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Forums > Home› Star Trek Online General Discussion

Cryptic would you please

kriactkriact Member Posts: 2 Arc User
edited June 2013 in Star Trek Online General Discussion
Make the Legacy Pack available to people who bought the Starter pack minus price and contents, you know.

I would like to purchase it like that.
Post edited by kriact on

Comments

  • pwebranflakespwebranflakes Member Posts: 7,741
    edited June 2013
    You would be charged the full price, but then you can ticket into our Billing Team and they should be able to reimburse you the Starter Pack (as long as you bought the Starter Pack through our site).

    You can reach out to our billing team at http://support.perfectworld.com ('Contact Us' tab, 'Billing' for the category drop down). If you are not able to reach the support site, please email directly to customerservice@perfectworld.com and put "billing" in the subject line and as many details in the message as possible. Filing a ticket is always the preferred method to contact us as you can ensure your ticket is in the right queue via the category dropdown.

    Cheers,

    Brandon =/\=
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