You still have not addressed the issue the ship should not have been for sale with a cloak if it didn't come with it. Your announcement that it was a mistake was in the forums after it was for sale and not an in game msg to notify the players of this mistake. I bought the ship because it had a cloak I had no way of knowing that it was not suppose to be there. It should not have been put on sale or taken off sale as soon as the mistake was found so that this did not happen or at least an in game repeating msg so people knew of this issue . You did none of this because to do so would have hurt your sales. Because of the handling of this I feel I have been cheated by the game. I have been playing this game since it came out I have a life time subscription i have always been a loyal player. I have never felt unfairly treated by this game till now, something need to be done to fix this it would be a shame to loose a player's like me but i can't play a game I feel that treats me unfairly. I know others that I talked to that feel the same way about this issue.
You still have not addressed the issue the ship should not have been for sale with a cloak if it didn't come with it. Your announcement that it was a mistake was in the forums after it was for sale and not an in game msg to notify the players of this mistake. I bought the ship because it had a cloak I had no way of knowing that it was not suppose to be there. It should not have been put on sale or taken off sale as soon as the mistake was found so that this did not happen or at least an in game repeating msg so people knew of this issue . You did none of this because to do so would have hurt your sales. Because of the handling of this I feel I have been cheated by the game. I have been playing this game since it came out I have a life time subscription i have always been a loyal player. I have never felt unfairly treated by this game till now, something need to be done to fix this it would be a shame to loose a player's like me but i can't play a game I feel that treats me unfairly. I know others that I talked to that feel the same way about this issue.
As has been pointed out multiple times now, the ship was never advertised with a cloak. It's description in the C-Store and on the website never listed a cloak. When it was posted to the forum by fans that the ship accidentally had a cloak BranFlakes immediately responded that it was an error that would be corrected. You can see those posts HERE and HERE.
You were not cheated. It was an error you were not supposed to get, and thus not entitled to. They posted about the error on the forum and if you bought it because some stranger in the game told you to then you only cheated yourself.
And finally, none of that has anything to do with the thread you posted it in. And spamming it into multiple thread is against forum rules and will only get you banned.
STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
You still have not addressed the issue the ship should not have been for sale with a cloak if it didn't come with it. Your announcement that it was a mistake was in the forums after it was for sale and not an in game msg to notify the players of this mistake. I bought the ship because it had a cloak I had no way of knowing that it was not suppose to be there...
Welcome to Cryptic's Keen Quality Control. They let "bugs" like this slip all the time. I mean really, how does a new ship get posted without someone knowing it had cloak? :rolleyes:
Anyway, as others have posted, the ship having cloak was not listed in the blog, in-game ship description, etc. and they did Dev Post about it being a bug. It's clear the cloak being on the ship was unintentional and something Cryptic will be fixing. Complaining here in the forums will not stop them from doing so, nor get you any recompense.
You're only real option would be to submit a billing ticket and request a refund. If you're clear and polite in your request you might get them to make an exception to their no refund policy. It's doubtful, but it's about your only choice. If you go in raging off the top rope you'll likely get ignored.
Good luck!
You can find/contact me in game as @PatricianVetinari. Playing STO since Feb 2010.
Comments
You were not cheated. It was an error you were not supposed to get, and thus not entitled to. They posted about the error on the forum and if you bought it because some stranger in the game told you to then you only cheated yourself.
And finally, none of that has anything to do with the thread you posted it in. And spamming it into multiple thread is against forum rules and will only get you banned.
Anyway, as others have posted, the ship having cloak was not listed in the blog, in-game ship description, etc. and they did Dev Post about it being a bug. It's clear the cloak being on the ship was unintentional and something Cryptic will be fixing. Complaining here in the forums will not stop them from doing so, nor get you any recompense.
You're only real option would be to submit a billing ticket and request a refund. If you're clear and polite in your request you might get them to make an exception to their no refund policy. It's doubtful, but it's about your only choice. If you go in raging off the top rope you'll likely get ignored.
Good luck!
You can find/contact me in game as @PatricianVetinari. Playing STO since Feb 2010.