_09_40
Time: Mon Sep 30 08:53:27 AM
Process ID: 3532There is no callstack information (NULL Callstack)

What the hell has happened? I haven't done anything out of the norm.

afree100

This is the only relevant detail:Error Message: Could not rename file that could not be overwritten (CrypticError.exe): Access is denied.

Everything else is information for the developers that is sent every crash.

I attempted to make a batch file that found the path of star trek online and deleted the file that may be causing the issue, however I couldn't extract just the directory so you will have to manually go to it yourself (although this "tool" may make it easier for other people to find their Star Trek Online directory in the future).

Create a bat file by:
going to the desktop and right clicking (while holding shift down) in a blank area with no files and folders selected->click: open command window here->type this: cd. > 1.bat

copy and past this into it (by right clicking on it and selecting edit (after you have closed the command prompt)) and go to the folder that it tells you to:

REM START OF BATCH FILE
@echo off
REM Setting the Keys
set key="HKCU\Software\Cryptic\Star Trek Online"
set value=InstallLocation

REM Querying the Keys
for /F "tokens=*" %%v in ('reg query %key% /v %value%') do (
set keystring=%%v
)
echo Goto the third:
echo %keystring%
pause
REM END OF BATCH FILE

Now to delete the file in question that is probably causing the issue (don't worry its safe to delete it, I have done so myself with my Star Trek Online):

then go to that path->hold shift down and right click in a blank area with no files and folders selected->click: open command window here->type this:

DEL /F CrypticError.exe

should have fixed your issue, and even if it didn't at least you know how to force delete a file now (if you didn't already) with the added bonus of creating files with a icon of gears on them