test content
Logo
What is the Arc Client?
Install Arc
Real bad support!
vialator666
Member Posts: 0 Arc User
It has been two months now since |I have opened a ticket about a lost character of mine!
The only response I have recieved was about account linking from cryptic which I have told them I have done- I got one of my characters from my old cryptic account but my Main character has not be linked!
It clearly states that if you dont recieve your character to send them a ticket in the auto response I recieved over a month ago!
I have asked nicely in the tickets as to where my main character is ......but to no avail!
It has been open now for 2 months and nothing but that one copy and paste response over a month ago!
The support this company offers stinks!
How can they expect anyone to waste money buying zen or goldmembership when your treated like this!
I would be terrified to spend anymore money on this game- it seems they don't care about it and are milking the people for all they are worth and offering little to no support.....I guess that's their plan before they close the game down .....which I would be willing to say would be in another years time or less once they feel they have recouped enough money from people to cover the costs of the expansion and such!!
Terrible support!!!
One disgusted customer!
The only response I have recieved was about account linking from cryptic which I have told them I have done- I got one of my characters from my old cryptic account but my Main character has not be linked!
It clearly states that if you dont recieve your character to send them a ticket in the auto response I recieved over a month ago!
I have asked nicely in the tickets as to where my main character is ......but to no avail!
It has been open now for 2 months and nothing but that one copy and paste response over a month ago!
The support this company offers stinks!
How can they expect anyone to waste money buying zen or goldmembership when your treated like this!
I would be terrified to spend anymore money on this game- it seems they don't care about it and are milking the people for all they are worth and offering little to no support.....I guess that's their plan before they close the game down .....which I would be willing to say would be in another years time or less once they feel they have recouped enough money from people to cover the costs of the expansion and such!!
Terrible support!!!
One disgusted customer!
0