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How long does it take to answer a support ticket?

traladortralador Member Posts: 0 Arc User
I am a lifetime subscriber. During my recent hiatus, I missed the changeover to PWE and my account did not link. I put in a support ticket 9 days ago and have been waiting patiently, but seriously how long does it take to at least get a response to a ticket that acknowledges its existence.

This is partially to express my frustration and partly honest curiosity.

Anyone who has had the same issue any information would be appreciated.

Sincerely,

Spark (in limbo)

Tralador (for now)

:mad::(:confused::(:
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