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Forums > Home› The Foundry for Star Trek Online› The Foundry for Star Trek Online - Bug Reports

Unable to Edit Due to Infinite Loading

captainazzaranocaptainazzarano Member Posts: 60 Arc User
edited November 2023 in The Foundry for Star Trek Online - Bug Reports
Ok,

I start the editing process, and I get the notification that the Foundry is "loading and patching updates". After it's finished, I'm taken to the editing screen, but everything is blank. All it says in the upper left hand is "Project Loading... Please Wait..." Then, the Preview Map box shows briefly, and I'm disconnected from the server.

I've tried editing other projects, but it's the same thing. Any ideas on what I could do? Any known fixes?
Post edited by baddmoonrizin on

Comments

  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited July 2013
    Thank you for your report. Please see my response in this thread: http://sto-forum.perfectworld.com/showthread.php?p=11402251&posted=1#post11402251
    STO QA Team
  • captainazzaranocaptainazzarano Member Posts: 60 Arc User
    edited July 2013
    CrypticFrost,

    This is one glitch that I was able to fix. If this happens to anyone else, exit the GameClient and restart the launcher. The next time you go into a foundry mission to edit, it should work for you.

    Compared to a lot of other foundry issues, this one was pretty easy. One down, many to go.

    :)
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited July 2013
    captainazzarano wrote: »
    CrypticFrost,

    This is one glitch that I was able to fix. If this happens to anyone else, exit the GameClient and restart the launcher. The next time you go into a foundry mission to edit, it should work for you.

    Compared to a lot of other foundry issues, this one was pretty easy. One down, many to go.

    :)

    Good to hear, thanks.
    STO QA Team
  • doffingcomradedoffingcomrade Member Posts: 0 Arc User
    edited July 2013
    I have this same issue, but no amount of restarting, switching computers, etc, changes anything. Monitoring network traffic reveals that absolutely no data is being sent or received during this time, meaning absolutely nothing is actually loading.
    [SIGPIC][/SIGPIC]
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited July 2013
    doffingcomrade wrote: »
    I have this same issue, but no amount of restarting, switching computers, etc, changes anything. Monitoring network traffic reveals that absolutely no data is being sent or received during this time, meaning absolutely nothing is actually loading.

    Have you tried disabling on demand patching?
    STO QA Team
  • doffingcomradedoffingcomrade Member Posts: 0 Arc User
    edited August 2013
    I have found this thread again in an attempt to revisit the Foundry...it's still like this, though. I have left it to load for about 3 hours so far, during which absolutely no data has been downloaded and practically no traffic aside from what appears to be a keepalive signal transmitted.

    "On Demand" Patching has always been disabled here, as I have found it to be extremely unreliable.

    Issue persists across multiple unrelated accounts and multiple independent computers in all combinations.
    [SIGPIC][/SIGPIC]
  • zorbanezorbane Member Posts: 1,617 Arc User
    edited August 2013
    Is it on the same network? Could it be a firewall related issue?

    Kinda throwing any ideas out right now...
    StarbaseUGC Discord Chat
    Foundry Mission Database
    Check out my Foundry missions:
    Standalone - The Great Escape - The Galaxy's Fair - Purity I: Of Denial - Return to Oblivion
    Untitled Series - Duritanium Man - The Improbable Bulk - Commander Rihan
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited August 2013
    doffingcomrade wrote: »
    I have found this thread again in an attempt to revisit the Foundry...it's still like this, though. I have left it to load for about 3 hours so far, during which absolutely no data has been downloaded and practically no traffic aside from what appears to be a keepalive signal transmitted.

    "On Demand" Patching has always been disabled here, as I have found it to be extremely unreliable.

    Issue persists across multiple unrelated accounts and multiple independent computers in all combinations.

    I'm sorry to hear you're still having problems. At this point, the best I can do for you is to suggest you contact customer service. I'm sorry I can't do more.
    STO QA Team
  • doffingcomradedoffingcomrade Member Posts: 0 Arc User
    edited August 2013
    zorbane wrote: »
    Is it on the same network? Could it be a firewall related issue?
    Nope. Totally unrelated networks. It just loads indefinitely. The only information ever received from the server after that point is exactly 90 bytes of unknown data, and then nothing from that point on. Some sort of keepalive signal is apparently transmited on occasion, but no data is received in response to this.
    [SIGPIC][/SIGPIC]
  • zorbanezorbane Member Posts: 1,617 Arc User
    edited August 2013
    You've tried re-installing right? Other than that I don't know what else to suggest :(
    StarbaseUGC Discord Chat
    Foundry Mission Database
    Check out my Foundry missions:
    Standalone - The Great Escape - The Galaxy's Fair - Purity I: Of Denial - Return to Oblivion
    Untitled Series - Duritanium Man - The Improbable Bulk - Commander Rihan
  • stoutesstoutes Member Posts: 4,219 Arc User
    edited August 2013
    If you run vista/win7/win8, do you actually run STO as administrator?
    maxvitor wrote: »
    Nerf is OP, plz nerf
    That's quite the paradox, how could you nerf nerf when the nerf is nerfed. But how would the nerf be nerfed when the nerf is nerfed? This allows the nerf not to be nerfed since the nerf is nerfed? But if the nerf isn't nerfed, it could still nerf nerfs. But as soon as the nerf is nerfed, the nerf power is lost. So paradoxally it the nerf nerf lost its nerf, while it's still nerfed, which cannot be because the nerf was unable to nerf.

    I call it, the Stoutes paradox.
  • markhawkmanmarkhawkman Member Posts: 35,236 Arc User
    edited August 2013
    One thign to do in Win7 is change the permissions on the folder STO is installed in so that you don't need admin rights to add files.
    -=-=-=-=-=-=-=-
    My character Tsin'xing
    Costume_marhawkman_Tsin%27xing_CC_Comic_Page_Blue_488916968.jpg
  • nagoraknagorak Member Posts: 882 Arc User
    edited September 2013
    Never mind, misunderstood what the topic of this was about.
    DerelictionDutyR.jpg

    Click here for my Foundry tutorial on Creating A Custom Interior Map.
This discussion has been closed.