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'Game-breaking gameplay bug' has led to game access being suspended !
beauregarduk2
Member Posts: 14 Arc User
Roughly 30 minutes ago I was playing STO as normal, when my connection was abruptly severed to be replaced with the log-in screen and a message in red stating that my account had been BANNED !
I was extremely startled and alarmed by this, as I've been playing STO since its open beta, am a life time subscriber, and have never committed any gaming offence (bannable or otherwise) !
With enormous trepidation and dread, I submitted a query to Support, and exited the log-in screen.
After checking the STO Website for offences that would cause an account to be immediately banned, I noticed that if an account IS banned, the reason for the ban is notified to the account holder by email.
So, upon checking my email I discovered a message from PWE/Cryptic stating that thay have discovered a game-breaking gameplay bug that has been causing stability issues with the STO servers ! And that my account 'is one of the few accounts affected by this issue' and has been temporarily suspended while they try to resolve it.
It could not happen at a worst time ! Although they further state that my account will be automatically credited with the Summer giveaways while suspended, I have a Fleet to run !
Several Fleet events I have organised will now not happen, because I cannot log-in, nor even email the other members to notify them what is happening !
I am/was a regular STO player, with 16 toons, putting in at least 4 hours each evening. The 'bird raising' projects which I was doing daily on these 16 toons to obtain marks will now go to waste, since I suspect they will not fix this problem anytime soon. *sigh !
Anyhoo, out of curiosity; has anyone else been affected with this issue?
N.B. Okay, now I look like a bigger idiot than usual ! While I was typing the above (in a separate thread, I might add) THIS thread was also being created. Now my thread has been moved here, and nearly all of what I typed is now out of context ! Cheers forum moderator !
I was extremely startled and alarmed by this, as I've been playing STO since its open beta, am a life time subscriber, and have never committed any gaming offence (bannable or otherwise) !
With enormous trepidation and dread, I submitted a query to Support, and exited the log-in screen.
After checking the STO Website for offences that would cause an account to be immediately banned, I noticed that if an account IS banned, the reason for the ban is notified to the account holder by email.
So, upon checking my email I discovered a message from PWE/Cryptic stating that thay have discovered a game-breaking gameplay bug that has been causing stability issues with the STO servers ! And that my account 'is one of the few accounts affected by this issue' and has been temporarily suspended while they try to resolve it.
It could not happen at a worst time ! Although they further state that my account will be automatically credited with the Summer giveaways while suspended, I have a Fleet to run !
Several Fleet events I have organised will now not happen, because I cannot log-in, nor even email the other members to notify them what is happening !
I am/was a regular STO player, with 16 toons, putting in at least 4 hours each evening. The 'bird raising' projects which I was doing daily on these 16 toons to obtain marks will now go to waste, since I suspect they will not fix this problem anytime soon. *sigh !
Anyhoo, out of curiosity; has anyone else been affected with this issue?
N.B. Okay, now I look like a bigger idiot than usual ! While I was typing the above (in a separate thread, I might add) THIS thread was also being created. Now my thread has been moved here, and nearly all of what I typed is now out of context ! Cheers forum moderator !
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